(08 Nov 2023, 10:53 am)F114TML wrote Yes, I love it when people specify "£4.50 dayrider" or "£5.50 dayrider", particularly on the Economics and X24s. I once had someone get on an X24 asked for a "one week", after trying to charge her £2 (thinking she said "one way"), I then charged her for a £12.50 megarider (more muscle memory than anything), it was only after I'd done all that and she'd paid that she specified she wanted the £19 one to go to Newcastle!

And while we're here, if you're getting a single please specify your destination, rather than just saying "2 quid please", it'll clear up a lot of confusion particularly if the service is cut short, or if you are gonna just ask for a £2 single and not say where to, please read the destination board.

(07 Nov 2023, 11:27 pm)mb134 wrote I've bought the T&W one twice since Sunday and on both occasions the driver has had no issue. The first one confirmed it was the £6 one I wanted, but the second one put it through straight away.

I haven't on this launch, but generally if there's a ticket that is new or that I don't buy often I'll also specify the price just so the driver knows what I'm talking about. Given the amount of tickets they have to sell, and that everyone seems to call them slightly different things, I think stating the price eliminates any potential confusion.

(08 Nov 2023, 12:14 pm)streetdeckfan wrote It would also be handy if drivers would bother finding the destination I specify rather than scrolling to find the first place with a £2 fare and putting that on the ticket

A few times now I've got on the X21 and asked for Newcastle and been given a ticket with Spennymoor on it. I know the fare is the same, but if I can guarantee if I got some arsey inspector on they'd pick up on it straight away!

It's so nice having Tap on Tap off on Arriva, no more faffing about talking to drivers, and with the new Durham day ticket it should (in theory) cap it at £2. It's a shame GNE haven't rolled it out considering they were the first in the region to trial it!

(08 Nov 2023, 12:52 pm)Adrian wrote I ended up getting the £6.80 one yesterday, as I had a couple hours in Newcastle. Ended up purchasing on the GNE app, as I was having some difficulties with the Arriva one.  

I found the experience a bit 50/50. First Arriva bus I boarded; no issue, as the QR code scanned. Second and third Arriva bus, the QR scan detected a bad barcode and neither driver knew what the ticket was, but both waved me on when I said it's 'the new Transport North East ticket'. Metro I had no issues with, nor did I on Stagecoach in the City Centre. It's a shame the QR can't be scanned on Metro or Stagecoach, as if the ETM accepts that, it takes away any question over the ticket being valid or not.


It's rare I use the £2 fare anywhere and end up with a correctly issued ticket. I wonder what would happen if a revenue inspector got on to check tickets, as technically it's invalid if issued short?

I'm surprised the operators aren't more concerned about this, as their passenger data must be awful as a result!

(08 Nov 2023, 10:53 am)F114TML wrote Yes, I love it when people specify "£4.50 dayrider" or "£5.50 dayrider", particularly on the Economics and X24s. I once had someone get on an X24 asked for a "one week", after trying to charge her £2 (thinking she said "one way"), I then charged her for a £12.50 megarider (more muscle memory than anything), it was only after I'd done all that and she'd paid that she specified she wanted the £19 one to go to Newcastle!

And while we're here, if you're getting a single please specify your destination, rather than just saying "2 quid please", it'll clear up a lot of confusion particularly if the service is cut short, or if you are gonna just ask for a £2 single and not say where to, please read the destination board.

(08 Nov 2023, 12:52 pm)Adrian wrote I ended up getting the £6.80 one yesterday, as I had a couple hours in Newcastle. Ended up purchasing on the GNE app, as I was having some difficulties with the Arriva one.  

I found the experience a bit 50/50. First Arriva bus I boarded; no issue, as the QR code scanned. Second and third Arriva bus, the QR scan detected a bad barcode and neither driver knew what the ticket was, but both waved me on when I said it's 'the new Transport North East ticket'. Metro I had no issues with, nor did I on Stagecoach in the City Centre. It's a shame the QR can't be scanned on Metro or Stagecoach, as if the ETM accepts that, it takes away any question over the ticket being valid or not.


It's rare I use the £2 fare anywhere and end up with a correctly issued ticket. I wonder what would happen if a revenue inspector got on to check tickets, as technically it's invalid if issued short?

I'm surprised the operators aren't more concerned about this, as their passenger data must be awful as a result!

(08 Nov 2023, 12:14 pm)streetdeckfan wrote It would also be handy if drivers would bother finding the destination I specify rather than scrolling to find the first place with a £2 fare and putting that on the ticket

A few times now I've got on the X21 and asked for Newcastle and been given a ticket with Spennymoor on it. I know the fare is the same, but if I can guarantee if I got some arsey inspector on they'd pick up on it straight away!

It's so nice having Tap on Tap off on Arriva, no more faffing about talking to drivers, and with the new Durham day ticket it should (in theory) cap it at £2. It's a shame GNE haven't rolled it out considering they were the first in the region to trial it!

(08 Nov 2023, 7:23 pm)Aaron21 wrote Noticed when I bought the T&W Day Rover and they have simply called it

Tyne & Wear Day Rover and its not the stupid 1D AD T&W Day Rover (I believe this was what Arriva said)

(08 Nov 2023, 7:31 pm)Storx wrote Personally don't see anything wrong with Arriva's there. It clearly stands for 1 Day Adult Tyne and Wear Day Rover.

(08 Nov 2023, 8:11 pm)Aaron21 wrote Yea but trying to show that to a GNE driver was an absolute pain. I showed one of them once and the driver responded saying what does 1D AD mean

(08 Nov 2023, 8:11 pm)Aaron21 wrote Yea but trying to show that to a GNE driver was an absolute pain. I showed one of them once and the driver responded saying what does 1D AD mean

(08 Nov 2023, 9:17 pm)mb134 wrote The £6 one absolutely allows T&W Metro travel, it is printed on the Arriva tickets and I used the Metro on Sunday with mine (and had to pass through barriers in Newcastle).

(09 Nov 2023, 8:39 pm)Rob44 wrote So can anyone hazard a guess why the 600 quid ticket is not available on the metro machines but the 680 is?

(09 Nov 2023, 9:39 pm)Storx wrote You tried looking for a Network One -> Day Rover. Have a feeling it might under that instead.

(10 Nov 2023, 4:05 pm)Adrian wrote Metro have stuck a tweet out showing where to find it on their TVMs: https://twitter.com/My_Metro/status/1722952596988514524

(30 Nov 2023, 9:43 am)Aaron21 wrote I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning

Me "can I have the T&W Day Rover the £6 one

Driver "what's that I've not heard of this"

Me "it's the T&W Day Rover its the new £6 one"

Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)

Me "just give me a single to Whitley Bay"

Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket

(30 Nov 2023, 9:45 am)Rob44 wrote But its no an explorer ticket though>  it doest take you into hartlepool etc and not into north yorkshire... or am i mistaken?

(30 Nov 2023, 9:51 am)Storx wrote They're not Explorer / Day Rover tickets. They're Transport North East tickets. They'll not be finding them as they'll be looking under the Network One menu which has about 50 tickets in it. I haven't asked for them but the ticket types are:

Transport North East All Zones (£6.80)
Transport North East T&W (£6.00)
Transport North East Northumberland (£5.00)
Transport North East Durham County (£4.00)

(30 Nov 2023, 9:43 am)Aaron21 wrote I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning

Me "can I have the T&W Day Rover the £6 one

Driver "what's that I've not heard of this"

Me "it's the T&W Day Rover its the new £6 one"

Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)

Me "just give me a single to Whitley Bay"

Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket

(30 Nov 2023, 9:55 am)Adrian wrote I don't think it's helped having two products (at least known) with the same name, but nor do I understand why they'd still have the Network One Day Rover on the ticket machine? It doesn't offer anything additional nor serve a different area to the TNE T&W Day Rover. It'd stop customers being overcharged, if nothing else.

You may find it offers more clarity if you mention 'Transport North East', but I find it easier to buy tickets on the GNE app to be honest. At least you're in control of finding and buying the ticket, and the QR scans work on Arriva buses too. Although I found that a bit hit and miss in the first week.

(30 Nov 2023, 9:54 am)Aaron21 wrote I've said T&W day rover I always say £6 after cause I did it with the £9.10 as well.

(30 Nov 2023, 9:43 am)Aaron21 wrote I genuinely genuinely give up trying with this new ticket. Hell it be a lot easier if they just kept the £9.10 ticket seems to be less confusing. Here's how it's went this morning

Me "can I have the T&W Day Rover the £6 one

Driver "what's that I've not heard of this"

Me "it's the T&W Day Rover its the new £6 one"

Driver "9.10 that's the only one I can find (spends 5 minutes looking for a ticket)

Me "just give me a single to Whitley Bay"

Like this ticket has been around a month and apparently the £9.10 is still on the ticket machines. I genuinely give up at this point trying. The amount of times I've asked for the ticket and drivers somehow struggled to find it annoys me. They can find the £9 10 one but not thr £6 one. I'm not even gonna try buying the £6.80 as that isn't even marked as being an explorer ticket

(23 Dec 2023, 7:54 am)MetrolineGA1511 wrote I'm shocked then that the £9.10 ticket and others at the old prices have not been withdrawn from the range on the ticket machines.

We can always print or show them the webpage with the Transport North East prices.