Arriva North East: Latest News & Discussion - June 2015 - Printable Version +- North East Buses (https://northeastbuses.co.uk) +-- Forum: Local Bus Scene (https://northeastbuses.co.uk/forumdisplay.php?fid=1) +--- Forum: Arriva North East (https://northeastbuses.co.uk/forumdisplay.php?fid=56) +--- Thread: Arriva North East: Latest News & Discussion - June 2015 (/showthread.php?tid=1492) |
RE: Arriva North East: Latest News & Discussion - June 2015 - Dan - 13 Jun 2015 (13 Jun 2015, 4:00 pm)Kuyoyo wrote New Sapphire vehicles are delivered with 128x17 screens. Refurbishments get the 144x19 (size used at the front) screen, so presumably linked up to the front screen. The EcoCitys are the same (apart from some are set up to show the 128x17 displays) No wonder there are so many problems..! RE: Arriva North East: Latest News & Discussion - June 2015 - Adrian - 13 Jun 2015 (13 Jun 2015, 2:25 pm)mb134 wrote Majority of the 57-reg batch have dim destinations, as does 7518, could barely read that the other day, had to squint... Still?? I'm sorry, but I don't see the point in investing in them if they're not going to be used. Technology isn't difficult to maintain if the time and resource is invested into it, but unfortunately a lot of organisations fail to see how vital IT is as a support function. RE: Arriva North East: Latest News & Discussion - June 2015 - Dan - 13 Jun 2015 (13 Jun 2015, 4:01 pm)aureolin wrote Still?? I'm sorry, but I don't see the point in investing in them if they're not going to be used. Technology isn't difficult to maintain if the time and resource is invested into it, but unfortunately a lot of organisations fail to see how vital IT is as a support function. If what Kuyoyo said is correct, and they're using the same sign for both the front and the back, they ought to expect there to be problems galore. Avoiding setting up a separate sign is nothing less than pure laziness (or complete lack of knowledge from whoever does the destinations at Arriva). The destinations flashing is linked to the Next Stop Announcement issue. GNE's Venture Solos had the same problem when new - difference being was that it was fixed within a week (not still ongoing about a year later!) RE: Arriva North East: Latest News & Discussion - June 2015 - PH - BQA - 13 Jun 2015 (13 Jun 2015, 4:04 pm)Dan wrote If what Kuyoyo said is correct, and they're using the same sign for both the front and the back, they ought to expect there to be problems galore. Avoiding setting up a separate sign is nothing less than pure laziness (or complete lack of knowledge from whoever does the destinations at Arriva). It's all really quite annoying, someone somewhere must have noticed the flicking, dim destinations, and the complete lack of Next Stop Announcement's when they get on the vehicle. The fact that nothing has been done, as you say, a year later, is highly unprofessional, lazy and unacceptable. Not great for a 'premium service' is it? RE: Arriva North East: Latest News & Discussion - June 2015 - Adrian - 13 Jun 2015 (13 Jun 2015, 4:04 pm)Dan wrote If what Kuyoyo said is correct, and they're using the same sign for both the front and the back, they ought to expect there to be problems galore. Avoiding setting up a separate sign is nothing less than pure laziness (or complete lack of knowledge from whoever does the destinations at Arriva). Botch job then basically? It's pointless doing something if it's not done right. As you'll know better than most, if they're not going to invest the time and resource now, then it's only going to be a bigger issue for them as more and more vehicles get WiFi and NSAs! I didn't see one working NSA screen yesterday on the X3/X4 Sapphires. The only one that came close was stuck on the next stop being Middlesbrough bus station, despite us heading in the opposite direction. A similar story for the 22's batch in Durham. RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 4:18 pm)aureolin wrote Botch job then basically? It's pointless doing something if it's not done right. As you'll know better than most, if they're not going to invest the time and resource now, then it's only going to be a bigger issue for them as more and more vehicles get WiFi and NSAs!Everytime I've got the X3/X4 from Middlesbrough Bus Station to Redcar recently the NSA's have been stuck on Middlesbrough Bus Station until it reaches the next stop which is just outside Redcar. RE: Arriva North East: Latest News & Discussion - June 2015 - Dan - 13 Jun 2015 (13 Jun 2015, 4:18 pm)aureolin wrote Botch job then basically? It's pointless doing something if it's not done right. As you'll know better than most, if they're not going to invest the time and resource now, then it's only going to be a bigger issue for them as more and more vehicles get WiFi and NSAs! Sounds like it from an outsider looking in..! It's a one-off job, and then it's done until there are any changes (to the route or vehicle allocation). You need to put the effort in initially, otherwise there's no point doing it at all. All of the Streetlites on the 22 that I've been on have displayed the default Hanover screen. I had assumed, like Go North East, they were still in the testing stages and they were perfecting the Next Stop Announcements before launching them. Hanover are one of the most helpful suppliers out there - they're incredibly quick to respond to enquiries (support or sales) and their main engineer for the North East usually comes out within a few days of a call being logged. Arriva not making the most of this is absolutely crazy. RE: Arriva North East: Latest News & Discussion - June 2015 - Davie - 13 Jun 2015 Is it just me that thinks Arriva North East shouldn't be aloud branded vehicles due to their recent history of them constantly going off route? I don't know know Stockton depot is like for allocations, but from what I've been reading, Belmont seem to get their Max and Sapphire services mixed up, Ashington and Blyth aren't the best and I think we all know what Jesmond are like... RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 7:25 pm)Davie wrote Is it just me that thinks Arriva North East shouldn't be aloud branded vehicles due to their recent history of them constantly going off route? I don't know know Stockton depot is like for allocations, but from what I've been reading, Belmont seem to get their Max and Sapphire services mixed up, Ashington and Blyth aren't the best and I think we all know what Jesmond are like... I'm fed up with Belmont and them allocating MAX and Sapphire spares to whatever they please. I have made some excuses for them appearing on other routes but I have had enough, this really angered me tonight... Arriva North East: 1323 / YX10 EBN by Jimmi's Bus Photos, on Flickr Where was the two spares? 1595 was on the 61/62 and lord knows where 1417 was This is the fifth recorded non Sapphire working on the 7 in the last fortnight on this forum, four of them seem to have been to Darlington being unable to allocate all the Sapphire buses to the 7 for whatever reason. Also why does every other depot get two Sapphire spares whilst Darlington have to make do with one spare and Darlington have a PVR of 8 on the 7. Although this bus has charging points and e-leather seating (which is not very comfortable) I don't believe they have WiFi (unless they have been fitted since I last rode one) and there is no announcements either. Also looks pretty busy too due to this being a smaller bus. Don't get me started on 1415... although I haven't seen any odd workings on the X12 in the last week or so, this may mean Belmont have had all 6 Gemini's on the X12 so 1415 hasn't been required on there. RE: Arriva North East: Latest News & Discussion - June 2015 - MrPottski - 13 Jun 2015 (13 Jun 2015, 7:49 pm)Jimmi wrote I'm fed up with Belmont and them allocating MAX and Sapphire spares to whatever they please.1415 was on the 6 again today. One of Darlington's deckers has had "issues" recently, so the spare has being used on the 7. When one goes bang, no spare to cover. I do have to admit though, allocation is one of the worst jobs, Darlington do manage to get it done most of the time on run out, it's only when issues arise later that you have branded vehicles go walkies. For instance, if you have already allocated the spare Sapphire to, say, an X75/6 due to a breakdown, then another Sapphire also has issues, pulling the spare off the X75/6 to get it back on the 7 will be virtually impossible. In an ideal world, we would have a limitless engineering budget, so breakdowns wouldn't happen, and branded vehicles would always be where they should be. RE: Arriva North East: Latest News & Discussion - June 2015 - MrPottski - 13 Jun 2015 (13 Jun 2015, 7:49 pm)Jimmi wrote I'm fed up with Belmont and them allocating MAX and Sapphire spares to whatever they please.1415 was on the 6 again today. One of Darlington's deckers has had "issues" recently, so the spare has being used on the 7. When one goes bang, no spare to cover. I do have to admit though, allocation is one of the worst jobs, Darlington do manage to get it done most of the time on run out, it's only when issues arise later that you have branded vehicles go walkies. For instance, if you have already allocated the spare Sapphire to, say, an X75/6 due to a breakdown, then another Sapphire also has issues, pulling the spare off the X75/6 to get it back on the 7 will be virtually impossible. In an ideal world, we would have a limitless engineering budget, so breakdowns wouldn't happen, and branded vehicles would always be where they should be. RE: Arriva North East: Latest News & Discussion - June 2015 - Davie - 13 Jun 2015 (13 Jun 2015, 7:49 pm)Jimmi wrote I'm fed up with Belmont and them allocating MAX and Sapphire spares to whatever they please.Please correct me if I'm wrong Jimmi, but didn't you photograph a DAF ALX400 trident on the 7? RE: Arriva North East: Latest News & Discussion - June 2015 - cbma06 - 13 Jun 2015 The Arriva service 22 which will arrive at Sunderland Interchange at 22:08 tonight and to be the 22:12 back to Peterlee for service 24 to Durham will be operated by a branded 24 E400, just in case anybody wants to take a photo of a Arriva E400 in Sunderland Interchange. RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 8:04 pm)MrPottski wrote 1415 was on the 6 again today. One of Darlington's deckers has had "issues" recently, so the spare has being used on the 7. When one goes bang, no spare to cover. I do have to admit though, allocation is one of the worst jobs, Darlington do manage to get it done most of the time on run out, it's only when issues arise later that you have branded vehicles go walkies. For instance, if you have already allocated the spare Sapphire to, say, an X75/6 due to a breakdown, then another Sapphire also has issues, pulling the spare off the X75/6 to get it back on the 7 will be virtually impossible. In an ideal world, we would have a limitless engineering budget, so breakdowns wouldn't happen, and branded vehicles would always be where they should be. Darlington do seem to be the best at keeping the Sapphire buses off other routes and usually when it does happen it seems to be something they don't want to do but have pretty much nothing else to allocate to the service so have to use a Sapphire bus rather than having no bus. We had two MAX Omnicitys do the 21 recently after EcoCitys have failed so this has probably happened due to limited availability. I have seen times when there has been a Sapphire bus on other routes and have been unable to change it onto the 7 when another Sapphire bus has failed, was one on the 75/76 one day and an MPD had to be chucked out on the 7 as the Sapphire bus was at Barney at the time the MPD went out. Would be nice if Darlington could have another Sapphire spare or even a bus with most of the Sapphire features WiFi, charging points etc. RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 8:10 pm)Davie wrote Please correct me if I'm wrong Jimmi, but didn't you photograph a DAF ALX400 trident on the 7? Yes I did... Arriva North East 7461 / T308 FGN by Jimmi's Bus Photos, on Flickr This seems to be one of the most popular photos I have uploaded as people have said about this photo when I have seen people out and about before, even though it's not my most viewed or has the largest favourites although this was taken back in December when I had less followers on Flickr. RE: Arriva North East: Latest News & Discussion - June 2015 - cbma06 - 13 Jun 2015 (13 Jun 2015, 7:49 pm)Jimmi wrote I'm fed up with Belmont and them allocating MAX and Sapphire spares to whatever they please. I always thought that the Eviros 200's at durham were for service 64 and be branded for service 64?. RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 8:24 pm)cbma06 wrote I always thought that the Eviros 200's at durham were for service 64 and be branded for service 64?. They should be primarily used on the 64 although they aren't branded. Also don't forget people there is 9 of them and the 64's PVR is 8 so one can appear on other services when not required on the 64. RE: Arriva North East: Latest News & Discussion - June 2015 - Davie - 13 Jun 2015 (13 Jun 2015, 8:23 pm)Jimmi wrote Yes I did...It is a very good photo! RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 8:29 pm)Davie wrote It is a very good photo! I do like this photo, although it would have been even better if I had the Nikon back then. Just a shame I hadn't started taking photos when I saw Dart 1611 not long after the 7 was launched as Sapphire although even if I had I wouldn't have had the camera on me as I was coming home from college. RE: Arriva North East: Latest News & Discussion - June 2015 - Adrian - 13 Jun 2015 (13 Jun 2015, 7:49 pm)Jimmi wrote I'm fed up with Belmont and them allocating MAX and Sapphire spares to whatever they please. An E200 is clearly unsuitable for the 7, given that it's recently been upgraded to deckers to match the demand. (13 Jun 2015, 8:03 pm)MrPottski wrote 1415 was on the 6 again today. One of Darlington's deckers has had "issues" recently, so the spare has being used on the 7. When one goes bang, no spare to cover. I do have to admit though, allocation is one of the worst jobs, Darlington do manage to get it done most of the time on run out, it's only when issues arise later that you have branded vehicles go walkies. For instance, if you have already allocated the spare Sapphire to, say, an X75/6 due to a breakdown, then another Sapphire also has issues, pulling the spare off the X75/6 to get it back on the 7 will be virtually impossible. In an ideal world, we would have a limitless engineering budget, so breakdowns wouldn't happen, and branded vehicles would always be where they should be. I don't think it's been on the X12 at all this week. It spent the majority of the week on the 56/57 in Durham, having been allocated first thing on a morning, and still running into the early evening. I've said it before, but it's pointless having a branded spare, when it's potentially going to be in Bishop Auckland or Hartlepool when it's required on the X12... RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 8:37 pm)aureolin wrote An E200 is clearly unsuitable for the 7, given that it's recently been upgraded to deckers to match the demand. There was quite a few passengers on this journey and more boarded after this stop so not ideal having a 36 seater E200 on the 7. Don't agree with them on the 64 either especially with the amount of New College students and school kids who use the service, good luck getting on-board the 64 around 1530 on a weekday afternoon during term-time, believe me I know - was no fun watching Darts drive past you at Framwellgate Moor because it was full. I would like something bigger on the 64, perhaps Pulsar's or a mix of Pulsar's and double deckers especially would like a double decker on the 1520 depature from Durham Arnison Centre. I'd like to see the Enviro 200's go on the 56/57/57A/86 not sure what the PVR is for these services. RE: Arriva North East: Latest News & Discussion - June 2015 - PH - BQA - 13 Jun 2015 (13 Jun 2015, 7:25 pm)Davie wrote Is it just me that thinks Arriva North East shouldn't be aloud branded vehicles due to their recent history of them constantly going off route? I don't know know Stockton depot is like for allocations, but from what I've been reading, Belmont seem to get their Max and Sapphire services mixed up, Ashington and Blyth aren't the best and I think we all know what Jesmond are like... I think it would be a bit too far to say "no branded vehicles", the majority of those I see are on their correct routes, and when they go walkies it is normally for a valid reason. I'd like to see how well GNE do actually, although I don't really pay attention, I gather some of their depots are/were notorious for allocating incorrectly. As an example (of my first point), I think I may have seen one or two non-Sapphire E400's on the X21/22 this week, one was 7515 which carries "quick links into Newcastle" branding anyway, so this isn't much of a problem in my eyes. If you mean paint them all in the same livery, but have different features on each one, that would be an absolute nightmare, and would constantly mislead customers in my opinion. RE: Arriva North East: Latest News & Discussion - June 2015 - Multi21 - 13 Jun 2015 (13 Jun 2015, 7:25 pm)Davie wrote Is it just me that thinks Arriva North East shouldn't be aloud branded vehicles due to their recent history of them constantly going off route? I don't know know Stockton depot is like for allocations, but from what I've been reading, Belmont seem to get their Max and Sapphire services mixed up, Ashington and Blyth aren't the best and I think we all know what Jesmond are like... Stockton are pretty good with allocations 1484 - 1490 15 Branded very rarely venture anywhere else apart from a single 17A on a morning 1441 - 1443 X12 Branded rarely seen elsewhere unless broken or a Sunday 1550 - 1559 Sapphire 5 Branded never seen anywhere else unless it's an extreme emergency 1512 - Spare Sapphire bus usually seen on a board that works from or too an X5 RE: Arriva North East: Latest News & Discussion - June 2015 - Adrian - 13 Jun 2015 (13 Jun 2015, 10:50 pm)Multi21 wrote Stockton are pretty good with allocations Aye I'd agree with the X12 - can't really comment on the rest as I don't see them daily! It's rare I have anything other than 1441-43 on my morning X12. RE: Arriva North East: Latest News & Discussion - June 2015 - Kuyoyo - 13 Jun 2015 (13 Jun 2015, 10:50 pm)Multi21 wrote Stockton are pretty good with allocations And even then, only been one (still unconfirmed) report of a Streetlite off-route. As for 1484-90, come July that 17A they presently work ceases to run. (13 Jun 2015, 10:52 pm)aureolin wrote Aye I'd agree with the X12 - can't really comment on the rest as I don't see them daily! It's rare I have anything other than 1441-43 on my morning X12. It's true - very rare these days to find a Stockton-based branded bus off route unless it's all that's spare in the depot for a short notice changeover (and even then, normal find it will be taken and put on its branded route and the unbranded vehicle ends up as the changeover). RE: Arriva North East: Latest News & Discussion - June 2015 - Davie - 13 Jun 2015 (13 Jun 2015, 10:52 pm)aureolin wrote Aye I'd agree with the X12 - can't really comment on the rest as I don't see them daily! It's rare I have anything other than 1441-43 on my morning X12. Isn't service X12 shared between Belmont and Stockton depots? RE: Arriva North East: Latest News & Discussion - June 2015 - Jimmi - 13 Jun 2015 (13 Jun 2015, 11:02 pm)Davie wrote Isn't service X12 shared between Belmont and Stockton depots?Yes the X12 is shared between Belmont and Stockton depots. RE: Arriva North East: Latest News & Discussion - June 2015 - Davie - 13 Jun 2015 (13 Jun 2015, 11:22 pm)Jimmi wrote Yes the X12 is shared between Belmont and Stockton depots. Cheers Jimmi, I thought it was, I just needed confirmation! RE: Arriva North East: Latest News & Discussion - June 2015 - Dan - 14 Jun 2015 (13 Jun 2015, 10:00 pm)mb134 wrote I'd like to see how well GNE do actually, although I don't really pay attention, I gather some of their depots are/were notorious for allocating incorrectly. Some Go North East depots were quite bad for wrong allocations in the past, but senior management have been clamping down on it by producing daily reports which details all non-compliant workings. The depots have to provide a reason for every non-compliant allocation, meaning that they can't just throw buses here, there and everywhere. There's hardly any instances of a branded vehicle being allocated to a service it shouldn't be from run out now; when there has been instances of this occurring, it's been to keep a bus local to the depot after it has just undergone repairs. It's more or less always later in the day that problems occur - a bus breaks down and the only bus available is a branded bus (which had been allocated as a check car), it's better to allocate that than lose mileage. It's finding a chance to swap both buses over later in the day that poses a challenge, more often than not. To outsiders looking in, allocations have most definitely not improved at Arriva. Unlike Go North East and other Arriva North East depots, I'm fairly sure Blyth have (several times in the past) allocated branded vehicles to the wrong routes from early doors. I understand that every service leaves Blyth more or less on-time during the day, as they use the spare vehicle in the bus station regardless of the vehicle type, to make this so, but it's the wrong run out allocations Arriva's senior management ought to be working on before they get to the wrong allocations during the day. The depots should be in a position to provide reasoning to Arriva's senior management as to why x, y and z allocations have happened, and then leave it to senior management to increase their spare vehicle allocation or improve reliability of the existing fleet by expanding engineering's budget or providing the depot with a more reliable fleet. The allocation of "MAX X12" branded VDL Pulsar 1415 to every other route at Belmont besides the X12 on a daily basis is clearly a decision at depot management level (or even higher up) given the amount of times it has happened. Why senior management haven't decided to remove the sub-branding for service X12 and leave it as a generic "MAX" spare (which wouldn't be quite as bad as the situation at present), is beyond me. If Belmont requires an extra double decker to "MAX" specification to release 1415 to another depot, it's up to senior management to find it, whether it's an internal asset or an external asset that has to be bought in. RE: Arriva North East: Latest News & Discussion - June 2015 - PH - BQA - 14 Jun 2015 (14 Jun 2015, 6:24 am)Dan wrote Some Go North East depots were quite bad for wrong allocations in the past, but senior management have been clamping down on it by producing daily reports which details all non-compliant workings. The depots have to provide a reason for every non-compliant allocation, meaning that they can't just throw buses here, there and everywhere. Fair enough that seems a pretty good way of going about stopping it actually. In terms of Blyth, there seems to be an underlying problem there, that I'm pretty sure is down to either their fleet, or the way that they look after it. A few examples: The two originally Blyth based E400's that didn't spend an awful lot of time on the X93 (7505/6) are shot, and have been since they arrived at Ashington pretty much. At Easter I rode several Gemini's, all bar one if I recall correctly, were awful. You also have to look at why the services get that late, and in my view it is either down to the vehicles, the drivers, or the timetable. Just an example, my X21 in the morning leaves Newcastle a minute before an X13, frequently this week, while my X21 has left on time, the X13 has left late. So, same traffic from Newcastle to Cramlington, so it can't be down to that, and although the X13 has a minute less to do the stint in, it always seems to get later, while the X21 makes time up, or will run 1 early for a bit. Additionally, last summer I arrived in Blyth on a Gemini, bang on time, it was replaced, seemingly because they could, with another vehicle, no obvious reason, if they have the same attitude now, this explains everything |