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Arriva North East: Latest News & Discussion - August 2014

Arriva North East: Latest News & Discussion - August 2014

 
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25 Aug 2014, 4:23 pm
(25 Aug 2014, 1:39 pm)DaveyBowyer I've come to a conclusion about the 308 and GNE's 21 after seeing three (2 x 308's and 1x 21) running late. Basically, as well as commuter buses, they're also in a sense tourist and one off buses where many people use them more than other routes for social and pleasure purposes rather than mostly domestic purposes particularly off peak and even more so on weekends and bank holidays. This in turn means that passenger numbers are higher and more cash fares have to be processed and to make it worse not to the fault of the customer not knowing the fares, drivers also have to spend time giving change. Here's what I suggest:

- No return fares and instead, replaced by clearly publicised and easy to understand fare zone stages a bit like the Metro with the option to purchase single or
day savers for either route according to how many zones are required.

- Exact fare only for Network One day tickets, Coorporate wide day tickets (tripple on Arriva and Buzzfare on GNE), Get Around (Go North East), Teen Card (Arriva), Nexus CAT and the single and daysaver options.

What are you going to achieve from the first point? Customers don't know the fares because operators don't publish them. Both ANE and GNE have their own fare zone based products, and the Angel saver in GNE's case. Why complicate matters by bringing out yet another day saver?

On your second point. How many people are going to have exact fare for a £6.90 day rover or £9.50 explorer? I'd say it's perfectly acceptable to expect the operator to provide you change out of £10 for either ticket, as it's more than 60% of both fares. Same with CAT tickets. Most people wanting a 90p ticket are going to pay with a £1 coin.. Why should the customers be punished if the timetables aren't fit for demand?

I think perhaps you're basing your opinion here on a bank holiday solely. On Sunday, I know from experience that the 21s tend to run without issue. Monday-Friday they do suffer, but it's not because it's a 'tourist one off bus'. Very few people probably get off/on at the Angel of the North from what I see?? It tends to be the Low Fell section of the route, which has been a nightmare for at least the last 20 years!

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Adrian
25 Aug 2014, 4:23 pm #461

(25 Aug 2014, 1:39 pm)DaveyBowyer I've come to a conclusion about the 308 and GNE's 21 after seeing three (2 x 308's and 1x 21) running late. Basically, as well as commuter buses, they're also in a sense tourist and one off buses where many people use them more than other routes for social and pleasure purposes rather than mostly domestic purposes particularly off peak and even more so on weekends and bank holidays. This in turn means that passenger numbers are higher and more cash fares have to be processed and to make it worse not to the fault of the customer not knowing the fares, drivers also have to spend time giving change. Here's what I suggest:

- No return fares and instead, replaced by clearly publicised and easy to understand fare zone stages a bit like the Metro with the option to purchase single or
day savers for either route according to how many zones are required.

- Exact fare only for Network One day tickets, Coorporate wide day tickets (tripple on Arriva and Buzzfare on GNE), Get Around (Go North East), Teen Card (Arriva), Nexus CAT and the single and daysaver options.

What are you going to achieve from the first point? Customers don't know the fares because operators don't publish them. Both ANE and GNE have their own fare zone based products, and the Angel saver in GNE's case. Why complicate matters by bringing out yet another day saver?

On your second point. How many people are going to have exact fare for a £6.90 day rover or £9.50 explorer? I'd say it's perfectly acceptable to expect the operator to provide you change out of £10 for either ticket, as it's more than 60% of both fares. Same with CAT tickets. Most people wanting a 90p ticket are going to pay with a £1 coin.. Why should the customers be punished if the timetables aren't fit for demand?

I think perhaps you're basing your opinion here on a bank holiday solely. On Sunday, I know from experience that the 21s tend to run without issue. Monday-Friday they do suffer, but it's not because it's a 'tourist one off bus'. Very few people probably get off/on at the Angel of the North from what I see?? It tends to be the Low Fell section of the route, which has been a nightmare for at least the last 20 years!


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25 Aug 2014, 4:25 pm
(25 Aug 2014, 2:22 pm)mb134 Would it not be easier for operators to print their single fares on their websites, therefore passengers will have change as close to what is needed as they can do when they board?

It would certainly be easier for those who'd check the information, but the majority of people probably aren't going to. It works both ways though because if someone was counting a £6.90 fare out of change for a day rover, then it'd probably cause more of a delay! QCS state that they would display fares on bus stop timetables, which is quite an interesting approach, and one I'd like to see.

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Adrian
25 Aug 2014, 4:25 pm #462

(25 Aug 2014, 2:22 pm)mb134 Would it not be easier for operators to print their single fares on their websites, therefore passengers will have change as close to what is needed as they can do when they board?

It would certainly be easier for those who'd check the information, but the majority of people probably aren't going to. It works both ways though because if someone was counting a £6.90 fare out of change for a day rover, then it'd probably cause more of a delay! QCS state that they would display fares on bus stop timetables, which is quite an interesting approach, and one I'd like to see.


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4169
25 Aug 2014, 4:43 pm
(25 Aug 2014, 4:25 pm)aureolin It would certainly be easier for those who'd check the information, but the majority of people probably aren't going to. It works both ways though because if someone was counting a £6.90 fare out of change for a day rover, then it'd probably cause more of a delay! QCS state that they would display fares on bus stop timetables, which is quite an interesting approach, and one I'd like to see.
Yeah I guess, and the people who don't check the information will probably be those that complain about it!! Wink About QCS, as I know virtually nothing about it, what is it all about? Smile
mb134
25 Aug 2014, 4:43 pm #463

(25 Aug 2014, 4:25 pm)aureolin It would certainly be easier for those who'd check the information, but the majority of people probably aren't going to. It works both ways though because if someone was counting a £6.90 fare out of change for a day rover, then it'd probably cause more of a delay! QCS state that they would display fares on bus stop timetables, which is quite an interesting approach, and one I'd like to see.
Yeah I guess, and the people who don't check the information will probably be those that complain about it!! Wink About QCS, as I know virtually nothing about it, what is it all about? Smile

Dan
Site Administrator
18133
25 Aug 2014, 4:48 pm
(25 Aug 2014, 4:43 pm)mb134 Yeah I guess, and the people who don't check the information will probably be those that complain about it!! Wink About QCS, as I know virtually nothing about it, what is it all about? Smile

Bed time read for you... 900 and odd posts?
http://northeastbuses.co.uk/forum/showthread.php?tid=7

Wink
Dan
25 Aug 2014, 4:48 pm #464

(25 Aug 2014, 4:43 pm)mb134 Yeah I guess, and the people who don't check the information will probably be those that complain about it!! Wink About QCS, as I know virtually nothing about it, what is it all about? Smile

Bed time read for you... 900 and odd posts?
http://northeastbuses.co.uk/forum/showthread.php?tid=7

Wink

4169
25 Aug 2014, 4:49 pm
(25 Aug 2014, 4:48 pm)Dan Bed time read for you... 900 and odd posts?
http://northeastbuses.co.uk/forum/showthread.php?tid=7

Wink
Jesus, thank you Big Grin
mb134
25 Aug 2014, 4:49 pm #465

(25 Aug 2014, 4:48 pm)Dan Bed time read for you... 900 and odd posts?
http://northeastbuses.co.uk/forum/showthread.php?tid=7

Wink
Jesus, thank you Big Grin

25 Aug 2014, 4:56 pm
(25 Aug 2014, 4:48 pm)Dan Bed time read for you... 900 and odd posts?
http://northeastbuses.co.uk/forum/showthread.php?tid=7

Wink

What'd he do to deserve that?! Big Grin

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Adrian
25 Aug 2014, 4:56 pm #466

(25 Aug 2014, 4:48 pm)Dan Bed time read for you... 900 and odd posts?
http://northeastbuses.co.uk/forum/showthread.php?tid=7

Wink

What'd he do to deserve that?! Big Grin


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26 Aug 2014, 7:14 am
4508 in an accident in M'bro centre on Saturday. Front end damage. Appears to have gone into the back of Stagecoach 22202. (Yes 22202 again!)
Roland Pratt
26 Aug 2014, 7:14 am #467

4508 in an accident in M'bro centre on Saturday. Front end damage. Appears to have gone into the back of Stagecoach 22202. (Yes 22202 again!)

6857
26 Aug 2014, 11:55 am
Anyone planning to head to Whitby for 211 is out of time - it was replaced by 1103 at half 11 and taken to Redcar depot to be prepared to head back to Yorkshire.
Kuyoyo
26 Aug 2014, 11:55 am #468

Anyone planning to head to Whitby for 211 is out of time - it was replaced by 1103 at half 11 and taken to Redcar depot to be prepared to head back to Yorkshire.

6857
26 Aug 2014, 12:47 pm
(26 Aug 2014, 11:55 am)Kuyoyo Anyone planning to head to Whitby for 211 is out of time - it was replaced by 1103 at half 11 and taken to Redcar depot to be prepared to head back to Yorkshire.

But it's now on 22/64/64a - it's working the 1345 64 from Middlesbrough.
Kuyoyo
26 Aug 2014, 12:47 pm #469

(26 Aug 2014, 11:55 am)Kuyoyo Anyone planning to head to Whitby for 211 is out of time - it was replaced by 1103 at half 11 and taken to Redcar depot to be prepared to head back to Yorkshire.

But it's now on 22/64/64a - it's working the 1345 64 from Middlesbrough.

4169
26 Aug 2014, 2:07 pm
7482 was on the X20 earlier, thought only 7483 was still in service?
mb134
26 Aug 2014, 2:07 pm #470

7482 was on the X20 earlier, thought only 7483 was still in service?

Dan
Site Administrator
18133
26 Aug 2014, 2:16 pm
(26 Aug 2014, 2:07 pm)mb134 7482 was on the X20 earlier, thought only 7483 was still in service?
It'll be on temporary retention in the fleet to assist Ashington whilst they have three vehicles on loan to Blyth to cover for MAX refurbishments.
Dan
26 Aug 2014, 2:16 pm #471

(26 Aug 2014, 2:07 pm)mb134 7482 was on the X20 earlier, thought only 7483 was still in service?
It'll be on temporary retention in the fleet to assist Ashington whilst they have three vehicles on loan to Blyth to cover for MAX refurbishments.

4169
26 Aug 2014, 6:40 pm
(26 Aug 2014, 2:16 pm)Dan It'll be on temporary retention in the fleet to assist Ashington whilst they have three vehicles on loan to Blyth to cover for MAX refurbishments.
Ah ok Smile was just a bit surprised when that came round the corner as numerous things had led me to believe it wouldn't return to service Smile ,such as this one:
https://www.flickr.com/photos/58727891@N...bf7-cD9Mzo
mb134
26 Aug 2014, 6:40 pm #472

(26 Aug 2014, 2:16 pm)Dan It'll be on temporary retention in the fleet to assist Ashington whilst they have three vehicles on loan to Blyth to cover for MAX refurbishments.
Ah ok Smile was just a bit surprised when that came round the corner as numerous things had led me to believe it wouldn't return to service Smile ,such as this one:
https://www.flickr.com/photos/58727891@N...bf7-cD9Mzo

4169
26 Aug 2014, 6:59 pm
Are Arriva storing buses for disposal at Thorntons? Just when passing there today I could see 2 olympians, I presume 7361 and 7367 and I could just see a couple of single deckers as well in the original livery
(Didn't know whether to put this here or in the Thorntons thread, so move it if you want Smile )
mb134
26 Aug 2014, 6:59 pm #473

Are Arriva storing buses for disposal at Thorntons? Just when passing there today I could see 2 olympians, I presume 7361 and 7367 and I could just see a couple of single deckers as well in the original livery
(Didn't know whether to put this here or in the Thorntons thread, so move it if you want Smile )

5325
26 Aug 2014, 9:12 pm
New E400 NK64FEM and at least one other have arrived today, in Max livery for service X18

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Service Manager, Coatham Connect

tyresmoke
26 Aug 2014, 9:12 pm #474

New E400 NK64FEM and at least one other have arrived today, in Max livery for service X18


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Service Manager, Coatham Connect

4169
26 Aug 2014, 9:19 pm
(26 Aug 2014, 9:12 pm)tyresmoke New E400 NK64FEM and at least one other have arrived today, in Max livery for service X18
Will these go straight into service or will they wait until the rest arrive?
mb134
26 Aug 2014, 9:19 pm #475

(26 Aug 2014, 9:12 pm)tyresmoke New E400 NK64FEM and at least one other have arrived today, in Max livery for service X18
Will these go straight into service or will they wait until the rest arrive?

5325
26 Aug 2014, 9:58 pm
(26 Aug 2014, 9:19 pm)mb134 Will these go straight into service or will they wait until the rest arrive?

There's only 5 so I would expect the rest will arrive by the end of the week. Either way I'm told they're going straight out.

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Service Manager, Coatham Connect

tyresmoke
26 Aug 2014, 9:58 pm #476

(26 Aug 2014, 9:19 pm)mb134 Will these go straight into service or will they wait until the rest arrive?

There's only 5 so I would expect the rest will arrive by the end of the week. Either way I'm told they're going straight out.


Forum Moderator   | Let us know if you have any issues

Service Manager, Coatham Connect

4169
26 Aug 2014, 10:00 pm
(26 Aug 2014, 9:58 pm)tyresmoke There's only 5 so I would expect the rest will arrive by the end of the week. Either way I'm told they're going straight out.
Good good Smile
mb134
26 Aug 2014, 10:00 pm #477

(26 Aug 2014, 9:58 pm)tyresmoke There's only 5 so I would expect the rest will arrive by the end of the week. Either way I'm told they're going straight out.
Good good Smile

961
26 Aug 2014, 11:33 pm
64 registrations not road-legal until Monday.
G-CPTN
26 Aug 2014, 11:33 pm #478

64 registrations not road-legal until Monday.

4169
27 Aug 2014, 9:16 am
(26 Aug 2014, 11:33 pm)G-CPTN 64 registrations not road-legal until Monday.
Ah forgot about that, hopefully come Monday morning all X18 passengers will be happy bunnies then Wink
mb134
27 Aug 2014, 9:16 am #479

(26 Aug 2014, 11:33 pm)G-CPTN 64 registrations not road-legal until Monday.
Ah forgot about that, hopefully come Monday morning all X18 passengers will be happy bunnies then Wink

137
27 Aug 2014, 9:45 am
Which Monday is that then(hopping its this Monday comin
Philly rf
27 Aug 2014, 9:45 am #480

Which Monday is that then(hopping its this Monday comin

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