Pricing
Pricing
(05 Aug 2014, 10:33 pm)Drifter60 Well have you ever seen Customer Services tell anyone about the East Durham Saver?
Why didn't customer services inform the customer about this ticket?
Many a time I've commented on posts when people have been offered Buzzfares instead of this ticket.
Infact I'm struggling to remember when GNE last mentioned purchasing a route saver over the Buzzfares.
Also, didn't it take some time to get Buzzfares on the M-Ticket app?
From a business point of view, if you can upsell the customer the highest priced product possibly then that is in turn more profits. Particularly when the customer is still saving money from buying the equivalent single fares.
(05 Aug 2014, 10:33 pm)Drifter60 Well have you ever seen Customer Services tell anyone about the East Durham Saver?
Why didn't customer services inform the customer about this ticket?
Many a time I've commented on posts when people have been offered Buzzfares instead of this ticket.
Infact I'm struggling to remember when GNE last mentioned purchasing a route saver over the Buzzfares.
Also, didn't it take some time to get Buzzfares on the M-Ticket app?
From a business point of view, if you can upsell the customer the highest priced product possibly then that is in turn more profits. Particularly when the customer is still saving money from buying the equivalent single fares.