Disruptions and driver shortages
Disruptions and driver shortages
(20 Mar 2022, 9:57 pm)mb134 It's interesting to see which depots have been impacted by driver shortages more than others. More suburban/rural depots like Consett, Hexham, Ashington, and Blyth seem to have coped relatively well.Tbh the only depot which has suffered basically none is Percy Main and Hexham. Peterlee has had a few more than both of them.
In contrast, depots like Riverside, Jesmond, Washington, Durham, and Darlington seem to have been very badly impacted at various points.
I wonder if the greater amount of options in these areas is the reason behind this (i.e Jesmond drivers unhappy at Arriva could very simply switch to Stagecoach in Newcastle, or vice versa, whereas realistically most folk living in Ashington aren't going to commute to Gateshead).
Or, if it could be down to the sort of employee you'd tend to find in each area - I'd see those in urban areas as less loyal, more happy to switch jobs, whereas those in rural communities as happy to stay put, or even work more overtime to help their company/community.
(20 Mar 2022, 9:57 pm)mb134 It's interesting to see which depots have been impacted by driver shortages more than others. More suburban/rural depots like Consett, Hexham, Ashington, and Blyth seem to have coped relatively well.Tbh the only depot which has suffered basically none is Percy Main and Hexham. Peterlee has had a few more than both of them.
In contrast, depots like Riverside, Jesmond, Washington, Durham, and Darlington seem to have been very badly impacted at various points.
I wonder if the greater amount of options in these areas is the reason behind this (i.e Jesmond drivers unhappy at Arriva could very simply switch to Stagecoach in Newcastle, or vice versa, whereas realistically most folk living in Ashington aren't going to commute to Gateshead).
Or, if it could be down to the sort of employee you'd tend to find in each area - I'd see those in urban areas as less loyal, more happy to switch jobs, whereas those in rural communities as happy to stay put, or even work more overtime to help their company/community.
(20 Mar 2022, 10:36 pm)Unber43 Tbh the only depot which has suffered basically none is Percy Main and Hexham. Peterlee has had a few more than both of them.
But Consett has been really bad, with Washington, Riverside, Deptford and CLS
(20 Mar 2022, 10:36 pm)Unber43 Tbh the only depot which has suffered basically none is Percy Main and Hexham. Peterlee has had a few more than both of them.
But Consett has been really bad, with Washington, Riverside, Deptford and CLS
(20 Mar 2022, 10:43 pm)mb134I think Consett is bad, correct me if I am wrong, but I think they have like a Drivers area in Consett and Stanley bus station, like Deptford have one above Greggs and the drivers stand outside of the massive display board opposite greggs
My bad, Consett was one of the exceptions to the general pattern I'd noticed, but I forgot while typing that up - amended now.
(20 Mar 2022, 10:43 pm)mb134I think Consett is bad, correct me if I am wrong, but I think they have like a Drivers area in Consett and Stanley bus station, like Deptford have one above Greggs and the drivers stand outside of the massive display board opposite greggs
My bad, Consett was one of the exceptions to the general pattern I'd noticed, but I forgot while typing that up - amended now.
Good luck to anyone wishing to get the 50 from Durham on Monday...
Go North East 50
From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12. 20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.
(20 Mar 2022, 8:48 pm)Adrian Yet not a peep out of Arriva - either on Social Media or the website.I'm just pleased I have enthusiast insight and knowledge of some running boards which helps me to some degree to guess if a journey will run or not, if starting from Darlington Town Centre however it's pot luck as the bus could arrive but then not take up another trip. App stating journeys as cancelled is at least somewhat helpful although this isn't always reliable and have been caught out, few weeks back had a 7 showing as cancelled but later would run for me in part as it started part way down the route (Darlington bound) and other hiccup was an X1 journey showing as cancelled when in actual fact it was running but was having tracking problems (ticket machine seemingly wasn't working).
GNE are getting a lot of criticism for cancellations and delays at the moment, and rightly so, but I do think that some of it is due to the level of transparency they're offering. Strictly speaking, there's nothing mandating them to publish cancellations or even notify the public of them, but they opt to do so. Some other operators, such as Transdev, are working along the same lines, but others aren't even giving their customers the decency of any information.
Looking at Darlington's 7 yesterday, and at a glance I can see the: 08.02, 10.42, 11.42, 13.22, 14.22 and 16.02 from Darlington didn't run, nor did the 09.24, 12.04, 13.04, 14.44, 15.44 and 17.24 from Durham. Not a single post to tell anyone that was the case.
Its a universal problem without any consistency. There needs to be a lot more done for customers faced with disruption, otherwise you'll never build confidence up with customers.
(20 Mar 2022, 8:48 pm)Adrian Yet not a peep out of Arriva - either on Social Media or the website.I'm just pleased I have enthusiast insight and knowledge of some running boards which helps me to some degree to guess if a journey will run or not, if starting from Darlington Town Centre however it's pot luck as the bus could arrive but then not take up another trip. App stating journeys as cancelled is at least somewhat helpful although this isn't always reliable and have been caught out, few weeks back had a 7 showing as cancelled but later would run for me in part as it started part way down the route (Darlington bound) and other hiccup was an X1 journey showing as cancelled when in actual fact it was running but was having tracking problems (ticket machine seemingly wasn't working).
GNE are getting a lot of criticism for cancellations and delays at the moment, and rightly so, but I do think that some of it is due to the level of transparency they're offering. Strictly speaking, there's nothing mandating them to publish cancellations or even notify the public of them, but they opt to do so. Some other operators, such as Transdev, are working along the same lines, but others aren't even giving their customers the decency of any information.
Looking at Darlington's 7 yesterday, and at a glance I can see the: 08.02, 10.42, 11.42, 13.22, 14.22 and 16.02 from Darlington didn't run, nor did the 09.24, 12.04, 13.04, 14.44, 15.44 and 17.24 from Durham. Not a single post to tell anyone that was the case.
Its a universal problem without any consistency. There needs to be a lot more done for customers faced with disruption, otherwise you'll never build confidence up with customers.
(21 Mar 2022, 2:25 am)User2613 Good luck to anyone wishing to get the 50 from Durham on Monday...Last night, Martijn assured a poster on twitter, that it will be 'sorted and updated in the morning'.
Go North East 50
From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12. 20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.
(21 Mar 2022, 2:25 am)User2613 Good luck to anyone wishing to get the 50 from Durham on Monday...Last night, Martijn assured a poster on twitter, that it will be 'sorted and updated in the morning'.
Go North East 50
From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12. 20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.
(21 Mar 2022, 10:17 am)Andreos1 Last night, Martijn assured a poster on twitter, that it will be 'sorted and updated in the morning'.Revised cancellations for today in the 50 are...
I've not checked to see if it has been.
(21 Mar 2022, 10:17 am)Andreos1 Last night, Martijn assured a poster on twitter, that it will be 'sorted and updated in the morning'.Revised cancellations for today in the 50 are...
I've not checked to see if it has been.
(21 Mar 2022, 1:19 pm)Jimmi Revised cancellations for today in the 50 are...
From South Shields: The 10:13 journey will start from Washington Galleries at 10:59. The 12:13 journey will only run as far as Washington Galleries (arriving at 12:59). The 13:13 journey will only run as far as Washington Galleries (arriving at 13:59). The 15:53 journey will start from Washington Galleries at 16:42). The 16:23 journey will start from Washington Galleries at 17:12. The 20:38 journey will start from Washington Galleries at 21:15.
From Durham: 13:50. The 11:50 journey will only run as far as Washington Galleries (arriving at 12:31). The 12:20 journey will only run as far as Washington Galleries (arriving at 13:01). The 12:50 journey will only run as far as Washington (arriving at 13:31). 14:50 journey will only run as far as Washington Galleries (arriving at 15:32). The 16:53 journey will start from Washington Galleries at 17:42. The 17:09 journey will only run as far as Washington Galleries (arriving at 17:53).
From Chester-le-Street: 06:45.
(21 Mar 2022, 1:19 pm)Jimmi Revised cancellations for today in the 50 are...
From South Shields: The 10:13 journey will start from Washington Galleries at 10:59. The 12:13 journey will only run as far as Washington Galleries (arriving at 12:59). The 13:13 journey will only run as far as Washington Galleries (arriving at 13:59). The 15:53 journey will start from Washington Galleries at 16:42). The 16:23 journey will start from Washington Galleries at 17:12. The 20:38 journey will start from Washington Galleries at 21:15.
From Durham: 13:50. The 11:50 journey will only run as far as Washington Galleries (arriving at 12:31). The 12:20 journey will only run as far as Washington Galleries (arriving at 13:01). The 12:50 journey will only run as far as Washington (arriving at 13:31). 14:50 journey will only run as far as Washington Galleries (arriving at 15:32). The 16:53 journey will start from Washington Galleries at 17:42. The 17:09 journey will only run as far as Washington Galleries (arriving at 17:53).
From Chester-le-Street: 06:45.
(21 Mar 2022, 1:19 pm)Jimmi Revised cancellations for today in the 50 are...I have looked back and forth with the original post and I can't see that much difference. If any.
From South Shields: The 10:13 journey will start from Washington Galleries at 10:59. The 12:13 journey will only run as far as Washington Galleries (arriving at 12:59). The 13:13 journey will only run as far as Washington Galleries (arriving at 13:59). The 15:53 journey will start from Washington Galleries at 16:42). The 16:23 journey will start from Washington Galleries at 17:12. The 20:38 journey will start from Washington Galleries at 21:15.
From Durham: 13:50. The 11:50 journey will only run as far as Washington Galleries (arriving at 12:31). The 12:20 journey will only run as far as Washington Galleries (arriving at 13:01). The 12:50 journey will only run as far as Washington (arriving at 13:31). 14:50 journey will only run as far as Washington Galleries (arriving at 15:32). The 16:53 journey will start from Washington Galleries at 17:42. The 17:09 journey will only run as far as Washington Galleries (arriving at 17:53).
From Chester-le-Street: 06:45.
(21 Mar 2022, 1:19 pm)Jimmi Revised cancellations for today in the 50 are...I have looked back and forth with the original post and I can't see that much difference. If any.
From South Shields: The 10:13 journey will start from Washington Galleries at 10:59. The 12:13 journey will only run as far as Washington Galleries (arriving at 12:59). The 13:13 journey will only run as far as Washington Galleries (arriving at 13:59). The 15:53 journey will start from Washington Galleries at 16:42). The 16:23 journey will start from Washington Galleries at 17:12. The 20:38 journey will start from Washington Galleries at 21:15.
From Durham: 13:50. The 11:50 journey will only run as far as Washington Galleries (arriving at 12:31). The 12:20 journey will only run as far as Washington Galleries (arriving at 13:01). The 12:50 journey will only run as far as Washington (arriving at 13:31). 14:50 journey will only run as far as Washington Galleries (arriving at 15:32). The 16:53 journey will start from Washington Galleries at 17:42. The 17:09 journey will only run as far as Washington Galleries (arriving at 17:53).
From Chester-le-Street: 06:45.
(21 Mar 2022, 2:25 am)User2613 Good luck to anyone wishing to get the 50 from Durham on Monday...Crikey. Might as well cancel it and have done.
Go North East 50
From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12. 20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.
(21 Mar 2022, 2:03 pm)Andreos1 I have looked back and forth with the original post and I can't see that much difference. If any.13:50 from Durham appears to have been reinstated
Is it just me?
(21 Mar 2022, 2:25 am)User2613 Good luck to anyone wishing to get the 50 from Durham on Monday...Crikey. Might as well cancel it and have done.
Go North East 50
From South Shields: 10:13 starts at Galleries 10:59. 12:13 terminates Galleries 12:59. 13:13 terminates galleries 13:59. 15:53 resumes galleries 16:42. 16:23 resumes Galleries 17:12. 20:38 resumes Galleries 21:15.
From Durham: 11:20 terminates galleries 12:01. 11:50 terminates Galleries 12:31. 12:20 terminates Galleries 13:01. 12:50 terminates Galleries 13:31. 13:50. 14:50 resumes Galleries 15:32.16:53 resumes Galleries 17:42. 17:09 terminates Galleries 17:53.
From Chester le street: 06:45.
(21 Mar 2022, 2:03 pm)Andreos1 I have looked back and forth with the original post and I can't see that much difference. If any.13:50 from Durham appears to have been reinstated
Is it just me?
(21 Mar 2022, 2:03 pm)Andreos1 I have looked back and forth with the original post and I can't see that much difference. If any.
Is it just me?
![[Image: Screenshot-2022-03-21-140819.png]](https://i.ibb.co/4jVnDMv/Screenshot-2022-03-21-140819.png)
(21 Mar 2022, 2:04 pm)BusLoverMum Crikey. Might as well cancel it and have done.
13:50 from Durham appears to have been reinstated
(21 Mar 2022, 2:03 pm)Andreos1 I have looked back and forth with the original post and I can't see that much difference. If any.
Is it just me?
(21 Mar 2022, 2:04 pm)BusLoverMum Crikey. Might as well cancel it and have done.
13:50 from Durham appears to have been reinstated
Park Lane is like a bus depot this evening, with drivers walking round talking to each other saying where is management.
First two buses I've tried to get were cancelled. I didn't even think of looking on the website to - I ought to of in hindsight.
Is there any priority given to low frequency routes as well as early morning and evening routes? Just wondering as there was 5 city rider deckers parked up. However a 135 or 136 (at least on destination display) was parked up to.
(24 Mar 2022, 6:59 pm)idiot Park Lane is like a bus depot this evening, with drivers walking round talking to each other saying where is management.I was their earlier, it was bad too.
First two buses I've tried to get were cancelled. I didn't even think of looking on the website to - I ought to of in hindsight.
Is there any priority given to low frequency routes as well as early morning and evening routes? Just wondering as there was 5 city rider deckers parked up. However a 135 or 136 (at least on destination display) was parked up to.
(24 Mar 2022, 6:59 pm)idiot Park Lane is like a bus depot this evening, with drivers walking round talking to each other saying where is management.I was their earlier, it was bad too.
First two buses I've tried to get were cancelled. I didn't even think of looking on the website to - I ought to of in hindsight.
Is there any priority given to low frequency routes as well as early morning and evening routes? Just wondering as there was 5 city rider deckers parked up. However a 135 or 136 (at least on destination display) was parked up to.
https://bustimes.org/vehicles/39818
647 picking up a 2 from Pennywell? Either way, NIS along Hylton Road and in no particular hurry.
Edit: https://twitter.com/gonortheast/status/1...RPTTNiQsVA&s=19 covering for a breakdown by the looks of it.
Well this disembodied ticket machine was flying around on, in Husband's words, a dilapidated looking Stanley travel bus, this morning.
I was at Gateshead interchange last night and noticed a bit of paper stuck the window of one of the bus stands (the wildly out of date service change notice next to it is what drew me to it), which had yesterday (Wed)'s short notice cancellations on it. Is that done anywhere else? Not seen it at Park Lane.
(31 Mar 2022, 9:50 am)busmanT Is it me, or do the Go North East 67 & 69 services suffer from a large number of breakdowns compared to any other route?
They seem to be mentioned on twitter at least once everyday - for route requiring only 4 buses this seems a lot
(31 Mar 2022, 9:50 am)busmanT Is it me, or do the Go North East 67 & 69 services suffer from a large number of breakdowns compared to any other route?
They seem to be mentioned on twitter at least once everyday - for route requiring only 4 buses this seems a lot
(09 Apr 2022, 5:04 pm)Unber43 No cancellations for GNE tomorrow, first time since a few days after Saturday timetable returning.
However I'd imagine there would be a lot of A-Line cover, anyone know what route/times they will be running.
