Pricing
Pricing
(04 May 2023, 11:09 am)DeltaMan The issue is operators themselves marketing the headline products as 'unlimited travel' incorrectly - leading to arguments with the driver when a ticket is incorrectly sold and then lost customer as irregular users give up. This issue is far worse in areas where operators do the bare minimum to inform (literally a note on an app)
There are countless examples of operators doing that on the sides and backs of buses. I literally saw that on the back of an Xlines decker this morning with zero context.
If all Transport operators were being customer minded (Metro and Ferry included), then the Network One would be the topline product on offer with a cheaper 'own brand/mode' clearly marked.
(04 May 2023, 11:09 am)DeltaMan The issue is operators themselves marketing the headline products as 'unlimited travel' incorrectly - leading to arguments with the driver when a ticket is incorrectly sold and then lost customer as irregular users give up. This issue is far worse in areas where operators do the bare minimum to inform (literally a note on an app)
There are countless examples of operators doing that on the sides and backs of buses. I literally saw that on the back of an Xlines decker this morning with zero context.
If all Transport operators were being customer minded (Metro and Ferry included), then the Network One would be the topline product on offer with a cheaper 'own brand/mode' clearly marked.