(24 Oct 2022, 1:57 pm)streetdeckfan wrote Shame they don't give passengers any information on the new operator, or even a link to where you can find out!

(24 Oct 2022, 1:57 pm)streetdeckfan wrote Shame they don't give passengers any information on the new operator, or even a link to where you can find out!

(24 Oct 2022, 2:06 pm)Andreos1 wrote Agree. After all, passengers are the main reason the buses are running aren't they?
Potentially feeding in to GNE routes or even starting their journey with a GNE route.

The timetable for the 93/94 and the mention of other services at peak times could have been the start of something different.
Clearly not.

(24 Oct 2022, 2:27 pm)streetdeckfan wrote Maybe I'm just imagining it, but didn't GNE include other operators' services in some of their guides?

(24 Oct 2022, 3:17 pm)Andreos1 wrote 93/94.
Not sure what else (if any). But it shows it can be done.

(24 Oct 2022, 4:16 pm)Adrian wrote Why didn't Gateshead Central put anything on their website to say that Go North East are now operating the Washington locals, when they chucked their contracts in a year or so ago? Or put any timetables on their website, for that matter.

Of course it can be done, and it's another example of not doing what is best for the customer, but it seems that we judge some by higher standards than others.

(24 Oct 2022, 6:24 pm)Andreos1 wrote I don't think there any excuses for GCT.
However, there are none for GNE either. Either before they chucked in the Washington locals or at any point since.

But if we are going to compare the two on standards, then I think it goes without saying GNE perceive themselves to be better than GCT.
Whether that be on the balance sheet stakes, the size of the fleet or whatever else. 

In which case, they need to raise the standard beyond hiring in those external timetable designers or website developers and look at how the passenger would benefit from this sort of information.
Maybe others will follow.

It's that race to the bottom mentality we keep hearing about again.
It's the 'why should we do it' mentality rearing it's head again.

Won't somebody please think of the passengers?

(24 Oct 2022, 6:33 pm)Storx wrote imo it would be much better if there was a website where you can just view timetables for all the operators without having to go through multiple sites and also where you can get merged timetables for duplicate routes.

Basic things which are just missing.

I know there's Traveline but it just isn't good at all.

Would solve the problems for stuff like this.

(24 Oct 2022, 7:44 pm)Dan wrote This is proposed by Transport North East under the EP/BSIP plans.

Of course the issue is that it’s another website for customers to know about - do they go to an operators’ own website, do they go to the local authority’s website, or do they go to the Transport North East website?


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(25 Oct 2022, 11:25 am)Unber43 wrote also with the temp frequency reductions, lets face it most won't be temp, so why not just have changed them on July 24th. Instead of Early Sept.

I guarantee that most of the frequencys won't be reversed. The only two I can see is the X20 & 57 moving from every 15 to every 20 mins

(25 Oct 2022, 12:26 pm)cbma06 wrote Can’t see the x20 full service coming back, service 20/20A does the job and only need is putting deckers on them for any capacity issues arises and there don’t need to be brand new buses.


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(25 Oct 2022, 12:36 pm)nova347 wrote I thought Dan hinted at the X20 coming back with the October Service Changes.

(25 Oct 2022, 11:25 am)Unber43 wrote also with the temp frequency reductions, lets face it most won't be temp, so why not just have changed them on July 24th. Instead of Early Sept.

I guarantee that most of the frequencys won't be reversed. The only two I can see is the X20 & 57 moving from every 15 to every 20 mins

(25 Oct 2022, 11:25 am)Unber43 wrote also with the temp frequency reductions, lets face it most won't be temp, so why not just have changed them on July 24th. Instead of Early Sept.

I guarantee that most of the frequencys won't be reversed. The only two I can see is the X20 & 57 moving from every 15 to every 20 mins

(29 Oct 2022, 10:19 am)Michael wrote What will happen to the buses on the Durham Cathedral services, will GNE keep them or do they move to Gateshead Central Taxis?

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The X20 was never every 15 minutes, it was always half hourly.

(29 Oct 2022, 12:24 pm)Unber43 wrote I said & 57 going to every 20 mins instead of every 15

(29 Oct 2022, 12:40 pm)cbma06 wrote It’s the way you worded it when you typed it out, it looked like you were mentioning the x20 and 57 of going to every 20 minutes instead of every 15 minutes, should of popped in a comma after the x20  As you were only mentioning the 57 going to every etc…

[emoji106]


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(29 Oct 2022, 12:52 pm)Unber43 wrote Yeah sorry.

(24 Oct 2022, 6:33 pm)Storx wrote imo it would be much better if there was a website where you can just view timetables for all the operators without having to go through multiple sites and also where you can get merged timetables for duplicate routes.

Basic things which are just missing.

I know there's Traveline but it just isn't good at all.

Would solve the problems for stuff like this.

(30 Oct 2022, 11:08 am)RMF1254 wrote For services in Tyne & Wear and Northumberland, including cross boundary services, I always use the Nexus timetable site. I believe DCC also has a timetable site which I have used in the past. What is missing is a region wide map where you can locate the services.

(30 Oct 2022, 12:04 pm)cbma06 wrote There’s really no where you can view County Durham bus timetables as pdfs , except for journeys running into Tyne and Wear by Nexus site, but Weardale has timetables on there website , Arriva still do pdfs, DCC used to have a full list of pdfs for all bus services in Durham County, but since covid started the bus section on the site has practically been abandoned, DCC was re contacted and there said that since there installed new software there’s been technical issues and hopefully the pdfs will be back in a few weeks, but this was a few months ago now, and at the moment DCC has the stupid crappy timetable system as what GNE have on there website.


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(30 Oct 2022, 12:33 pm)Jimmi wrote The system/provider DCC now use for its timetables is absolutely woeful, now have to pick a certain time you wish to travel and have to click left or right if you want an earlier/later departure for each run. Worse still with the changes taking place this weekend there's lots of misinformation on it, showing timetables for Scarlet Band that they won on tender before they decided to close and some services they have just guessed the times such as the 108/109 and as such are showing incorrect times.

Worse still DCC haven't put out anything resembling a list of changes that are taking place this weekend which is not ideal when the likes of the 84/85/95/96 are changed considerably to the times they've previously been running to, one of the pages on the main DCC site still listing changes from August some of which were frequency reductions on Arriva services which are now being reversed on weekdays at least in most places.

Granted some of the companies could've maybe done a bit more to indicate services they're running, not heard a peep out of Hodgsons to indicate what they're running in County Durham from tomorrow, only thing noted is them taking on the 16 in Darlington although it doesn't help that the fallout left by Scarlet Band has meant everything has had to be picked up, planned, sourced etc very quickly which is far from ideal.

(30 Oct 2022, 12:55 pm)cbma06 wrote Just wished GNE did the pdfs with the digital crappy timetables , even if the pdfs were just in black and white online only and not all glossed up in different colours of the rainbow and a tourist information leaflet.


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(30 Oct 2022, 1:17 pm)Unber43 wrote Just upload the leaflet PDFs, it cant be hard.

(30 Oct 2022, 1:17 pm)Unber43 wrote Just upload the leaflet PDFs, it cant be hard.

(30 Oct 2022, 1:24 pm)Dan wrote Go North East hasn't produced any paper timetable leaflets since September when Martijn left.