Disruptions and driver shortages
Disruptions and driver shortages
The daily larger than usual gap on the 21 has gone out,
(23 Jul 2022, 2:25 pm)Ambassador The daily larger than usual gap on the 21 has gone out,Is it a larger gap than usual though if this has been daily for weeks/months. Personally I think "We are currently experiencing the same massive gaps between busses on the 21 as we have for a long time now, but don't worry we aren't going to tell you about them in advance like all other services because that would mean admitting how woefully inept we are, good luck." Sounds far better.
(23 Jul 2022, 2:25 pm)Ambassador The daily larger than usual gap on the 21 has gone out,Is it a larger gap than usual though if this has been daily for weeks/months. Personally I think "We are currently experiencing the same massive gaps between busses on the 21 as we have for a long time now, but don't worry we aren't going to tell you about them in advance like all other services because that would mean admitting how woefully inept we are, good luck." Sounds far better.
(23 Jul 2022, 4:15 pm)F114TML Do they not put the (through the day) cancellations on the 21 up, and say "larger gap" when there's disruption, because they advertise it as a 'turn-up and go' service between Newcastle and Chester, at least on the PDF timetable?
(23 Jul 2022, 4:15 pm)F114TML Do they not put the (through the day) cancellations on the 21 up, and say "larger gap" when there's disruption, because they advertise it as a 'turn-up and go' service between Newcastle and Chester, at least on the PDF timetable?
(23 Jul 2022, 4:15 pm)F114TML Do they not put the (through the day) cancellations on the 21 up, and say "larger gap" when there's disruption, because they advertise it as a 'turn-up and go' service between Newcastle and Chester, at least on the PDF timetable?It’s not in Durham, though, with the result that we stood like utter twits, waiting for the phantom 21 that, according to the app, was working its way down Front Street, this morning. No twitter acknowledgement of that gap. It was only after searching for it on bus times that I realised that we had been duped.
(23 Jul 2022, 4:15 pm)F114TML Do they not put the (through the day) cancellations on the 21 up, and say "larger gap" when there's disruption, because they advertise it as a 'turn-up and go' service between Newcastle and Chester, at least on the PDF timetable?It’s not in Durham, though, with the result that we stood like utter twits, waiting for the phantom 21 that, according to the app, was working its way down Front Street, this morning. No twitter acknowledgement of that gap. It was only after searching for it on bus times that I realised that we had been duped.
(23 Jul 2022, 4:51 pm)BusLoverMum It’s not in Durham, though, with the result that we stood like utter twits, waiting for the phantom 21 that, according to the app, was working its way down Front Street, this morning. No twitter acknowledgement of that gap. It was only after searching for it on bus times that I realised that we had been duped.
(23 Jul 2022, 4:51 pm)BusLoverMum It’s not in Durham, though, with the result that we stood like utter twits, waiting for the phantom 21 that, according to the app, was working its way down Front Street, this morning. No twitter acknowledgement of that gap. It was only after searching for it on bus times that I realised that we had been duped.
(23 Jul 2022, 4:15 pm)F114TML Do they not put the (through the day) cancellations on the 21 up, and say "larger gap" when there's disruption, because they advertise it as a 'turn-up and go' service between Newcastle and Chester, at least on the PDF timetable?The Traffic Commissioner has rules for turn up and go services such as there must be six or more journeys in 60 minutes. Also the interval between consecutive services should not exceed 15 minutes.
(23 Jul 2022, 4:15 pm)F114TML Do they not put the (through the day) cancellations on the 21 up, and say "larger gap" when there's disruption, because they advertise it as a 'turn-up and go' service between Newcastle and Chester, at least on the PDF timetable?The Traffic Commissioner has rules for turn up and go services such as there must be six or more journeys in 60 minutes. Also the interval between consecutive services should not exceed 15 minutes.
(23 Jul 2022, 6:44 pm)GuyParkRoyal The Traffic Commissioner has rules for turn up and go services such as there must be six or more journeys in 60 minutes. Also the interval between consecutive services should not exceed 15 minutes.How many passengers know the traffic comissioner even exists, or how to contact them, though?
Go North East are failing on both measures and dissatisfied passengers should be informing the Traffic Commissioner so that the so called competent persons named on the operators licence are held to account.
(23 Jul 2022, 6:44 pm)GuyParkRoyal The Traffic Commissioner has rules for turn up and go services such as there must be six or more journeys in 60 minutes. Also the interval between consecutive services should not exceed 15 minutes.How many passengers know the traffic comissioner even exists, or how to contact them, though?
Go North East are failing on both measures and dissatisfied passengers should be informing the Traffic Commissioner so that the so called competent persons named on the operators licence are held to account.
We genuinely do need a charter for passengers that protects them and recompenses them, within reason.
Say I’m travelling to Durham with LNER. If they cancel my train or delay me excessively, I get a refund, or if it’s the last train, alternative travel, I’m protected by a national framework.
If I have a day ticket or an annual/weekly/monthly the 21 is cancelled to Durham or I’m waiting an hour or if my last bus is cancelled…I get zip and that has to change.
We have multi billion £ PLCs and others taking the piss out of passengers, happily clawing tax payers money in but abandoning people.
(23 Jul 2022, 6:44 pm)GuyParkRoyal The Traffic Commissioner has rules for turn up and go services such as there must be six or more journeys in 60 minutes. Also the interval between consecutive services should not exceed 15 minutes.There probably is according to the scheduled cancellation list.
Go North East are failing on both measures and dissatisfied passengers should be informing the Traffic Commissioner so that the so called competent persons named on the operators licence are held to account.
(23 Jul 2022, 9:50 pm)Ambassador We genuinely do need a charter for passengers that protects them and recompenses them, within reason.I agree and have said as much in the past.
Say I’m travelling to Durham with LNER. If they cancel my train or delay me excessively, I get a refund, or if it’s the last train, alternative travel, I’m protected by a national framework.
If I have a day ticket or an annual/weekly/monthly the 21 is cancelled to Durham or I’m waiting an hour or if my last bus is cancelled…I get zip and that has to change.
We have multi billion £ PLCs and others taking the piss out of passengers, happily clawing tax payers money in but abandoning people.
(23 Jul 2022, 6:44 pm)GuyParkRoyal The Traffic Commissioner has rules for turn up and go services such as there must be six or more journeys in 60 minutes. Also the interval between consecutive services should not exceed 15 minutes.There probably is according to the scheduled cancellation list.
Go North East are failing on both measures and dissatisfied passengers should be informing the Traffic Commissioner so that the so called competent persons named on the operators licence are held to account.
(23 Jul 2022, 9:50 pm)Ambassador We genuinely do need a charter for passengers that protects them and recompenses them, within reason.I agree and have said as much in the past.
Say I’m travelling to Durham with LNER. If they cancel my train or delay me excessively, I get a refund, or if it’s the last train, alternative travel, I’m protected by a national framework.
If I have a day ticket or an annual/weekly/monthly the 21 is cancelled to Durham or I’m waiting an hour or if my last bus is cancelled…I get zip and that has to change.
We have multi billion £ PLCs and others taking the piss out of passengers, happily clawing tax payers money in but abandoning people.
(23 Jul 2022, 9:50 pm)Ambassador We genuinely do need a charter for passengers that protects them and recompenses them, within reason.
Say I’m travelling to Durham with LNER. If they cancel my train or delay me excessively, I get a refund, or if it’s the last train, alternative travel, I’m protected by a national framework.
If I have a day ticket or an annual/weekly/monthly the 21 is cancelled to Durham or I’m waiting an hour or if my last bus is cancelled…I get zip and that has to change.
We have multi billion £ PLCs and others taking the piss out of passengers, happily clawing tax payers money in but abandoning people.
(23 Jul 2022, 9:50 pm)Ambassador We genuinely do need a charter for passengers that protects them and recompenses them, within reason.
Say I’m travelling to Durham with LNER. If they cancel my train or delay me excessively, I get a refund, or if it’s the last train, alternative travel, I’m protected by a national framework.
If I have a day ticket or an annual/weekly/monthly the 21 is cancelled to Durham or I’m waiting an hour or if my last bus is cancelled…I get zip and that has to change.
We have multi billion £ PLCs and others taking the piss out of passengers, happily clawing tax payers money in but abandoning people.
The short notice cancellations has excelled itself for tomorrow: cancelling journeys that no longer exist in the timetable!
It looks like the entirety of the X1 and 4 cancellations list is based on the pre-24th July timetable (see attached). Others may be the same, but I've not checked, as I was only trying to plan what to avoid for tomorrow.
(23 Jul 2022, 11:02 pm)Adrian The short notice cancellations has excelled itself for tomorrow: cancelling journeys that no longer exist in the timetable!
It looks like the entirety of the X1 and 4 cancellations list is based on the pre-24th July timetable (see attached). Others may be the same, but I've not checked, as I was only trying to plan what to avoid for tomorrow.
(23 Jul 2022, 11:02 pm)Adrian The short notice cancellations has excelled itself for tomorrow: cancelling journeys that no longer exist in the timetable!
It looks like the entirety of the X1 and 4 cancellations list is based on the pre-24th July timetable (see attached). Others may be the same, but I've not checked, as I was only trying to plan what to avoid for tomorrow.
Ive got a question. the following journeys are canceled on the 28b today
Go North East 28B:
From Newcastle 17:10
From Kibblesworth 12:43
I think this interworks with the 28? My question though is what happens to the bus and the driver who would get to Newcastle at 1240 to run the now canceled 28b to kibblesworth. Do they put it nOT IN SERVICE and drive to the depot?
(24 Jul 2022, 9:28 am)Rob44 Ive got a question. the following journeys are canceled on the 28b todayWhen I've seen it in the past, both the inbound and outbound journey havent operated, but only one of the trips listed.
Go North East 28B:
From Newcastle 17:10
From Kibblesworth 12:43
I think this interworks with the 28? My question though is what happens to the bus and the driver who would get to Newcastle at 1240 to run the now canceled 28b to kibblesworth. Do they put it nOT IN SERVICE and drive to the depot?
(24 Jul 2022, 9:28 am)Rob44 Ive got a question. the following journeys are canceled on the 28b todayWhen I've seen it in the past, both the inbound and outbound journey havent operated, but only one of the trips listed.
Go North East 28B:
From Newcastle 17:10
From Kibblesworth 12:43
I think this interworks with the 28? My question though is what happens to the bus and the driver who would get to Newcastle at 1240 to run the now canceled 28b to kibblesworth. Do they put it nOT IN SERVICE and drive to the depot?
(24 Jul 2022, 11:08 am)Adrian When I've seen it in the past, both the inbound and outbound journey havent operated, but only one of the trips listed.Yes that make sense i suppose . it looks like the 28 from chester le street is canceled at 1605 meaning the 1710 28b is cancelked back to kibbkls worth. but how come the 1815 28b back to town isnt canceled as that should be the bus that does the previuos service? Or am i getting confused?
Importantly, I think both of those services are now fully secured by Durham County Council, so make sure you report the non-running to them directly.
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(24 Jul 2022, 11:08 am)Adrian When I've seen it in the past, both the inbound and outbound journey havent operated, but only one of the trips listed.Yes that make sense i suppose . it looks like the 28 from chester le street is canceled at 1605 meaning the 1710 28b is cancelked back to kibbkls worth. but how come the 1815 28b back to town isnt canceled as that should be the bus that does the previuos service? Or am i getting confused?
Importantly, I think both of those services are now fully secured by Durham County Council, so make sure you report the non-running to them directly.
Sent from my SM-G965F using Tapatalk