(22 Mar 2021, 1:59 pm)OrangeArrow49 wrote Yesterday I witnessed them missing out part of the route on the 32A! Hopefully they lose some contracts, they don't operate the services properly. I will send them a message!

Let's be real, they've been doing it for years, if Nexus was that bothered they wouldn't keep awarding them contracts.
As long as they're the cheapest bidder, they're going to win the contracts, Nexus don't care about the customer experience, they just want the cheapest possible price