(08 May 2023, 8:35 am)Adrian wrote Just throwing it out there, but in the age of technology and vehicle tracking, should a customer need to complain and provide details of huge gaps in service/missing buses? Wouldn't this be a case of telling the operator what they already know?
I'd like to think operators use the information proactively to improve service, rather than waiting for someone to point it out to them.
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(08 May 2023, 4:55 am)pbjd wrote Believe that’s just 6359 having tracking issues rather than gaps in service.I think 6359 was having tracking issues last week as well, I'm sure it was tracking on the q3 and the X21 at the same time, then completely disappearing for a bit
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(08 May 2023, 10:30 am)Ianthegoon wrote Call me cynical, but these days I'd be more concerned that some companies would take a lack of complaints to mean that they'd got away with providing a shoddy service .....
(10 May 2023, 6:55 pm)Unber43 wrote It seems the X39 which comes of the Q3, the 8:25 is always late getting into the Cobalt for after 9am.
That needs to be changed.
(23 May 2023, 5:21 pm)nova347 wrote Today GNE 65 left at 7:20, there was not another one leaving Seaham till 10:13. three hours without a bus service. I'm sorry but that is an absolute fucken disgrace. One of my friends almost missed their exam for 11, luckily they managed to get a lift but it's not the point.It was actually 10:43
(19 May 2023, 9:53 pm)Ambassador wrote Yeah the X39 changes are causing no end of headaches staffing wise. The removal of the 4.30ish service and its replacement with a barely used 6pm run means everyone wants to leave the office by 4pm to catch the first X39.The 309 isn't that much longer than what it was pre March other than serving High Farm.
The extended journey times on the 309/7 are equally painful. Better service for residents but worse for commuters into Cobalt…hand gives and takes away
(12 Jun 2023, 9:32 pm)F114TML wrote Stagecoach Sunderland seem to be getting desparately short again. 48 minute gap on the 16 at one point today, although in fairness that includes a bus that was turned due to lateness.
(13 Jun 2023, 8:06 am)Unber43 wrote See really buses should run late if there isn't one behind or one in front, or the one behind is like (say 15 mins service, 10-15 mins late)But then what happens when the driver runs out of hours? They just pull over half way along the route and get off?
(13 Jun 2023, 8:10 am)streetdeckfan wrote But then what happens when the driver runs out of hours? They just pull over half way along the route and get off?
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(22 Jun 2023, 8:39 pm)Ambassador wrote Just the 49 cancellations for GNE tomorrow and I’m not referring to the number 49 service
(22 Jun 2023, 9:45 pm)Unber43 wrote awful lot of cancellations are for the last/later services, not a good thing.
I assume lates are the least liked by drivers?
(23 Jun 2023, 9:34 am)Rob44 wrote I know someone with say " different depots" but if they are cancelling 49 services how are they going to run all these new ones in N tyneside?
would you like to drive a bunch of pissed up knobs around on an evening? I find it bad enough when i pick the Mrs and her mates up after they've had night on the town!
(23 Jun 2023, 11:45 am)Thomas12 wrote To be fair all of the cancelled services are from Riverside so it’s clearly a localised problem.
I’m pretty sure some drivers from Percy Main are on loan there too - so if Percy main are operating the next services, they should be fine.
(23 Jun 2023, 11:45 am)Thomas12 wrote To be fair all of the cancelled services are from Riverside so it’s clearly a localised problem.
I’m pretty sure some drivers from Percy Main are on loan there too - so if Percy main are operating the next services, they should be fine.
(23 Jun 2023, 1:58 pm)Rob44 wrote I knew that someone would say that, which is a reason why I mention depot. But i doubt ALDI would open up a store in bensham if the shop in Wrekenton was having to close at 4pm due to staff shortages on a regular basis?
(23 Jun 2023, 1:58 pm)Rob44 wrote I knew that someone would say that, which is a reason why I mention depot. But i doubt ALDI would open up a store in bensham if the shop in Wrekenton was having to close at 4pm due to staff shortages on a regular basis?