North East Buses
Disruptions and driver shortages - Printable Version

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RE: Disruptions and driver shortages - Unber43 - 20 Mar 2022

(20 Mar 2022, 9:57 pm)mb134 It's interesting to see which depots have been impacted by driver shortages more than others. More suburban/rural depots like Consett, Hexham, Ashington, and Blyth seem to have coped relatively well.

In contrast, depots like Riverside, Jesmond, Washington, Durham, and Darlington seem to have been very badly impacted at various points.

I wonder if the greater amount of options in these areas is the reason behind this (i.e Jesmond drivers unhappy at Arriva could very simply switch to Stagecoach in Newcastle, or vice versa, whereas realistically most folk living in Ashington aren't going to commute to Gateshead).
Or, if it could be down to the sort of employee you'd tend to find in each area - I'd see those in urban areas as less loyal, more happy to switch jobs, whereas those in rural communities as happy to stay put, or even work more overtime to help their company/community.
Tbh the only depot which has suffered basically none is Percy Main and Hexham. Peterlee has had a few more than both of them.

But Consett has been really bad, with Washington, Riverside, Deptford and CLS


RE: Disruptions and driver shortages - mb134 - 20 Mar 2022

(20 Mar 2022, 10:36 pm)Unber43 Tbh the only depot which has suffered basically none is Percy Main and Hexham. Peterlee has had a few more than both of them.

But Consett has been really bad, with Washington, Riverside, Deptford and CLS
 
My bad, Consett was one of the exceptions to the general pattern I'd noticed, but I forgot while typing that up - amended now.


RE: Disruptions and driver shortages - Unber43 - 20 Mar 2022

(20 Mar 2022, 10:43 pm)mb134  
My bad, Consett was one of the exceptions to the general pattern I'd noticed, but I forgot while typing that up - amended now.
I think Consett is bad, correct me if I am wrong, but I think they have like a Drivers area in Consett and Stanley bus station, like Deptford have one above Greggs and the drivers stand outside of the massive display board opposite greggs


RE: Disruptions and driver shortages - User2613 - 21 Mar 2022

Good luck to anyone wishing to get the 50 from Durham on Monday...

Go North East 50

From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12. 20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.


RE: Disruptions and driver shortages - Jimmi - 21 Mar 2022

(20 Mar 2022, 8:48 pm)Adrian Yet not a peep out of Arriva - either on Social Media or the website.

GNE are getting a lot of criticism for cancellations and delays at the moment, and rightly so, but I do think that some of it is due to the level of transparency they're offering. Strictly speaking, there's nothing mandating them to publish cancellations or even notify the public of them, but they opt to do so. Some other operators, such as Transdev, are working along the same lines, but others aren't even giving their customers the decency of any information.

Looking at Darlington's 7 yesterday, and at a glance I can see the: 08.02, 10.42, 11.42, 13.22, 14.22 and 16.02 from Darlington didn't run, nor did the 09.24, 12.04, 13.04, 14.44, 15.44 and 17.24 from Durham. Not a single post to tell anyone that was the case.

Its a universal problem without any consistency. There needs to be a lot more done for customers faced with disruption, otherwise you'll never build confidence up with customers.
I'm just pleased I have enthusiast insight and knowledge of some running boards which helps me to some degree to guess if a journey will run or not, if starting from Darlington Town Centre however it's pot luck as the bus could arrive but then not take up another trip. App stating journeys as cancelled is at least somewhat helpful although this isn't always reliable and have been caught out, few weeks back had a 7 showing as cancelled but later would run for me in part as it started part way down the route (Darlington bound) and other hiccup was an X1 journey showing as cancelled when in actual fact it was running but was having tracking problems (ticket machine seemingly wasn't working).

Interesting to note with your example of the 7, of the journeys listed as cancelled one was the same board that didn't run at all that day and the other was initially 7537 but dropped off after performing the 10:24 7 from Durham but 7537 would later reappear on a 1/5/5A/X1 board commencing with the 13:45 1 to Bishop Auckland - 1605 was previously on this board but was taken off (this seemed to happen for much of the day on the 1/5/5A/X1 cycle that day).


RE: Disruptions and driver shortages - Andreos1 - 21 Mar 2022

(21 Mar 2022, 2:25 am)User2613 Good luck to anyone wishing to get the 50 from Durham on Monday...

Go North East 50

From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12.  20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.
Last night, Martijn assured a poster on twitter, that it will be 'sorted and updated in the morning'.
I've not checked to see if it has been.


RE: Disruptions and driver shortages - Jimmi - 21 Mar 2022

(21 Mar 2022, 10:17 am)Andreos1 Last night, Martijn assured a poster on twitter, that it will be 'sorted and updated in the morning'.
I've not checked to see if it has been.
Revised cancellations for today in the 50 are...

From South Shields: The 10:13 journey will start from Washington Galleries at 10:59. The 12:13 journey will only run as far as Washington Galleries (arriving at 12:59). The 13:13 journey will only run as far as Washington Galleries (arriving at 13:59). The 15:53 journey will start from Washington Galleries at 16:42). The 16:23 journey will start from Washington Galleries at 17:12. The 20:38 journey will start from Washington Galleries at 21:15. 

From Durham: 13:50. The 11:50 journey will only run as far as Washington Galleries (arriving at 12:31). The 12:20 journey will only run as far as Washington Galleries (arriving at 13:01). The 12:50 journey will only run as far as Washington (arriving at 13:31). 14:50 journey will only run as far as Washington Galleries (arriving at 15:32). The 16:53 journey will start from Washington Galleries at 17:42. The 17:09 journey will only run as far as Washington Galleries (arriving at 17:53). 

From Chester-le-Street: 06:45.


RE: Disruptions and driver shortages - streetdeckfan - 21 Mar 2022

(21 Mar 2022, 1:19 pm)Jimmi Revised cancellations for today in the 50 are...

From South Shields: The 10:13 journey will start from Washington Galleries at 10:59. The 12:13 journey will only run as far as Washington Galleries (arriving at 12:59). The 13:13 journey will only run as far as Washington Galleries (arriving at 13:59). The 15:53 journey will start from Washington Galleries at 16:42). The 16:23 journey will start from Washington Galleries at 17:12. The 20:38 journey will start from Washington Galleries at 21:15. 

From Durham: 13:50. The 11:50 journey will only run as far as Washington Galleries (arriving at 12:31). The 12:20 journey will only run as far as Washington Galleries (arriving at 13:01). The 12:50 journey will only run as far as Washington (arriving at 13:31). 14:50 journey will only run as far as Washington Galleries (arriving at 15:32). The 16:53 journey will start from Washington Galleries at 17:42. The 17:09 journey will only run as far as Washington Galleries (arriving at 17:53). 

From Chester-le-Street: 06:45.

So nothing was updated other than the fact they added a few more words?


RE: Disruptions and driver shortages - Andreos1 - 21 Mar 2022

(21 Mar 2022, 1:19 pm)Jimmi Revised cancellations for today in the 50 are...

From South Shields: The 10:13 journey will start from Washington Galleries at 10:59. The 12:13 journey will only run as far as Washington Galleries (arriving at 12:59). The 13:13 journey will only run as far as Washington Galleries (arriving at 13:59). The 15:53 journey will start from Washington Galleries at 16:42). The 16:23 journey will start from Washington Galleries at 17:12. The 20:38 journey will start from Washington Galleries at 21:15. 

From Durham: 13:50. The 11:50 journey will only run as far as Washington Galleries (arriving at 12:31). The 12:20 journey will only run as far as Washington Galleries (arriving at 13:01). The 12:50 journey will only run as far as Washington (arriving at 13:31). 14:50 journey will only run as far as Washington Galleries (arriving at 15:32). The 16:53 journey will start from Washington Galleries at 17:42. The 17:09 journey will only run as far as Washington Galleries (arriving at 17:53). 

From Chester-le-Street: 06:45.
I have looked back and forth with the original post and I can't see that much difference. If any.
Is it just me?


RE: Disruptions and driver shortages - BusLoverMum - 21 Mar 2022

(21 Mar 2022, 2:25 am)User2613 Good luck to anyone wishing to get the 50 from Durham on Monday...

Go North East 50

From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12.  20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.
Crikey. Might as well cancel it and have done.

(21 Mar 2022, 2:03 pm)Andreos1 I have looked back and forth with the original post and I can't see that much difference. If any.
Is it just me?
13:50 from Durham appears to have been reinstated


RE: Disruptions and driver shortages - streetdeckfan - 21 Mar 2022

(21 Mar 2022, 2:03 pm)Andreos1 I have looked back and forth with the original post and I can't see that much difference. If any.
Is it just me?

Only difference is the omission of "11:20 terminates galleries 12:01"
Everything else has just been reworded to make it seem different!



[Image: Screenshot-2022-03-21-140819.png]

(21 Mar 2022, 2:04 pm)BusLoverMum Crikey. Might as well cancel it and have done.

13:50 from Durham appears to have been reinstated

They've just moved it to the beginning


RE: Disruptions and driver shortages - idiot - 24 Mar 2022

Park Lane is like a bus depot this evening, with drivers walking round talking to each other saying where is management.

First two buses I've tried to get were cancelled. I didn't even think of looking on the website to - I ought to of in hindsight.

Is there any priority given to low frequency routes as well as early morning and evening routes? Just wondering as there was 5 city rider deckers parked up. However a 135 or 136 (at least on destination display) was parked up to.


RE: Disruptions and driver shortages - Unber43 - 24 Mar 2022

(24 Mar 2022, 6:59 pm)idiot Park Lane is like a bus depot this evening, with drivers walking round talking to each other saying where is management.

First two buses I've tried to get were cancelled. I didn't even think of looking on the website to - I ought to of in hindsight.

Is there any priority given to low frequency routes as well as early morning and evening routes? Just wondering as there was 5 city rider deckers parked up. However a 135 or 136 (at least on destination display) was parked up to.
I was their earlier, it was bad too. 

Not as bad as it has been over the past few weeks.


RE: Disruptions and driver shortages - Andreos1 - 26 Mar 2022

https://bustimes.org/vehicles/39818

647 picking up a 2 from Pennywell? Either way, NIS along Hylton Road and in no particular hurry.

Edit: https://twitter.com/gonortheast/status/1507655860369211396?t=ufYGbyNhDSRfRPTTNiQsVA&s=19 covering for a breakdown by the looks of it.


RE: Disruptions and driver shortages - BusLoverMum - 26 Mar 2022

Well this disembodied ticket machine was flying around on, in Husband's words, a dilapidated looking Stanley travel bus, this morning.


RE: Disruptions and driver shortages - busmanT - 31 Mar 2022

Is it me, or do the Go North East 67 & 69 services suffer from a large number of breakdowns compared to any other route?
They seem to be mentioned on twitter at least once everyday - for route requiring only 4 buses this seems a lot


RE: Disruptions and driver shortages - F114TML - 31 Mar 2022

I was at Gateshead interchange last night and noticed a bit of paper stuck the window of one of the bus stands (the wildly out of date service change notice next to it is what drew me to it), which had yesterday (Wed)'s short notice cancellations on it. Is that done anywhere else? Not seen it at Park Lane.


Disruptions and driver shortages - Dan - 31 Mar 2022

(31 Mar 2022, 9:50 am)busmanT Is it me, or do the Go North East 67 & 69 services suffer from a large number of breakdowns compared to any other route?
They seem to be mentioned on twitter at least once everyday - for route requiring only 4 buses this seems a lot


They run with some of the oldest buses in the fleet, likely to be retained beyond their expected years because they were fitted with council-funded Euro 6 SCRT for services 67/69. It’s a mistake that has been made for years which Go North East have hopefully now moved on from.


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RE: Disruptions and driver shortages - Unber43 - 09 Apr 2022

No cancellations for GNE tomorrow, first time since a few days after Saturday timetable returning. 

However I'd imagine there would be a lot of A-Line cover, anyone know what route/times they will be running.


RE: Disruptions and driver shortages - pbjd - 10 Apr 2022

(09 Apr 2022, 5:04 pm)Unber43 No cancellations for GNE tomorrow, first time since a few days after Saturday timetable returning. 

However I'd imagine there would be a lot of A-Line cover, anyone know what route/times they will be running.

Dropped mileage on the 8 and 39/A.