(12 Sep 2013, 8:07 am)Andreos1 At taking the risk of starting an argument (which is not the intention) if Ian, Andy or the person who is friends with them on here, can justify some the attitude shown, when offering the information on that forum - then I will be very surprised.
Excuses may be offered, but I am not sure justification can
(12 Sep 2013, 8:07 am)Andreos1 At taking the risk of starting an argument (which is not the intention) if Ian, Andy or the person who is friends with them on here, can justify some the attitude shown, when offering the information on that forum - then I will be very surprised.
Excuses may be offered, but I am not sure justification can
(12 Sep 2013, 8:59 am)AdamY I'm pretty sure the justification/excuses offered will be that passengers are too lazy to seek out the information for themselves, or that some of the points raised (e.g. pushchairs not being folded; traffic problems etc.) are issues caused by individual/societal ignorance or are beyond the control of the company.
I think we should stop discussing the antics of Ian and Andy. If they are indeed as egotistical as some of us make them out to be then all of this discussion and attention will not have deterred them but rather cemented their belief that they play a crucial role in the social media output of GNE. We can only point out the potential damage that their wall does to the company image outside of office hours, ultimately it's up to GNE to do something about it.
(12 Sep 2013, 8:59 am)AdamY I'm pretty sure the justification/excuses offered will be that passengers are too lazy to seek out the information for themselves, or that some of the points raised (e.g. pushchairs not being folded; traffic problems etc.) are issues caused by individual/societal ignorance or are beyond the control of the company.
I think we should stop discussing the antics of Ian and Andy. If they are indeed as egotistical as some of us make them out to be then all of this discussion and attention will not have deterred them but rather cemented their belief that they play a crucial role in the social media output of GNE. We can only point out the potential damage that their wall does to the company image outside of office hours, ultimately it's up to GNE to do something about it.
(12 Sep 2013, 10:59 am)Andreos1 At this stage, society (pushchairs, buses being late or breaking down) isn't the issue.
It is the manner and patronising attitude shown by those two.
Those two people are giving up their own time, to help and advise passengers. That would be great, if it stopped there.
However, the way they go about it and the seemingly laissez faire attitude of a multi-million pound organisation, toward their social media prescence is totally wrong.
(12 Sep 2013, 10:59 am)Andreos1 At this stage, society (pushchairs, buses being late or breaking down) isn't the issue.
It is the manner and patronising attitude shown by those two.
Those two people are giving up their own time, to help and advise passengers. That would be great, if it stopped there.
However, the way they go about it and the seemingly laissez faire attitude of a multi-million pound organisation, toward their social media prescence is totally wrong.
(12 Sep 2013, 10:59 am)Andreos1 At this stage, society (pushchairs, buses being late or breaking down) isn't the issue.
It is the manner and patronising attitude shown by those two.
Those two people are giving up their own time, to help and advise passengers. That would be great, if it stopped there.
However, the way they go about it and the seemingly laissez faire attitude of a multi-million pound organisation, toward their social media prescence is totally wrong.
As I said last night, I am not defending nor condoning the 'characters' for their posts - because as far as I have seen, they have not shown the patronising nature, (sometimes aggressive naturee or sense of deluded importance as displayed by messers Hignett and Clifford.
Edit. As if by magic, I have just noticed this conversation.
A perfect opportunity to help the lass out, has resulted in an argument, he seemingly won't leave or forget about. GNE are aware of the discussion, but have not done a thing about it.
Result? One (deliberately?) antagonised customer, with a less than positive impression of the company.
Emmajade Harmer > Go North East How much is a month pass with an over 18 key card. surely its not £58 for a student with no money?
2 hours ago Like · 14 comments
Ian Hignett Considering the equivalent adult ticket is £100, it represents good value.
Like · 2 hours ago
Emmajade Harmer Considering 4 lots of 7 day tickets is £60 you dont save anything.
Like · 3 · 2 hours ago
Ian Hignett The equivalent adult 7 day ticket would be £30.90 (£123.60 for 4). You seem to be missing the point that get-around tickets for under 18s and students
are considerably cheaper than standard adult ones.
Like · 2 hours ago
Go North East Emmajade, there's also the option of key lifestyle which is £53 per month. www.simplygo.com/ getaround-keylifestyle
Like · 1 · 2 hours ago
Emmajade Harmer Ian, a 7 day ticket for an adult is not 30.90 unless you are travelling through lots of zones. Now do one
and stop writing on young girl status'.
Like · 2 · 2 hours ago
Ian Hignett The seven day ticket that I refer to is the equivalent of the Get-around ticket as the get-around covers all zones anyway. You have to compare like for like.
Like · 2 hours ago
Ian Hignett If you don't want others replying
then don't post on an open forum, use other methods of communication.
Like · 2 hours ago
Emmajade Harmer does the post say Emmajade Harmer > Ian Hignett?
Like · 2 · 2 hours ago
Emmajade Harmer no.
Like · 2 hours ago
Emmajade Harmer it was to go north east. Like · 2 hours ago
Ian Hignett On an open forum, if you only want GNE to see it then inbox them, email them or phone etc.
Like · 1 hour ago
Emmajade Harmer i already did and they dont respond. so clever me wrote to them where i know theyre online. but i
didnt think anyone was sad enough to watch their wall and talk to all the bus go-ers. Like · 1 hour ago
Ian Hignett Everything I've stated is fact and can be found on the GNE website. but you apparently want a different answer to suit you.
Like · 1 hour ago
Emmajade Harmer christ im bored now.
Like · 1 hour ago
(12 Sep 2013, 10:59 am)Andreos1 At this stage, society (pushchairs, buses being late or breaking down) isn't the issue.
It is the manner and patronising attitude shown by those two.
Those two people are giving up their own time, to help and advise passengers. That would be great, if it stopped there.
However, the way they go about it and the seemingly laissez faire attitude of a multi-million pound organisation, toward their social media prescence is totally wrong.
As I said last night, I am not defending nor condoning the 'characters' for their posts - because as far as I have seen, they have not shown the patronising nature, (sometimes aggressive naturee or sense of deluded importance as displayed by messers Hignett and Clifford.
Edit. As if by magic, I have just noticed this conversation.
A perfect opportunity to help the lass out, has resulted in an argument, he seemingly won't leave or forget about. GNE are aware of the discussion, but have not done a thing about it.
Result? One (deliberately?) antagonised customer, with a less than positive impression of the company.
Emmajade Harmer > Go North East How much is a month pass with an over 18 key card. surely its not £58 for a student with no money?
2 hours ago Like · 14 comments
Ian Hignett Considering the equivalent adult ticket is £100, it represents good value.
Like · 2 hours ago
Emmajade Harmer Considering 4 lots of 7 day tickets is £60 you dont save anything.
Like · 3 · 2 hours ago
Ian Hignett The equivalent adult 7 day ticket would be £30.90 (£123.60 for 4). You seem to be missing the point that get-around tickets for under 18s and students
are considerably cheaper than standard adult ones.
Like · 2 hours ago
Go North East Emmajade, there's also the option of key lifestyle which is £53 per month. www.simplygo.com/ getaround-keylifestyle
Like · 1 · 2 hours ago
Emmajade Harmer Ian, a 7 day ticket for an adult is not 30.90 unless you are travelling through lots of zones. Now do one
and stop writing on young girl status'.
Like · 2 · 2 hours ago
Ian Hignett The seven day ticket that I refer to is the equivalent of the Get-around ticket as the get-around covers all zones anyway. You have to compare like for like.
Like · 2 hours ago
Ian Hignett If you don't want others replying
then don't post on an open forum, use other methods of communication.
Like · 2 hours ago
Emmajade Harmer does the post say Emmajade Harmer > Ian Hignett?
Like · 2 · 2 hours ago
Emmajade Harmer no.
Like · 2 hours ago
Emmajade Harmer it was to go north east. Like · 2 hours ago
Ian Hignett On an open forum, if you only want GNE to see it then inbox them, email them or phone etc.
Like · 1 hour ago
Emmajade Harmer i already did and they dont respond. so clever me wrote to them where i know theyre online. but i
didnt think anyone was sad enough to watch their wall and talk to all the bus go-ers. Like · 1 hour ago
Ian Hignett Everything I've stated is fact and can be found on the GNE website. but you apparently want a different answer to suit you.
Like · 1 hour ago
Emmajade Harmer christ im bored now.
Like · 1 hour ago
(12 Sep 2013, 6:08 pm)gtomlinson Ian Hignett is the DAF of the Facebook world
(12 Sep 2013, 6:11 pm)Daniel Harsh words!
I'd consider him more of an SPD though - doesn't really have that warm feel like the DAFs do... You still feel rather uncomfortable when around him, but it's not good enough.
(12 Sep 2013, 6:11 pm)Daniel Harsh words!
I'd consider him more of an SPD though - doesn't really have that warm feel like the DAFs do... You still feel rather uncomfortable when around him, but it's not good enough.
(12 Sep 2013, 6:15 pm)gtomlinson He's full of hot air and hangs around a lot lot longer than anyone wants. He's definitely a DAF
(12 Sep 2013, 6:42 pm)AdamY You do realise that I'm collating all of this evidence just in case he does end up swimming with the fishes.
The cash reward will come in handy!
(12 Sep 2013, 6:42 pm)AdamY You do realise that I'm collating all of this evidence just in case he does end up swimming with the fishes.
The cash reward will come in handy!
(12 Sep 2013, 6:42 pm)AdamY You do realise that I'm collating all of this evidence just in case he does end up swimming with the fishes.
The cash reward will come in handy!
Gavin Ruddick > Go North East 5 hours ago · Thank you 4 telling me the bus had broke down.
Just heard from customer services to say the bus never left the depot because it failed 1st inspection.
The service was withdrawn as the bus operator has no reserve buses. NOT GOOD, doesn't fill you full of confidence in Go North East in the slightest!!!
Like
Go North East Apologies for the inconvenience caused, Gavin.
Like · 5 hours ago
Ian Hignett How much do you think fares would have to rise if they spent millions on spare buses to stand around
in depots?
Like · 3 hours ago
(13 Sep 2013, 2:14 pm)Michael I want to go on their Facebook page and tell him to do one, he nark's the life out of me when he posts.
GNE need to ban him,hes a know it all but yet the other day he got something wrong... hahahahahahahahaha what a noob
(13 Sep 2013, 2:14 pm)Michael I want to go on their Facebook page and tell him to do one, he nark's the life out of me when he posts.
GNE need to ban him,hes a know it all but yet the other day he got something wrong... hahahahahahahahaha what a noob
(13 Sep 2013, 2:11 pm)Andreos1 Gavin Ruddick > Go North East 5 hours ago · Thank you 4 telling me the bus had broke down.
Just heard from customer services to say the bus never left the depot because it failed 1st inspection.
The service was withdrawn as the bus operator has no reserve buses. NOT GOOD, doesn't fill you full of confidence in Go North East in the slightest!!!
Like
Go North East Apologies for the inconvenience caused, Gavin.
Like · 5 hours ago
Ian Hignett How much do you think fares would have to rise if they spent millions on spare buses to stand around
in depots?
Like · 3 hours ago
(13 Sep 2013, 2:11 pm)Andreos1 Gavin Ruddick > Go North East 5 hours ago · Thank you 4 telling me the bus had broke down.
Just heard from customer services to say the bus never left the depot because it failed 1st inspection.
The service was withdrawn as the bus operator has no reserve buses. NOT GOOD, doesn't fill you full of confidence in Go North East in the slightest!!!
Like
Go North East Apologies for the inconvenience caused, Gavin.
Like · 5 hours ago
Ian Hignett How much do you think fares would have to rise if they spent millions on spare buses to stand around
in depots?
Like · 3 hours ago
(13 Sep 2013, 4:50 pm)gtomlinson GNE Facebook page
Clifton Hignett IV> Source.
Can I please apologise on behalf of my brother Ian Hignett. You see, Ian was dropped as a child. Many, many, many times. There are football's which have been dropped less.
So when you ask Go North East a question and Ian answers in a snarky manner or is perhaps simply rude. Please remember he was dropped on his head a lot and it's affected him.
He currently seems to think he's the Head of Customer Service for Go North East and the oracle of all bus knowledge. He's not really, he just takes photos of buses and occasionally masturbates over timetables. So when you attack Go North East or forget rule 1.A (condition 6) he gets really annoyed.
You see to Ian, attacking Go North East, is like me calling your girlfriend or your wife fat or your husband thick. He gets offended
I'm sorry
(13 Sep 2013, 4:50 pm)gtomlinson GNE Facebook page
Clifton Hignett IV> Source.
Can I please apologise on behalf of my brother Ian Hignett. You see, Ian was dropped as a child. Many, many, many times. There are football's which have been dropped less.
So when you ask Go North East a question and Ian answers in a snarky manner or is perhaps simply rude. Please remember he was dropped on his head a lot and it's affected him.
He currently seems to think he's the Head of Customer Service for Go North East and the oracle of all bus knowledge. He's not really, he just takes photos of buses and occasionally masturbates over timetables. So when you attack Go North East or forget rule 1.A (condition 6) he gets really annoyed.
You see to Ian, attacking Go North East, is like me calling your girlfriend or your wife fat or your husband thick. He gets offended
I'm sorry
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