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September Service Changes

September Service Changes

 
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L469 YVK



3,555
29 Jul 2021, 8:20 pm #221
So is this what we could be looking at for the Consett X-Lines allocations?

ADL E400MMC:
- 6336 - Spare
- 6338-40 - X45/X46
- 6341-52 - X30/X31/X70/X71/X72

Wright Streetdeck:
- 6301-03 - Consett Spare
- 6304-07 - X5/X15
- 6356-61 - X45/X46
- 6362-63 - **To Washington**
- 6376 - **To Washington**
L469 YVK
29 Jul 2021, 8:20 pm #221

So is this what we could be looking at for the Consett X-Lines allocations?

ADL E400MMC:
- 6336 - Spare
- 6338-40 - X45/X46
- 6341-52 - X30/X31/X70/X71/X72

Wright Streetdeck:
- 6301-03 - Consett Spare
- 6304-07 - X5/X15
- 6356-61 - X45/X46
- 6362-63 - **To Washington**
- 6376 - **To Washington**

mb134



4,160
29 Jul 2021, 8:20 pm #222
(29 Jul 2021, 8:12 pm)Dan If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!

Not sure if they have offices already in Sunderland, but there's this job listing on their website: https://careers.just-eat.com/opportunities/R0006531.
mb134
29 Jul 2021, 8:20 pm #222

(29 Jul 2021, 8:12 pm)Dan If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!

Not sure if they have offices already in Sunderland, but there's this job listing on their website: https://careers.just-eat.com/opportunities/R0006531.

V514DFT



2,253
29 Jul 2021, 8:22 pm #223
Lots of people saying routes as a wind up?

Kind Regards
Tez
V514DFT
29 Jul 2021, 8:22 pm #223

Lots of people saying routes as a wind up?


Kind Regards
Tez

Adrian



9,590
29 Jul 2021, 8:22 pm #224
(29 Jul 2021, 8:09 pm)Andreos1 I've not checked, but I believe April/May time was when the official announcement was made.
It was April time, as it was mentioned to staff being made redundant from nPower. I managed to find the post again on social media, but the job ad link is dead.

Also to note its the Just Eat customer services contract, but US firm Concentrix are the outsourced provider.

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Adrian
29 Jul 2021, 8:22 pm #224

(29 Jul 2021, 8:09 pm)Andreos1 I've not checked, but I believe April/May time was when the official announcement was made.
It was April time, as it was mentioned to staff being made redundant from nPower. I managed to find the post again on social media, but the job ad link is dead.

Also to note its the Just Eat customer services contract, but US firm Concentrix are the outsourced provider.

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MurdnunoC



3,975
29 Jul 2021, 8:24 pm #225
(29 Jul 2021, 8:20 pm)mb134 Not sure if they have offices already in Sunderland, but there's this job listing on their website: https://careers.just-eat.com/opportunities/R0006531.

And here's a job-listing for Just Eat posted 28 Days Ago...

https://g.co/kgs/4GKhS2
MurdnunoC
29 Jul 2021, 8:24 pm #225

(29 Jul 2021, 8:20 pm)mb134 Not sure if they have offices already in Sunderland, but there's this job listing on their website: https://careers.just-eat.com/opportunities/R0006531.

And here's a job-listing for Just Eat posted 28 Days Ago...

https://g.co/kgs/4GKhS2

Malarkey



6,064
29 Jul 2021, 8:24 pm #226
(29 Jul 2021, 8:12 pm)Dan If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!


Sent from my iPhone using Tapatalk
It's ok the staff don't need a bus service as they all have bikes & mopeds through the company bike to work scheme Tongue
Malarkey
29 Jul 2021, 8:24 pm #226

(29 Jul 2021, 8:12 pm)Dan If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!


Sent from my iPhone using Tapatalk
It's ok the staff don't need a bus service as they all have bikes & mopeds through the company bike to work scheme Tongue

Ambassador



1,863
29 Jul 2021, 8:26 pm #227
Would be strange for Concentrix to open another site, they’ve invested heavily in the city centre Stephenson Quarter site and they’ve got a huge base at Quorum too.

Not sure why they’d move to Rainton or expand there when they have capacity in Newcastle.

Wistfully stuck in the 90s
Ambassador
29 Jul 2021, 8:26 pm #227

Would be strange for Concentrix to open another site, they’ve invested heavily in the city centre Stephenson Quarter site and they’ve got a huge base at Quorum too.

Not sure why they’d move to Rainton or expand there when they have capacity in Newcastle.


Wistfully stuck in the 90s

Andreos1



14,242
29 Jul 2021, 8:26 pm #228
(29 Jul 2021, 8:12 pm)Dan If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!


Sent from my iPhone using Tapatalk

At least two people on the forum knew.
Comments from MG indicated staff at depot level knew. 

Whereas the team making decisions that impact on passengers and the people they're speaking with in Sunderland Council, were totally oblivious.

Where was the proactive work from the decision makers? Did they speak with Landlords? Contacts at Rainton Bridge? People within the appropriate department at the Civic Centre?
Im just pleased those at depot level were aware! Could have been pretty awkward trying to spin the withdrawal of a service, just as commuters start trying to get to work!

'Illegitimis non carborundum'
Andreos1
29 Jul 2021, 8:26 pm #228

(29 Jul 2021, 8:12 pm)Dan If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!


Sent from my iPhone using Tapatalk

At least two people on the forum knew.
Comments from MG indicated staff at depot level knew. 

Whereas the team making decisions that impact on passengers and the people they're speaking with in Sunderland Council, were totally oblivious.

Where was the proactive work from the decision makers? Did they speak with Landlords? Contacts at Rainton Bridge? People within the appropriate department at the Civic Centre?
Im just pleased those at depot level were aware! Could have been pretty awkward trying to spin the withdrawal of a service, just as commuters start trying to get to work!


'Illegitimis non carborundum'

Stanleyone

6358

451
29 Jul 2021, 8:29 pm #229
(29 Jul 2021, 8:20 pm)L469 YVK So is this what we could be looking at for the Consett X-Lines allocations?

ADL E400MMC:
- 6336 - Spare
- 6338-40 - X45/X46
- 6341-52 - X30/X31/X70/X71/X72

Wright Streetdeck:
- 6301-03 - Consett Spare
- 6304-07 - X5/X15
- 6356-61 - X45/X46
- 6362-63 - **To Washington**
- 6376 - **To Washington**
Sorry but I don't have an answer.
Stanleyone
29 Jul 2021, 8:29 pm #229

(29 Jul 2021, 8:20 pm)L469 YVK So is this what we could be looking at for the Consett X-Lines allocations?

ADL E400MMC:
- 6336 - Spare
- 6338-40 - X45/X46
- 6341-52 - X30/X31/X70/X71/X72

Wright Streetdeck:
- 6301-03 - Consett Spare
- 6304-07 - X5/X15
- 6356-61 - X45/X46
- 6362-63 - **To Washington**
- 6376 - **To Washington**
Sorry but I don't have an answer.

Andreos1



14,242
29 Jul 2021, 8:30 pm #230
(29 Jul 2021, 8:22 pm)Adrian It was April time, as it was mentioned to staff being made redundant from nPower. I managed to find the post again on social media, but the job ad link is dead.

Also to note its the Just Eat customer services contract, but US firm Concentrix are the outsourced provider.

Sent from my SM-G965F using Tapatalk

Not the NPower that GNE have such an excellent relationship with is it?
Someone else keeping secrets from them Wink

Thanks for confirming the date of the official announcement too.
Had a feeling it was around that time.

'Illegitimis non carborundum'
Andreos1
29 Jul 2021, 8:30 pm #230

(29 Jul 2021, 8:22 pm)Adrian It was April time, as it was mentioned to staff being made redundant from nPower. I managed to find the post again on social media, but the job ad link is dead.

Also to note its the Just Eat customer services contract, but US firm Concentrix are the outsourced provider.

Sent from my SM-G965F using Tapatalk

Not the NPower that GNE have such an excellent relationship with is it?
Someone else keeping secrets from them Wink

Thanks for confirming the date of the official announcement too.
Had a feeling it was around that time.


'Illegitimis non carborundum'

Adrian



9,590
29 Jul 2021, 8:31 pm #231
(29 Jul 2021, 8:12 pm)Dan Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!

Who's normally consulted as part of any changes, out of interest?

I mean I'd hope the local authority knew about it, given that they're the landlord!

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Adrian
29 Jul 2021, 8:31 pm #231

(29 Jul 2021, 8:12 pm)Dan Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!

Who's normally consulted as part of any changes, out of interest?

I mean I'd hope the local authority knew about it, given that they're the landlord!

Sent from my SM-G965F using Tapatalk


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Dan

Site Administrator

18,128
29 Jul 2021, 8:33 pm #232
(29 Jul 2021, 8:30 pm)Andreos1 Not the NPower that GNE have such an excellent relationship with is it?
Someone else keeping secrets from them Wink

Thanks for confirming the date of the official announcement too.
Had a feeling it was around that time.



Wow…

I suspect the business contact at nPower was made redundant before most - if they’re no longer in employment and other employees at nPower were worried about job security, bit of a struggle for them to pass on the information.


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Dan
29 Jul 2021, 8:33 pm #232

(29 Jul 2021, 8:30 pm)Andreos1 Not the NPower that GNE have such an excellent relationship with is it?
Someone else keeping secrets from them Wink

Thanks for confirming the date of the official announcement too.
Had a feeling it was around that time.



Wow…

I suspect the business contact at nPower was made redundant before most - if they’re no longer in employment and other employees at nPower were worried about job security, bit of a struggle for them to pass on the information.


Sent from my iPhone using Tapatalk

Andreos1



14,242
29 Jul 2021, 8:36 pm #233
(29 Jul 2021, 8:33 pm)Dan Wow…

I suspect the business contact at nPower was made redundant before most - if they’re no longer in employment and other employees at nPower were worried about job security, bit of a struggle for them to pass on the information.


Sent from my iPhone using Tapatalk

You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!

'Illegitimis non carborundum'
Andreos1
29 Jul 2021, 8:36 pm #233

(29 Jul 2021, 8:33 pm)Dan Wow…

I suspect the business contact at nPower was made redundant before most - if they’re no longer in employment and other employees at nPower were worried about job security, bit of a struggle for them to pass on the information.


Sent from my iPhone using Tapatalk

You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!


'Illegitimis non carborundum'

Dan

Site Administrator

18,128
29 Jul 2021, 8:38 pm #234
(29 Jul 2021, 8:36 pm)Andreos1 You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.



You’re stooping pretty low here, mind, Andreos. You can make a point without being petty and over labouring it.


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Dan
29 Jul 2021, 8:38 pm #234

(29 Jul 2021, 8:36 pm)Andreos1 You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.



You’re stooping pretty low here, mind, Andreos. You can make a point without being petty and over labouring it.


Sent from my iPhone using Tapatalk

Andreos1



14,242
29 Jul 2021, 8:44 pm #235
(29 Jul 2021, 8:38 pm)Dan You’re stooping pretty low here, mind, Andreos. You can make a point without being petty and over labouring it.


Sent from my iPhone using Tapatalk

Stooping pretty low and being petty?
Wow...

Let's look at the positives. Depot level staff knew what was going on, their comments were listened to and changes were made as a result. Meaning that the area hasn't lost links, connections haven't been lost and people at Just Eat and the other businesses around there, can get to and from work.
The extra bonus is that it could mean there's less traffic causing issues to the 4 and 71 too.

'Illegitimis non carborundum'
Andreos1
29 Jul 2021, 8:44 pm #235

(29 Jul 2021, 8:38 pm)Dan You’re stooping pretty low here, mind, Andreos. You can make a point without being petty and over labouring it.


Sent from my iPhone using Tapatalk

Stooping pretty low and being petty?
Wow...

Let's look at the positives. Depot level staff knew what was going on, their comments were listened to and changes were made as a result. Meaning that the area hasn't lost links, connections haven't been lost and people at Just Eat and the other businesses around there, can get to and from work.
The extra bonus is that it could mean there's less traffic causing issues to the 4 and 71 too.


'Illegitimis non carborundum'

JP6004



1,833
29 Jul 2021, 8:44 pm #236
(29 Jul 2021, 8:36 pm)Andreos1 You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!
The 921 contract ended in August last year. The person who co-ordinated transport left not long after. As Npower employees continued to work from home, there was no need to engage with transport providers as almost no one was working from the offices
JP6004
29 Jul 2021, 8:44 pm #236

(29 Jul 2021, 8:36 pm)Andreos1 You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!
The 921 contract ended in August last year. The person who co-ordinated transport left not long after. As Npower employees continued to work from home, there was no need to engage with transport providers as almost no one was working from the offices

MurdnunoC



3,975
29 Jul 2021, 8:47 pm #237
I think someone got it WRONG! somewhere.
MurdnunoC
29 Jul 2021, 8:47 pm #237

I think someone got it WRONG! somewhere.

Dan

Site Administrator

18,128
29 Jul 2021, 8:50 pm #238
(29 Jul 2021, 8:44 pm)JP6004 The 921 contract ended in August last year. The person who co-ordinated transport left not long after. As Npower employees continued to work from home, there was no need to engage with transport providers as almost no one was working from the offices



Pretty amazing, JP6004!


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Dan
29 Jul 2021, 8:50 pm #238

(29 Jul 2021, 8:44 pm)JP6004 The 921 contract ended in August last year. The person who co-ordinated transport left not long after. As Npower employees continued to work from home, there was no need to engage with transport providers as almost no one was working from the offices



Pretty amazing, JP6004!


Sent from my iPhone using Tapatalk

JP6004



1,833
29 Jul 2021, 8:56 pm #239
(29 Jul 2021, 8:50 pm)Dan Pretty amazing, JP6004!


Sent from my iPhone using Tapatalk
Smile
JP6004
29 Jul 2021, 8:56 pm #239

(29 Jul 2021, 8:50 pm)Dan Pretty amazing, JP6004!


Sent from my iPhone using Tapatalk
Smile

Adrian



9,590
29 Jul 2021, 9:00 pm #240
(29 Jul 2021, 8:36 pm)Andreos1 You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!

To be fair, I'd say its far from being uncommon for one person in an organisation to have responsibility for managing a contract. An account manager, if you like.

Rainton nPower has been on a ramping down of operations for a good 12+ months now. Most people left at the end were on retainers and holding out for a package, so you can hardly blame them for not having the same level of enthusiasm as the bus operator may have.

The main point surely is that a need has been identified and its been quickly corrected, and I'm sure there'll be further discussions around that.

I'm more alarmed that Sunderland City Council didn't know they had let one of their flagship office spaces out, but I think we both know the degree of which a 'not my job' attitude can exist in large public sector organisations.

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Adrian
29 Jul 2021, 9:00 pm #240

(29 Jul 2021, 8:36 pm)Andreos1 You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!

To be fair, I'd say its far from being uncommon for one person in an organisation to have responsibility for managing a contract. An account manager, if you like.

Rainton nPower has been on a ramping down of operations for a good 12+ months now. Most people left at the end were on retainers and holding out for a package, so you can hardly blame them for not having the same level of enthusiasm as the bus operator may have.

The main point surely is that a need has been identified and its been quickly corrected, and I'm sure there'll be further discussions around that.

I'm more alarmed that Sunderland City Council didn't know they had let one of their flagship office spaces out, but I think we both know the degree of which a 'not my job' attitude can exist in large public sector organisations.

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  • 1 Vote(s) - 1 Average