Disruptions and driver shortages
Disruptions and driver shortages
Not a bus incident but GNE along with the rest of the group been hit by a cyber attack?
https://www.chroniclelive.co.uk/news/nor...o-24939779
(06 Sep 2022, 10:52 am)Rob44 Not a bus incident but GNE along with the rest of the group been hit by a cyber attack?I think it's been mentioned in the disruptions thread.
https://www.chroniclelive.co.uk/news/nor...o-24939779
(06 Sep 2022, 10:52 am)Rob44 Not a bus incident but GNE along with the rest of the group been hit by a cyber attack?I think it's been mentioned in the disruptions thread.
https://www.chroniclelive.co.uk/news/nor...o-24939779
Fun police got the first bus of the day to toon today. You g lad was running for the bus along saltwell road ( accordingbto her he used to get on at the stop before but this no longer has a service) stuck his hand out about ten metres from stop and driver drove on.... no wonder people are going back to there cars
(06 Sep 2022, 9:29 pm)Rob44 Fun police got the first bus of the day to toon today. You g lad was running for the bus along saltwell road ( accordingbto her he used to get on at the stop before but this no longer has a service) stuck his hand out about ten metres from stop and driver drove on.... no wonder people are going back to there carsI would never run for the bus, it's not worth the embarrassment of missing it. I'd rather be late with dignity
(06 Sep 2022, 9:29 pm)Rob44 Fun police got the first bus of the day to toon today. You g lad was running for the bus along saltwell road ( accordingbto her he used to get on at the stop before but this no longer has a service) stuck his hand out about ten metres from stop and driver drove on.... no wonder people are going back to there carsI would never run for the bus, it's not worth the embarrassment of missing it. I'd rather be late with dignity
(06 Sep 2022, 10:40 pm)streetdeckfan I would never run for the bus, it's not worth the embarrassment of missing it. I'd rather be late with dignity
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(06 Sep 2022, 10:40 pm)streetdeckfan I would never run for the bus, it's not worth the embarrassment of missing it. I'd rather be late with dignity
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I'm no IT expert, but surely if they can update the website to say they can't update it, then they can update it with the cancellations...
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(07 Sep 2022, 9:15 am)streetdeckfan I'm no IT expert, but surely if they can update the website to say they can't update it, then they can update it with the cancellations...
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(07 Sep 2022, 9:15 am)streetdeckfan I'm no IT expert, but surely if they can update the website to say they can't update it, then they can update it with the cancellations...
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I've been speaking to a few ex-GNE drivers and held back on posting in here but what one of them said today has never made me feel so happy in a single choice. Basically what they're saying is that the money doesn't really matter - they're leaving because of constant abuse (a driver in Sunderland apparently was nearly assaulted yesterday over the cancellations - won't be long until one actually is), the constant service changes, and the vehicles themselves.
What I'm saying is GNE are in a death spiral and the question is - how do they get out of it? I won't be surprised if they just sell off a depot with a bunch of routes, staff and vehicles.
(08 Sep 2022, 3:11 pm)F114TML I've been speaking to a few ex-GNE drivers and held back on posting in here but what one of them said today has never made me feel so happy in a single choice. Basically what they're saying is that the money doesn't really matter - they're leaving because of constant abuse (a driver in Sunderland apparently was nearly assaulted yesterday over the cancellations - won't be long until one actually is), the constant service changes, and the vehicles themselves.Don't worry. The next lot of service changes will sort it (they have been saying this since September last year)
What I'm saying is GNE are in a death spiral and the question is - how do they get out of it? I won't be surprised if they just sell off a depot with a bunch of routes, staff and vehicles.
(08 Sep 2022, 3:11 pm)F114TML I've been speaking to a few ex-GNE drivers and held back on posting in here but what one of them said today has never made me feel so happy in a single choice. Basically what they're saying is that the money doesn't really matter - they're leaving because of constant abuse (a driver in Sunderland apparently was nearly assaulted yesterday over the cancellations - won't be long until one actually is), the constant service changes, and the vehicles themselves.Don't worry. The next lot of service changes will sort it (they have been saying this since September last year)
What I'm saying is GNE are in a death spiral and the question is - how do they get out of it? I won't be surprised if they just sell off a depot with a bunch of routes, staff and vehicles.
(08 Sep 2022, 3:11 pm)F114TML I've been speaking to a few ex-GNE drivers and held back on posting in here but what one of them said today has never made me feel so happy in a single choice. Basically what they're saying is that the money doesn't really matter - they're leaving because of constant abuse (a driver in Sunderland apparently was nearly assaulted yesterday over the cancellations - won't be long until one actually is), the constant service changes, and the vehicles themselves.Tbf, since Sept Changes Deptford have had barely any parked buses (which aren't due to go on school routes) I think i've seen a Single Prince Bishops, 2 berries, however every 20/20A I've seen have been rammed.
What I'm saying is GNE are in a death spiral and the question is - how do they get out of it? I won't be surprised if they just sell off a depot with a bunch of routes, staff and vehicles.
(08 Sep 2022, 3:11 pm)F114TML I've been speaking to a few ex-GNE drivers and held back on posting in here but what one of them said today has never made me feel so happy in a single choice. Basically what they're saying is that the money doesn't really matter - they're leaving because of constant abuse (a driver in Sunderland apparently was nearly assaulted yesterday over the cancellations - won't be long until one actually is), the constant service changes, and the vehicles themselves.Tbf, since Sept Changes Deptford have had barely any parked buses (which aren't due to go on school routes) I think i've seen a Single Prince Bishops, 2 berries, however every 20/20A I've seen have been rammed.
What I'm saying is GNE are in a death spiral and the question is - how do they get out of it? I won't be surprised if they just sell off a depot with a bunch of routes, staff and vehicles.
(08 Sep 2022, 6:18 pm)Unber43 Tbf, since Sept Changes Deptford have had barely any parked buses (which aren't due to go on school routes) I think i've seen a Single Prince Bishops, 2 berries, however every 20/20A I've seen have been rammed.
Gateshead have had a few more parked up.
(08 Sep 2022, 6:18 pm)Unber43 Tbf, since Sept Changes Deptford have had barely any parked buses (which aren't due to go on school routes) I think i've seen a Single Prince Bishops, 2 berries, however every 20/20A I've seen have been rammed.
Gateshead have had a few more parked up.
(08 Sep 2022, 8:01 pm)cbma06 With Deptford , since sept changes it would probably due to the fact buses have transferred to Chester depot for storage and buses transferred to Tyneside and also Hexham and other locations.
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(08 Sep 2022, 8:01 pm)cbma06 With Deptford , since sept changes it would probably due to the fact buses have transferred to Chester depot for storage and buses transferred to Tyneside and also Hexham and other locations.
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(08 Sep 2022, 8:04 pm)citaro5284 If the shifts (or part of shifts) were uncovered, would the buses still not be parked up at Park Lane?They're only parked up at Park Lane if they've got another driver which is meant to go on them after the missed services. If there are no drivers planned to go onto them for the rest of the day they normally return to the depot, if buses don't have a driver in the morning when the driver signs on he'll collect the bus or a mechanics will drop it off. I assume.
(08 Sep 2022, 8:04 pm)citaro5284 If the shifts (or part of shifts) were uncovered, would the buses still not be parked up at Park Lane?They're only parked up at Park Lane if they've got another driver which is meant to go on them after the missed services. If there are no drivers planned to go onto them for the rest of the day they normally return to the depot, if buses don't have a driver in the morning when the driver signs on he'll collect the bus or a mechanics will drop it off. I assume.
So I work in a risk and controls heavy environment and as much as I don’t wish to criticise (wellll) the lack of back up or getting things back online is…poor.
Although I doubt the go ahead group or at least it’s regional subsidiaries pay/attract anything but lower market rate level employees in most roles, it’s concerning there is no back up in place to support Customers or indeed a confirmation that customer data definitively wasn’t involved in the attack.
Turn up and hope…..
(08 Sep 2022, 9:51 pm)Ambassador So I work in a risk and controls heavy environment and as much as I don’t wish to criticise (wellll) the lack of back up or getting things back online is…poor.
Although I doubt the go ahead group or at least it’s regional subsidiaries pay/attract anything but lower market rate level employees in most roles, it’s concerning there is no back up in place to support Customers or indeed a confirmation that customer data definitively wasn’t involved in the attack.
Turn up and hope…..
(08 Sep 2022, 9:51 pm)Ambassador So I work in a risk and controls heavy environment and as much as I don’t wish to criticise (wellll) the lack of back up or getting things back online is…poor.
Although I doubt the go ahead group or at least it’s regional subsidiaries pay/attract anything but lower market rate level employees in most roles, it’s concerning there is no back up in place to support Customers or indeed a confirmation that customer data definitively wasn’t involved in the attack.
Turn up and hope…..
(09 Sep 2022, 5:12 pm)Unber43 Have GNE stopped updating their Short Notice Journey Cancellations as they've managed to update it for a press release to honour our late Queen?
(09 Sep 2022, 5:12 pm)Unber43 Have GNE stopped updating their Short Notice Journey Cancellations as they've managed to update it for a press release to honour our late Queen?
(09 Sep 2022, 7:55 pm)lxbical They can update the website but they don't have the list for cancelled services since they have limited access to the systems that have been affected by the cyber attack (this is what support told me)
(09 Sep 2022, 7:55 pm)lxbical They can update the website but they don't have the list for cancelled services since they have limited access to the systems that have been affected by the cyber attack (this is what support told me)
