(14 Feb 2014, 9:56 am)CatsFast101 wrote Why you complain for? We talking the Arriva 23, Hartlepool-Sunderland?
Yes we are.
I'm surprised you haven't seen my many complaints on this forum regarding very few Belmont drivers being aware of Tyne and Wear ticketing options (namely the Nexus CAT in my case). Each and every time an Arriva driver refuses me travel, I bang in a complaint to both Arriva and Nexus.