Stagecoach North East: Rare & Odd Workings - April 2015
Stagecoach North East: Rare & Odd Workings - April 2015
I shall keep you informed if any more news comes to me about the information I have heard. Goodnight Regards Robin
(18 Apr 2015, 7:51 pm)Dan You're probably right, but just look at the fun and games down on Teesside!
(18 Apr 2015, 7:51 pm)Dan You're probably right, but just look at the fun and games down on Teesside!
(18 Apr 2015, 7:43 pm)Dan The PVR of the E1/E2/E6 is 16 and there are 18 ADL Enviro300s - 27723/24 are the unbranded spares.
Not particularly rare for unbranded spares to crop up on branded services but we tend to note these for the other operators so thought I'd note that one too.
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Service Manager, Coatham Connect
(18 Apr 2015, 7:43 pm)Dan The PVR of the E1/E2/E6 is 16 and there are 18 ADL Enviro300s - 27723/24 are the unbranded spares.
Not particularly rare for unbranded spares to crop up on branded services but we tend to note these for the other operators so thought I'd note that one too.
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Service Manager, Coatham Connect
(21 Apr 2015, 5:25 pm)AIG20 Sunderland MAN ALX300 22080 has recently been refurbished and repainted and was on the "E" services today - working the 17:19 E6 from the Salvation Army.
South Shields MAN ALX300 22067 and ADL E200 36473 were also on the "E" services.
(21 Apr 2015, 5:25 pm)AIG20 Sunderland MAN ALX300 22080 has recently been refurbished and repainted and was on the "E" services today - working the 17:19 E6 from the Salvation Army.
South Shields MAN ALX300 22067 and ADL E200 36473 were also on the "E" services.
(20 Apr 2015, 9:35 am)Kuyoyo 22196/24108 on 52/35
24103 on 58/35
27158 on 10/11
22674 on 12/39
(20 Apr 2015, 2:58 pm)tyresmoke 22011 also on 12/39
10/11 operated by 27158, 159, 161, 164, 165 today!
24107 on 13
(20 Apr 2015, 9:35 am)Kuyoyo 22196/24108 on 52/35
24103 on 58/35
27158 on 10/11
22674 on 12/39
(20 Apr 2015, 2:58 pm)tyresmoke 22011 also on 12/39
10/11 operated by 27158, 159, 161, 164, 165 today!
24107 on 13
(21 Apr 2015, 5:28 pm)Dan Think there was some big issues today with timekeeping, so South Shields was time-correcting services.While 27731 was on the X20 with 27724 behind it out of service.
ADL Enviro300 27723 was covering for a branded vehicle on the Es - it was heading into Sunderland out of service earlier so had presumably been regulated. MAN ALX300 22734 was also on the Es.
(21 Apr 2015, 5:28 pm)Dan Think there was some big issues today with timekeeping, so South Shields was time-correcting services.While 27731 was on the X20 with 27724 behind it out of service.
ADL Enviro300 27723 was covering for a branded vehicle on the Es - it was heading into Sunderland out of service earlier so had presumably been regulated. MAN ALX300 22734 was also on the Es.
(21 Apr 2015, 5:25 pm)AIG20 Sunderland MAN ALX300 22080 has recently been refurbished and repainted and was on the "E" services today - working the 17:19 E6 from the Salvation Army.
South Shields MAN ALX300 22067 and ADL E200 36473 were also on the "E" services today.
.
(21 Apr 2015, 5:25 pm)AIG20 Sunderland MAN ALX300 22080 has recently been refurbished and repainted and was on the "E" services today - working the 17:19 E6 from the Salvation Army.
South Shields MAN ALX300 22067 and ADL E200 36473 were also on the "E" services today.
.
(21 Apr 2015, 9:58 pm)idiot I like how honest SC are on Twitter about service cancellations (regulated), compared to GNE!
(21 Apr 2015, 9:58 pm)idiot I like how honest SC are on Twitter about service cancellations (regulated), compared to GNE!
12086 on 62. It would be nice if it's on the 63 Four Lane Ends-Killingworth at about 2120 tonight
(22 Apr 2015, 5:53 am)Dan I don't think it's down to honesty.
It's quite difficult to compare how each of the three big operators manage their Social Media pages. I haven't seen any 'real time information' updates from Arriva North East on their Social Media page(s), but AVL has been released at customer level, so there isn't such a great need to give these updates as customers can access this information themselves anyway. While Stagecoach is very good at giving real time information updates, I am not entirely sure of how long Stagecoach has had AVL implemented at staff level? Go North East have had AVL at staff level since around Christmas-time, so at the moment, the company is making sure everything works as it should while the customers' mobile phone application app is in development. The service delivery centre is also in a position to manage regulations by looking at one of three screens they have in front of them - drivers needn't radio in to ask if they should be regulated because the service delivery centre should be getting in contact with the driver as soon as he goes over x amount of minutes late. Obviously when all of this is sorted, Customer Services will be able to use the information on Social Media more than they can at the moment, as it'll be more reliable.
You also have to remember that Go North East has a centralised control room and that the Customer Services team are based in a completely separate building. I'm not sure what Stagecoach's set-up is like, but it appears it is separate based on the different time the individual depot 'ops' sign in to the Social Media pages.
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Service Manager, Coatham Connect
(22 Apr 2015, 5:53 am)Dan I don't think it's down to honesty.
It's quite difficult to compare how each of the three big operators manage their Social Media pages. I haven't seen any 'real time information' updates from Arriva North East on their Social Media page(s), but AVL has been released at customer level, so there isn't such a great need to give these updates as customers can access this information themselves anyway. While Stagecoach is very good at giving real time information updates, I am not entirely sure of how long Stagecoach has had AVL implemented at staff level? Go North East have had AVL at staff level since around Christmas-time, so at the moment, the company is making sure everything works as it should while the customers' mobile phone application app is in development. The service delivery centre is also in a position to manage regulations by looking at one of three screens they have in front of them - drivers needn't radio in to ask if they should be regulated because the service delivery centre should be getting in contact with the driver as soon as he goes over x amount of minutes late. Obviously when all of this is sorted, Customer Services will be able to use the information on Social Media more than they can at the moment, as it'll be more reliable.
You also have to remember that Go North East has a centralised control room and that the Customer Services team are based in a completely separate building. I'm not sure what Stagecoach's set-up is like, but it appears it is separate based on the different time the individual depot 'ops' sign in to the Social Media pages.
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Service Manager, Coatham Connect
(22 Apr 2015, 7:34 pm)tyresmoke Stagecoach launched AVL at the beginning of January
22674 on 12/39 today
(22 Apr 2015, 7:34 pm)tyresmoke Stagecoach launched AVL at the beginning of January
22674 on 12/39 today
(22 Apr 2015, 5:53 am)Dan I don't think it's down to honesty.Just something to reside over..... Up until now there is only about a third of the fleet at Stockton that the AVL actually works. Some will give you the variance between early and late and some don't. Some will automatically update the fare stages but some don't. It is very much still in the teething stages so to speak. Not all vehicles will pop up on the screen in the office so they might not be aware who is running late or not. mmmmmmmmm
It's quite difficult to compare how each of the three big operators manage their Social Media pages. I haven't seen any 'real time information' updates from Arriva North East on their Social Media page(s), but AVL has been released at customer level, so there isn't such a great need to give these updates as customers can access this information themselves anyway. While Stagecoach is very good at giving real time information updates, I am not entirely sure of how long Stagecoach has had AVL implemented at staff level? Go North East have had AVL at staff level since around Christmas-time, so at the moment, the company is making sure everything works as it should while the customers' mobile phone application app is in development. The service delivery centre is also in a position to manage regulations by looking at one of three screens they have in front of them - drivers needn't radio in to ask if they should be regulated because the service delivery centre should be getting in contact with the driver as soon as he goes over x amount of minutes late. Obviously when all of this is sorted, Customer Services will be able to use the information on Social Media more than they can at the moment, as it'll be more reliable.
You also have to remember that Go North East has a centralised control room and that the Customer Services team are based in a completely separate building. I'm not sure what Stagecoach's set-up is like, but it appears it is separate based on the different time the individual depot 'ops' sign in to the Social Media pages.
(22 Apr 2015, 5:53 am)Dan I don't think it's down to honesty.Just something to reside over..... Up until now there is only about a third of the fleet at Stockton that the AVL actually works. Some will give you the variance between early and late and some don't. Some will automatically update the fare stages but some don't. It is very much still in the teething stages so to speak. Not all vehicles will pop up on the screen in the office so they might not be aware who is running late or not. mmmmmmmmm
It's quite difficult to compare how each of the three big operators manage their Social Media pages. I haven't seen any 'real time information' updates from Arriva North East on their Social Media page(s), but AVL has been released at customer level, so there isn't such a great need to give these updates as customers can access this information themselves anyway. While Stagecoach is very good at giving real time information updates, I am not entirely sure of how long Stagecoach has had AVL implemented at staff level? Go North East have had AVL at staff level since around Christmas-time, so at the moment, the company is making sure everything works as it should while the customers' mobile phone application app is in development. The service delivery centre is also in a position to manage regulations by looking at one of three screens they have in front of them - drivers needn't radio in to ask if they should be regulated because the service delivery centre should be getting in contact with the driver as soon as he goes over x amount of minutes late. Obviously when all of this is sorted, Customer Services will be able to use the information on Social Media more than they can at the moment, as it'll be more reliable.
You also have to remember that Go North East has a centralised control room and that the Customer Services team are based in a completely separate building. I'm not sure what Stagecoach's set-up is like, but it appears it is separate based on the different time the individual depot 'ops' sign in to the Social Media pages.
