Disruptions and driver shortages
Disruptions and driver shortages
(30 Oct 2022, 8:58 am)F114TML How far in advance are drivers told to terminate in Gateshead (I'm assuming this is due to driver shortage)? Maybe it was just luck, but I was on the 10/11 on Friday and about 15 minutes after I picked up the bus (so a good 3 hours or so before I was meant to be off); "36969 - on your last run, can you terminate in the City Centre and run light to the depot, please?"
Of course, I still got people wanting to go to Hendon on that last run, despite having "city centre" on the front in big letters but that's another discussion (Think I could put a destination in Shields up and no one would notice as long as the route number's correct).
(30 Oct 2022, 8:58 am)F114TML How far in advance are drivers told to terminate in Gateshead (I'm assuming this is due to driver shortage)? Maybe it was just luck, but I was on the 10/11 on Friday and about 15 minutes after I picked up the bus (so a good 3 hours or so before I was meant to be off); "36969 - on your last run, can you terminate in the City Centre and run light to the depot, please?"
Of course, I still got people wanting to go to Hendon on that last run, despite having "city centre" on the front in big letters but that's another discussion (Think I could put a destination in Shields up and no one would notice as long as the route number's correct).
Service 20 21 2 309 310 311 Q3 94 93 97 9 56 25 6 X71 78 X72 50 10 X10 currently suffering delays of up to 30 minutes due to traffic congestion on route, please leave extra time for your journey.
Another all the buses are crap, right now, tweet. Need to take a deep breath before reading out loud
Service 20 21 2 309 310 311 Q3 94 93 97 9 56 25 6 X71 78 X72 50 10 X10 currently suffering delays of up to 30 minutes due to traffic congestion on route, please leave extra time for your journey.
(02 Nov 2022, 8:01 pm)BusLoverMum Another all the buses are crap, right now, tweet. Need to take a deep breath before reading out loudBut tbf to them they don't have enough space to put
Don't get me started with "on route" https://www.merriam-webster.com/words-at...r-on-route
(02 Nov 2022, 8:01 pm)BusLoverMum Another all the buses are crap, right now, tweet. Need to take a deep breath before reading out loudBut tbf to them they don't have enough space to put
Don't get me started with "on route" https://www.merriam-webster.com/words-at...r-on-route
The traffic has been absolutely horrendous the past few days and I don't know why.
The X7 / X8 / X9 (Arriva) are an absolute mess since the changes, they're nearly as bad as the 363/364/X25/X26 days. Some absolutely horrendous delays and cancellations because of lack of buses with a few (again) 40+ minutes late.
No doubt they'll blame the road works at Sandy Lane but they knew they were there and they're there to next spring so it's a crap excuse.
(02 Nov 2022, 9:56 pm)Storx The traffic has been absolutely horrendous the past few days and I don't know why.It seems to be horrendous all over for everyone and thats even worse on top of all the other delays.
The X7 / X8 / X9 (Arriva) are an absolute mess since the changes, they're nearly as bad as the 363/364/X25/X26 days. Some absolutely horrendous delays and cancellations because of lack of buses with a few (again) 40+ minutes late.
No doubt they'll blame the road works at Sandy Lane but they knew they were there and they're there to next spring so it's a crap excuse.
(02 Nov 2022, 9:56 pm)Storx The traffic has been absolutely horrendous the past few days and I don't know why.It seems to be horrendous all over for everyone and thats even worse on top of all the other delays.
The X7 / X8 / X9 (Arriva) are an absolute mess since the changes, they're nearly as bad as the 363/364/X25/X26 days. Some absolutely horrendous delays and cancellations because of lack of buses with a few (again) 40+ minutes late.
No doubt they'll blame the road works at Sandy Lane but they knew they were there and they're there to next spring so it's a crap excuse.
(02 Nov 2022, 9:59 pm)Unber43 It seems to be horrendous all over for everyone and thats even worse on top of all the other delays.
I noticed the MP for Easington has complained about the reliability of the 65, I mean credit to GNE they have been bringing replacement vehicles when they're 15-20 mins late.
However this morning both the 7:15 (broke down Dalton Park) 7:20 (broke down a Belmont) in a row thats just bad luck.
(02 Nov 2022, 9:59 pm)Unber43 It seems to be horrendous all over for everyone and thats even worse on top of all the other delays.
I noticed the MP for Easington has complained about the reliability of the 65, I mean credit to GNE they have been bringing replacement vehicles when they're 15-20 mins late.
However this morning both the 7:15 (broke down Dalton Park) 7:20 (broke down a Belmont) in a row thats just bad luck.
(29 Oct 2022, 4:45 pm)Andreos1 Engagement with customers on social media seems to have gone from poor/abysmal to literally non-existent.
Not sure what the logic is there. But I can't see it doing them any favours.
Saying that, I'm sure am industry back patting award will still somehow come their way.
(29 Oct 2022, 4:45 pm)Andreos1 Engagement with customers on social media seems to have gone from poor/abysmal to literally non-existent.
Not sure what the logic is there. But I can't see it doing them any favours.
Saying that, I'm sure am industry back patting award will still somehow come their way.
(03 Nov 2022, 10:17 am)MurdnunoC You'll be no doubt pleased to learn that GNE didn't win anything at the Route One awards last night.
Perhaps even the Route One Awards and Nominations Committee are tiring of the back-patting, ego-masturbatory, state of the bus industry.
(03 Nov 2022, 10:17 am)MurdnunoC You'll be no doubt pleased to learn that GNE didn't win anything at the Route One awards last night.
Perhaps even the Route One Awards and Nominations Committee are tiring of the back-patting, ego-masturbatory, state of the bus industry.
(03 Nov 2022, 11:40 am)Andreos1 I'd hope so. But it looks like all the back-patting and ego-masturbatory action is all going on at the Euro Bus Expo.
https://twitter.com/creatingdesire/statu...-PNXiAmPPA&s=19
In more ways than one! :vomit:
(03 Nov 2022, 11:40 am)Andreos1 I'd hope so. But it looks like all the back-patting and ego-masturbatory action is all going on at the Euro Bus Expo.
https://twitter.com/creatingdesire/statu...-PNXiAmPPA&s=19
In more ways than one! :vomit:
(03 Nov 2022, 8:32 pm)mb134 I see he's continuing to include ridiculously pale headrests in these "desirable" interiors. I can't actually remember the last time I got on a GNE bus with the cream headrests when they looked even somewhat clean - I'm not saying that black headrests would necessarily be any cleaner, but at least they don't look scruffy immediately.
Maybe the sort of fluids "The Ten Percent Club" would get onto the seats wouldn't actually stain a pale covering but would contrast quite a bit with black. All starts to make sense...
(03 Nov 2022, 8:32 pm)mb134 I see he's continuing to include ridiculously pale headrests in these "desirable" interiors. I can't actually remember the last time I got on a GNE bus with the cream headrests when they looked even somewhat clean - I'm not saying that black headrests would necessarily be any cleaner, but at least they don't look scruffy immediately.
Maybe the sort of fluids "The Ten Percent Club" would get onto the seats wouldn't actually stain a pale covering but would contrast quite a bit with black. All starts to make sense...
(03 Nov 2022, 8:32 pm)mb134 I see he's continuing to include ridiculously pale headrests in these "desirable" interiors. I can't actually remember the last time I got on a GNE bus with the cream headrests when they looked even somewhat clean - I'm not saying that black headrests would necessarily be any cleaner, but at least they don't look scruffy immediately.
Maybe the sort of fluids "The Ten Percent Club" would get onto the seats wouldn't actually stain a pale covering but would contrast quite a bit with black. All starts to make sense...
(03 Nov 2022, 8:32 pm)mb134 I see he's continuing to include ridiculously pale headrests in these "desirable" interiors. I can't actually remember the last time I got on a GNE bus with the cream headrests when they looked even somewhat clean - I'm not saying that black headrests would necessarily be any cleaner, but at least they don't look scruffy immediately.
Maybe the sort of fluids "The Ten Percent Club" would get onto the seats wouldn't actually stain a pale covering but would contrast quite a bit with black. All starts to make sense...
Cleanliness seems to be a massive issue, literally every bus I get on is filthy inside, sweets all over the floor. I mean I got on a bus and there was half a waffle on the floor.
I got on a 10B which had just been replaced a riverside and there was split coffee all over the upper deck
They just never seem to be cleaned nightly, if they are they're not getting done well enough.
(03 Nov 2022, 10:43 pm)Jimmi 6334/5 headrests always seemed to look dirty whenever I used to end up with them on the X21. That said the Sapphire blue e-leather is quite pale and they tend to look reasonably clean (apart from the stitched in Sapphire logos).
Cleanliness often tends to be lacking at GNE, I had one of the Peterlee Purples on the X6 the other week and I had to try and not touch/lean on any surface for fears of my clothing being ruined. The Cove panels always seem to be dirty as well somehow.
(03 Nov 2022, 10:43 pm)Jimmi 6334/5 headrests always seemed to look dirty whenever I used to end up with them on the X21. That said the Sapphire blue e-leather is quite pale and they tend to look reasonably clean (apart from the stitched in Sapphire logos).
Cleanliness often tends to be lacking at GNE, I had one of the Peterlee Purples on the X6 the other week and I had to try and not touch/lean on any surface for fears of my clothing being ruined. The Cove panels always seem to be dirty as well somehow.
Seems to be major issues with reliability on the 39A.
Also another thing, when buses are more late than there actual frequency regularly happen with the X1, the service should go NIS, however say if the route is 15 mins late leaving Peterlee, let it run in service to say Houghton, then run NIS for the rest of the route.
Imo this would be a great way to try and keep services on time which are a high frequency.
I think this would be great on the 21/X1/56/58/27/20 (when/if it returns to only the 20)/60/ 39/39A/39B (after Ryhope heading towards Pennywell)
I know it's not bus related but there's been a lot of discussion about useless customer service and I just seen this (and it's quite common) from Nexus:
The lift at Northumberland Park is currently out of service. Customers requiring step free access are advised to use Shiremoor.
Very helpful for someone who can't walk and need to use a lift. Not sure what help it is being dropped off a mile in the wrong place, surely there should be some form of taxi... Just interesting it's not just the buses, not to mention there's cancelled runs again due to lack of drivers.
(05 Nov 2022, 8:42 am)Jack Gill I don't know if I've just gotten lucky, but I have not had as much disruption with GNE cancellation wise this week.Theres some Washington today, but yesterday or Thursday there wasn't a single one listed, they are all for Riverside.
18 services on the 43 and 44 from Newcastle have been cancelled today. Not quite as bad as Wednesday when 27 journeys leaving Haymarket on the 43/44/45 services were cancelled on the day. Considering they're already on an emergency timetable, the service really is thin in the Wideopen/Dinnington area at the moment.