Pricing
Pricing
Your reply has gone funny again.
Totally agree that not everyone has Twitter. A proportion of the customer base do though and I'm not sure having a proportion know about the changes, is worse than everyone waiting for posters to be displayed.
I have no idea why the decision was made like it was and passengers had no idea bus fares had increased. It's not acceptable at all. Passengers need to know well in advance and they should be informed by whatever means possible.
The train operators have notified their passengers in advance, via the media, social media etc. Possibly because they have to.
Maybe bus operators should be forced too.
Always an interesting read. Just search for 'pricing' to see OFT comments.