Privacy Policy
This policy relates only to information that North East Buses obtains from you. North East Buses processes and stores personal data in accordance with the Data Protection Act 1998.

The information North East Buses collects about you on this website, either by registration or when using the contact us section, includes your first name, username and e-mail address. This information is used for the purposes such as those shown below:
  • To fulfill a request for information.
  • To investigate and respond to queries or complaints.
When registering with us, the data we collect includes your first name, surname and email address. This information is stored in a secure database which is accessibly only by administrators. However no one is able to access your password from the database as this is encrypted within the database.

North East Buses also hold details of your IP Address and any IP addresses which have been used by your login account. This information is used to help detect suspicious account activity. If we suspect that your account has been accessed by someone unauthorised to do so we will block your account to prevent comprise.

Sessions cookies are also used by our website. The session cookie we used is a line of text that is stored temporarily in your computer's memory. The cookie will be destroyed no more than one hour after you close your browser.

At North East Buses we have the right to check all private messages and the content of these messages which have been sent via our website.


The contents of are protected by copyright under international law.

If you access an external website from North East Buses' website then the information may be used in accordance to that websites privacy policy and not North East Buses' policy.