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Arriva Darlington Constant Dropped Mileage

Arriva Darlington Constant Dropped Mileage

 
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mb134



4,145
06 Oct 2020, 4:03 pm #1
For yet another day, Darlington depot are dropping a number of runs this evening. As of 16:55, the ANE Twitter feed reports the following as not running:

7: 17:28 to Darlington
8: 17:52 to Darlington
8A: 17:05 to Ferryhill
8A: 17:28 to Spennymoor
12: 16:52 to Teesside Airport
12: 17:49 to Hurworth
X21: 17:35 to Peterlee
X21: 19:08 to Darlington
X26: 16:51 to Darlington
X26: 17:55 to Marne Barracks
X27: 16:31 to Darlington
X27: 17:35 to Hipswell
X66: 19:25 to Middlesbrough
X66: 20:25 to Darlington
X66: 21:25 to Middlesbrough
X66: 22:25 to Darlington

As well as "gaps in services 2, 4, 9, 10, 13A and 13B". 

I've not noticed anything similar from any other bus depot in the NE (across ANE, GNE and SNE). 

How the depot management at Darlington still have jobs is beyond me, given their blatant disregard for driver safety. (https://www.thenorthernecho.co.uk/news/1...arlington/).
mb134
06 Oct 2020, 4:03 pm #1

For yet another day, Darlington depot are dropping a number of runs this evening. As of 16:55, the ANE Twitter feed reports the following as not running:

7: 17:28 to Darlington
8: 17:52 to Darlington
8A: 17:05 to Ferryhill
8A: 17:28 to Spennymoor
12: 16:52 to Teesside Airport
12: 17:49 to Hurworth
X21: 17:35 to Peterlee
X21: 19:08 to Darlington
X26: 16:51 to Darlington
X26: 17:55 to Marne Barracks
X27: 16:31 to Darlington
X27: 17:35 to Hipswell
X66: 19:25 to Middlesbrough
X66: 20:25 to Darlington
X66: 21:25 to Middlesbrough
X66: 22:25 to Darlington

As well as "gaps in services 2, 4, 9, 10, 13A and 13B". 

I've not noticed anything similar from any other bus depot in the NE (across ANE, GNE and SNE). 

How the depot management at Darlington still have jobs is beyond me, given their blatant disregard for driver safety. (https://www.thenorthernecho.co.uk/news/1...arlington/).

Storx



4,570
06 Oct 2020, 5:05 pm #2
(06 Oct 2020, 4:03 pm)mb134 For yet another day, Darlington depot are dropping a number of runs this evening. As of 16:55, the ANE Twitter feed reports the following as not running:

7: 17:28 to Darlington
8: 17:52 to Darlington
8A: 17:05 to Ferryhill
8A: 17:28 to Spennymoor
12: 16:52 to Teesside Airport
12: 17:49 to Hurworth
X21: 17:35 to Peterlee
X21: 19:08 to Darlington
X26: 16:51 to Darlington
X26: 17:55 to Marne Barracks
X27: 16:31 to Darlington
X27: 17:35 to Hipswell
X66: 19:25 to Middlesbrough
X66: 20:25 to Darlington
X66: 21:25 to Middlesbrough
X66: 22:25 to Darlington

As well as "gaps in services 2, 4, 9, 10, 13A and 13B". 

I've not noticed anything similar from any other bus depot in the NE (across ANE, GNE and SNE). 

How the depot management at Darlington still have jobs is beyond me, given their blatant disregard for driver safety. (https://www.thenorthernecho.co.uk/news/1...arlington/).

Tbf it sounded like there was systems in place, it's more the drivers have decided to ignore it - there's not too much you can really do. I can't imagine any depot in the country the drivers all social distancing in the canteen or infact any industry, most places I've been in the staff don't social distance with each other and can you really blame them? Whoever has been the snitch I can't imagine being too popular within the depot as no-one in their right mind if they liked their collegues would attack them for socialising on their break.

Guessing the shortage will be because of drivers isolating though, I know you said bus but it seems the Metro has been having problems for weeks now but no doubt they've kept it internal unlike obviously what's happened at Darlington.

I'm surprised it hasn't happened earlier though so credit to all other depots at Stagecoach, GNE and Arriva excluding Darlington for not having an internal outbreak as once one driver caught it this was always going to happen (unless they covered it up and made staff at risk still come in anyway).
Storx
06 Oct 2020, 5:05 pm #2

(06 Oct 2020, 4:03 pm)mb134 For yet another day, Darlington depot are dropping a number of runs this evening. As of 16:55, the ANE Twitter feed reports the following as not running:

7: 17:28 to Darlington
8: 17:52 to Darlington
8A: 17:05 to Ferryhill
8A: 17:28 to Spennymoor
12: 16:52 to Teesside Airport
12: 17:49 to Hurworth
X21: 17:35 to Peterlee
X21: 19:08 to Darlington
X26: 16:51 to Darlington
X26: 17:55 to Marne Barracks
X27: 16:31 to Darlington
X27: 17:35 to Hipswell
X66: 19:25 to Middlesbrough
X66: 20:25 to Darlington
X66: 21:25 to Middlesbrough
X66: 22:25 to Darlington

As well as "gaps in services 2, 4, 9, 10, 13A and 13B". 

I've not noticed anything similar from any other bus depot in the NE (across ANE, GNE and SNE). 

How the depot management at Darlington still have jobs is beyond me, given their blatant disregard for driver safety. (https://www.thenorthernecho.co.uk/news/1...arlington/).

Tbf it sounded like there was systems in place, it's more the drivers have decided to ignore it - there's not too much you can really do. I can't imagine any depot in the country the drivers all social distancing in the canteen or infact any industry, most places I've been in the staff don't social distance with each other and can you really blame them? Whoever has been the snitch I can't imagine being too popular within the depot as no-one in their right mind if they liked their collegues would attack them for socialising on their break.

Guessing the shortage will be because of drivers isolating though, I know you said bus but it seems the Metro has been having problems for weeks now but no doubt they've kept it internal unlike obviously what's happened at Darlington.

I'm surprised it hasn't happened earlier though so credit to all other depots at Stagecoach, GNE and Arriva excluding Darlington for not having an internal outbreak as once one driver caught it this was always going to happen (unless they covered it up and made staff at risk still come in anyway).

RobinHood



637
06 Oct 2020, 5:16 pm #3
(06 Oct 2020, 4:03 pm)mb134 For yet another day, Darlington depot are dropping a number of runs this evening. As of 16:55, the ANE Twitter feed reports the following as not running:

7: 17:28 to Darlington
8: 17:52 to Darlington
8A: 17:05 to Ferryhill
8A: 17:28 to Spennymoor
12: 16:52 to Teesside Airport
12: 17:49 to Hurworth
X21: 17:35 to Peterlee
X21: 19:08 to Darlington
X26: 16:51 to Darlington
X26: 17:55 to Marne Barracks
X27: 16:31 to Darlington
X27: 17:35 to Hipswell
X66: 19:25 to Middlesbrough
X66: 20:25 to Darlington
X66: 21:25 to Middlesbrough
X66: 22:25 to Darlington

As well as "gaps in services 2, 4, 9, 10, 13A and 13B". 

I've not noticed anything similar from any other bus depot in the NE (across ANE, GNE and SNE). 

How the depot management at Darlington still have jobs is beyond me, given their blatant disregard for driver safety. (https://www.thenorthernecho.co.uk/news/1...arlington/).

Surely, if drivers are ill - how is that the local management fault? They can't stop it, irrespective of how many precautions they take. We're still seeing transmission of the virus in every school and workplace irrespective of the measures in place.

Appreciate that dropping mileage is not good for the passenger, but from what I understand - Arriva are refusing to move drivers from any other depot into Darlington whilst there are cases of COVID there to help. This is a responsible thing, but it does mean service delivery is affected.
RobinHood
06 Oct 2020, 5:16 pm #3

(06 Oct 2020, 4:03 pm)mb134 For yet another day, Darlington depot are dropping a number of runs this evening. As of 16:55, the ANE Twitter feed reports the following as not running:

7: 17:28 to Darlington
8: 17:52 to Darlington
8A: 17:05 to Ferryhill
8A: 17:28 to Spennymoor
12: 16:52 to Teesside Airport
12: 17:49 to Hurworth
X21: 17:35 to Peterlee
X21: 19:08 to Darlington
X26: 16:51 to Darlington
X26: 17:55 to Marne Barracks
X27: 16:31 to Darlington
X27: 17:35 to Hipswell
X66: 19:25 to Middlesbrough
X66: 20:25 to Darlington
X66: 21:25 to Middlesbrough
X66: 22:25 to Darlington

As well as "gaps in services 2, 4, 9, 10, 13A and 13B". 

I've not noticed anything similar from any other bus depot in the NE (across ANE, GNE and SNE). 

How the depot management at Darlington still have jobs is beyond me, given their blatant disregard for driver safety. (https://www.thenorthernecho.co.uk/news/1...arlington/).

Surely, if drivers are ill - how is that the local management fault? They can't stop it, irrespective of how many precautions they take. We're still seeing transmission of the virus in every school and workplace irrespective of the measures in place.

Appreciate that dropping mileage is not good for the passenger, but from what I understand - Arriva are refusing to move drivers from any other depot into Darlington whilst there are cases of COVID there to help. This is a responsible thing, but it does mean service delivery is affected.

mb134



4,145
06 Oct 2020, 6:22 pm #4
(06 Oct 2020, 5:05 pm)Storx Tbf it sounded like there was systems in place, it's more the drivers have decided to ignore it - there's not too much you can really do. I can't imagine any depot in the country the drivers all social distancing in the canteen or infact any industry, most places I've been in the staff don't social distance with each other and can you really blame them? Whoever has been the snitch I can't imagine being too popular within the depot as no-one in their right mind if they liked their collegues would attack them for socialising on their break.

(06 Oct 2020, 5:16 pm)RobinHood Surely, if drivers are ill - how is that the local management fault? They can't stop it, irrespective of how many precautions they take. We're still seeing transmission of the virus in every school and workplace irrespective of the measures in place.

- Canteen not being deep cleaned after first positive test, particularly as the drivers that tested positive were using it.

- Drivers not being informed of who needs to self isolate.

- No enforcement of social distancing/mask wearing.

- Buses not being cleaned.

I don't see why drivers would lie about any of this, particularly as it lays some blame onto the drivers. Drivers are at fault too of course, but ultimately management clearly haven't been enforcing key policies - putting the lives of their drivers at risk.

If I was in charge of a team of drivers, who all caught a disease due to my negligence then I'd expect consequences.
mb134
06 Oct 2020, 6:22 pm #4

(06 Oct 2020, 5:05 pm)Storx Tbf it sounded like there was systems in place, it's more the drivers have decided to ignore it - there's not too much you can really do. I can't imagine any depot in the country the drivers all social distancing in the canteen or infact any industry, most places I've been in the staff don't social distance with each other and can you really blame them? Whoever has been the snitch I can't imagine being too popular within the depot as no-one in their right mind if they liked their collegues would attack them for socialising on their break.

(06 Oct 2020, 5:16 pm)RobinHood Surely, if drivers are ill - how is that the local management fault? They can't stop it, irrespective of how many precautions they take. We're still seeing transmission of the virus in every school and workplace irrespective of the measures in place.

- Canteen not being deep cleaned after first positive test, particularly as the drivers that tested positive were using it.

- Drivers not being informed of who needs to self isolate.

- No enforcement of social distancing/mask wearing.

- Buses not being cleaned.

I don't see why drivers would lie about any of this, particularly as it lays some blame onto the drivers. Drivers are at fault too of course, but ultimately management clearly haven't been enforcing key policies - putting the lives of their drivers at risk.

If I was in charge of a team of drivers, who all caught a disease due to my negligence then I'd expect consequences.

Andreos1



14,208
06 Oct 2020, 6:34 pm #5
I noticed a similar tweet yesterday, mentioning something about disruption till 1930. I can't remember the exact wording, but it was put out early evening. 

Forgetting the rights and wrongs of what has gone on in the depot and any shortage of drivers - surely whatever staff are left, are needing to be allocated across the day.
Theres some significant gaps in service to some destinations and those gaps could seriously inconvenience customers. 
Managing and allocating the resource effectively is something they need to be doing, whilst working to overcome whatever is going on internally within the depot. 

If the resource isnt managed or allocated effectively, then the longer term implications on customer perception and bums on seats could be catastrophic. 

Passengers need a reliable service to get them home after work to see their families, relieve kids from childcare or in some cases, get to work. These gaps in service aren't giving them that option.

'Illegitimis non carborundum'
Andreos1
06 Oct 2020, 6:34 pm #5

I noticed a similar tweet yesterday, mentioning something about disruption till 1930. I can't remember the exact wording, but it was put out early evening. 

Forgetting the rights and wrongs of what has gone on in the depot and any shortage of drivers - surely whatever staff are left, are needing to be allocated across the day.
Theres some significant gaps in service to some destinations and those gaps could seriously inconvenience customers. 
Managing and allocating the resource effectively is something they need to be doing, whilst working to overcome whatever is going on internally within the depot. 

If the resource isnt managed or allocated effectively, then the longer term implications on customer perception and bums on seats could be catastrophic. 

Passengers need a reliable service to get them home after work to see their families, relieve kids from childcare or in some cases, get to work. These gaps in service aren't giving them that option.


'Illegitimis non carborundum'

tyresmoke



5,318
06 Oct 2020, 8:09 pm #6
Last I heard they were in double figures of shifts unable to be covered at Darlington so hardly surprising service delivery is being hit hard. I understand a block has been placed on loaning drivers from other depots too. They're trying to send whole boards to other depots but certain people don't seem keen on that either.

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Service Manager, Coatham Connect

tyresmoke
06 Oct 2020, 8:09 pm #6

Last I heard they were in double figures of shifts unable to be covered at Darlington so hardly surprising service delivery is being hit hard. I understand a block has been placed on loaning drivers from other depots too. They're trying to send whole boards to other depots but certain people don't seem keen on that either.


Forum Moderator   | Let us know if you have any issues

Service Manager, Coatham Connect

RobinHood



637
06 Oct 2020, 8:10 pm #7
(06 Oct 2020, 6:22 pm)mb134 - Canteen not being deep cleaned after first positive test, particularly as the drivers that tested positive were using it.

- Drivers not being informed of who needs to self isolate.

- No enforcement of social distancing/mask wearing.

- Buses not being cleaned.

I don't see why drivers would lie about any of this, particularly as it lays some blame onto the drivers. Drivers are at fault too of course, but ultimately management clearly haven't been enforcing key policies - putting the lives of their drivers at risk.

If I was in charge of a team of drivers, who all caught a disease due to my negligence then I'd expect consequences.
So, using that same logic, hospitals are seen as key transmission ground for the virus too, yet they are regularly cleaned? Does that mean that NHS staff are not doing their job properly? It's exactly the same principle and evidences that even deep cleaning is not effective.

Appreciate that a local manager bears responsibility, but unless there is a blatent failure, I don't see anyone being held individually accountable. Again, how can a local manager enforce every single rule all day on every single employee, 100% of the time? These are adults, they should be able to understand the requirements themselves and adhere to them.
RobinHood
06 Oct 2020, 8:10 pm #7

(06 Oct 2020, 6:22 pm)mb134 - Canteen not being deep cleaned after first positive test, particularly as the drivers that tested positive were using it.

- Drivers not being informed of who needs to self isolate.

- No enforcement of social distancing/mask wearing.

- Buses not being cleaned.

I don't see why drivers would lie about any of this, particularly as it lays some blame onto the drivers. Drivers are at fault too of course, but ultimately management clearly haven't been enforcing key policies - putting the lives of their drivers at risk.

If I was in charge of a team of drivers, who all caught a disease due to my negligence then I'd expect consequences.
So, using that same logic, hospitals are seen as key transmission ground for the virus too, yet they are regularly cleaned? Does that mean that NHS staff are not doing their job properly? It's exactly the same principle and evidences that even deep cleaning is not effective.

Appreciate that a local manager bears responsibility, but unless there is a blatent failure, I don't see anyone being held individually accountable. Again, how can a local manager enforce every single rule all day on every single employee, 100% of the time? These are adults, they should be able to understand the requirements themselves and adhere to them.

mb134



4,145
06 Oct 2020, 8:58 pm #8
(06 Oct 2020, 8:10 pm)RobinHood So, using that same logic, hospitals are seen as key transmission ground for the virus too, yet they are regularly cleaned? Does that mean that NHS staff are not doing their job properly? It's exactly the same principle and evidences that even deep cleaning is not effective.

Appreciate that a local manager bears responsibility, but unless there is a blatent failure, I don't see anyone being held individually accountable. Again, how can a local manager enforce every single rule all day on every single employee, 100% of the time? These are adults, they should be able to understand the requirements themselves and adhere to them.

Yes? Of course hospitals are regularly cleaned. Deep cleaning absolutely is effective - or at least it's far more effective than doing sod all. 

Clearly there has been a failure though. A further 3 trips have been cancelled since the earlier post, so I'm assuming that's at least another driver off. I appreciate that drivers get ill, and that they have to take responsibility, but I don't see how some of the things mentioned in that article are anything but management's fault? At the moment they should be ensuring that drivers are always in a safe environment - yet they haven't bothered enforcing cleaning the two areas where they spend 99% of their shift (the bus and break room)? 

Then the point you make about them all being adults. By that logic leadership teams are completely redundant then? They are there to set examples and make the workplace safe. By not informing drivers that they need to self isolate, they've also destroyed any trust between the drivers and the management team - if you had been exposed to someone who'd tested positive for a potentially fatal disease then I'm sure you'd want to know.

(06 Oct 2020, 6:34 pm)Andreos1 Forgetting the rights and wrongs of what has gone on in the depot and any shortage of drivers - surely whatever staff are left, are needing to be allocated across the day.
Theres some significant gaps in service to some destinations and those gaps could seriously inconvenience customers. 
Managing and allocating the resource effectively is something they need to be doing, whilst working to overcome whatever is going on internally within the depot. 

If the resource isnt managed or allocated effectively, then the longer term implications on customer perception and bums on seats could be catastrophic. 

Passengers need a reliable service to get them home after work to see their families, relieve kids from childcare or in some cases, get to work. These gaps in service aren't giving them that option.

Yep - a further three trips have been cancelled tonight since my earlier post (including a last trip of the day).

Seems that they're going for the approach of "let's get the money in the morning, sod anyone wanting to get home".
Edited 06 Oct 2020, 9:00 pm by mb134.
mb134
06 Oct 2020, 8:58 pm #8

(06 Oct 2020, 8:10 pm)RobinHood So, using that same logic, hospitals are seen as key transmission ground for the virus too, yet they are regularly cleaned? Does that mean that NHS staff are not doing their job properly? It's exactly the same principle and evidences that even deep cleaning is not effective.

Appreciate that a local manager bears responsibility, but unless there is a blatent failure, I don't see anyone being held individually accountable. Again, how can a local manager enforce every single rule all day on every single employee, 100% of the time? These are adults, they should be able to understand the requirements themselves and adhere to them.

Yes? Of course hospitals are regularly cleaned. Deep cleaning absolutely is effective - or at least it's far more effective than doing sod all. 

Clearly there has been a failure though. A further 3 trips have been cancelled since the earlier post, so I'm assuming that's at least another driver off. I appreciate that drivers get ill, and that they have to take responsibility, but I don't see how some of the things mentioned in that article are anything but management's fault? At the moment they should be ensuring that drivers are always in a safe environment - yet they haven't bothered enforcing cleaning the two areas where they spend 99% of their shift (the bus and break room)? 

Then the point you make about them all being adults. By that logic leadership teams are completely redundant then? They are there to set examples and make the workplace safe. By not informing drivers that they need to self isolate, they've also destroyed any trust between the drivers and the management team - if you had been exposed to someone who'd tested positive for a potentially fatal disease then I'm sure you'd want to know.

(06 Oct 2020, 6:34 pm)Andreos1 Forgetting the rights and wrongs of what has gone on in the depot and any shortage of drivers - surely whatever staff are left, are needing to be allocated across the day.
Theres some significant gaps in service to some destinations and those gaps could seriously inconvenience customers. 
Managing and allocating the resource effectively is something they need to be doing, whilst working to overcome whatever is going on internally within the depot. 

If the resource isnt managed or allocated effectively, then the longer term implications on customer perception and bums on seats could be catastrophic. 

Passengers need a reliable service to get them home after work to see their families, relieve kids from childcare or in some cases, get to work. These gaps in service aren't giving them that option.

Yep - a further three trips have been cancelled tonight since my earlier post (including a last trip of the day).

Seems that they're going for the approach of "let's get the money in the morning, sod anyone wanting to get home".

06 Oct 2020, 10:12 pm #9
(06 Oct 2020, 8:58 pm)mb134 Yes? Of course hospitals are regularly cleaned. Deep cleaning absolutely is effective - or at least it's far more effective than doing sod all. 

Clearly there has been a failure though. A further 3 trips have been cancelled since the earlier post, so I'm assuming that's at least another driver off. I appreciate that drivers get ill, and that they have to take responsibility, but I don't see how some of the things mentioned in that article are anything but management's fault? At the moment they should be ensuring that drivers are always in a safe environment - yet they haven't bothered enforcing cleaning the two areas where they spend 99% of their shift (the bus and break room)? 

Then the point you make about them all being adults. By that logic leadership teams are completely redundant then? They are there to set examples and make the workplace safe. By not informing drivers that they need to self isolate, they've also destroyed any trust between the drivers and the management team - if you had been exposed to someone who'd tested positive for a potentially fatal disease then I'm sure you'd want to know.


Yep - a further three trips have been cancelled tonight since my earlier post (including a last trip of the day).

Seems that they're going for the approach of "let's get the money in the morning, sod anyone wanting to get home".


The last one to be cancelled is now running albeit 10 minutes late with a driver that helped Darlington put last night, that driver has currently done a X75 to Barney and back, a 2A to Amazon then light from Amazon to Bishop to do the last service 5

I mean I kind of feel sorry for certain people that are trying to sort out everything that’s going wrong all for it to be chucked back in there faces, now needing management authorisation so they can cover the work
Stuartphin1639
06 Oct 2020, 10:12 pm #9

(06 Oct 2020, 8:58 pm)mb134 Yes? Of course hospitals are regularly cleaned. Deep cleaning absolutely is effective - or at least it's far more effective than doing sod all. 

Clearly there has been a failure though. A further 3 trips have been cancelled since the earlier post, so I'm assuming that's at least another driver off. I appreciate that drivers get ill, and that they have to take responsibility, but I don't see how some of the things mentioned in that article are anything but management's fault? At the moment they should be ensuring that drivers are always in a safe environment - yet they haven't bothered enforcing cleaning the two areas where they spend 99% of their shift (the bus and break room)? 

Then the point you make about them all being adults. By that logic leadership teams are completely redundant then? They are there to set examples and make the workplace safe. By not informing drivers that they need to self isolate, they've also destroyed any trust between the drivers and the management team - if you had been exposed to someone who'd tested positive for a potentially fatal disease then I'm sure you'd want to know.


Yep - a further three trips have been cancelled tonight since my earlier post (including a last trip of the day).

Seems that they're going for the approach of "let's get the money in the morning, sod anyone wanting to get home".


The last one to be cancelled is now running albeit 10 minutes late with a driver that helped Darlington put last night, that driver has currently done a X75 to Barney and back, a 2A to Amazon then light from Amazon to Bishop to do the last service 5

I mean I kind of feel sorry for certain people that are trying to sort out everything that’s going wrong all for it to be chucked back in there faces, now needing management authorisation so they can cover the work

06 Oct 2020, 11:02 pm #10
Lol. I have no love for the management of Arriva, but its hardly their fault that drivers cannot come into work because they have CV or are self isolating. And believe me, its only going to get worse before it gets better (at every depot, not just Darlington). If it wasn't for the "work every hour god sends" brigade at Blyth, runs would be being lost there by now as well.
Driver9***
06 Oct 2020, 11:02 pm #10

Lol. I have no love for the management of Arriva, but its hardly their fault that drivers cannot come into work because they have CV or are self isolating. And believe me, its only going to get worse before it gets better (at every depot, not just Darlington). If it wasn't for the "work every hour god sends" brigade at Blyth, runs would be being lost there by now as well.

Storx



4,570
06 Oct 2020, 11:37 pm #11
(06 Oct 2020, 8:58 pm)mb134 Yes? Of course hospitals are regularly cleaned. Deep cleaning absolutely is effective - or at least it's far more effective than doing sod all. 

Clearly there has been a failure though. A further 3 trips have been cancelled since the earlier post, so I'm assuming that's at least another driver off. I appreciate that drivers get ill, and that they have to take responsibility, but I don't see how some of the things mentioned in that article are anything but management's fault? At the moment they should be ensuring that drivers are always in a safe environment - yet they haven't bothered enforcing cleaning the two areas where they spend 99% of their shift (the bus and break room)? 

Then the point you make about them all being adults. By that logic leadership teams are completely redundant then? They are there to set examples and make the workplace safe. By not informing drivers that they need to self isolate, they've also destroyed any trust between the drivers and the management team - if you had been exposed to someone who'd tested positive for a potentially fatal disease then I'm sure you'd want to know.


Yep - a further three trips have been cancelled tonight since my earlier post (including a last trip of the day).

Seems that they're going for the approach of "let's get the money in the morning, sod anyone wanting to get home".

Cleaning is a funny one as in principle it should help but it can be counter productive at the same time as it gives a false hope and can make people become less cautious. Unless you are cleaning something every hour or so then it does very little to help overall as say if some driver has Coronavirus and he goes into the break room whether the place was cleaned 2 month ago or 2 hours ago it doesn't make too much difference and by the time it's probably going to be cleaned again the virus will have died anyway on any surfaces (s)he has touched. That said though it's not an excuse to not clean however.

That said people not being aware of the coronavirus so they can self isolate isn't acceptable but blame the government here as it's the guidelines as this is where track and trace should come into play and you should continue to go to work unless a family member shows symptoms or if track and trace contact you then that's when you should isolate.

You should help your employees self-isolate if they:
  • have coronavirus symptoms and are waiting for a test result
  • have tested positive for coronavirus
  • are a member of the same household as someone who has symptoms or has tested positive for coronavirus
  • have been in close recent contact with someone who has tested positive and received a notification to self-isolate from NHS Test and Trace, either from a contact tracer or via the NHS COVID-19 app
You should not share the identity of a worker who has tested positive with other workers.

That's the official guidelines and the bit in red is why they're not telling people to self isolate - https://www.gov.uk/guidance/nhs-test-and...e-guidance

Arriva legally haven't done anything wrong and are just following guidelines there's nothing there about you need to police stuff (that's an adults job to make up their mind) and the self isolating is upto the track and trace team which is something for the politics thread. Whether that's right or wrong in reality is a different matter but I wouldn't say killing morale by shouting at people every 30 seconds while drivers are having their breaks is the best approach either and creating a managers / supervisors vs drivers split within the depot (mind that might happen anyway) and they simply can't disclose that a worker has the virus.

I'm not defending Arriva here but I wouldn't be surprised if it's a similar case at most depots or even any staff canteens and it's more that Darlington has been unlucky rather than they're worse than everywhere else but that is speculation I admit.
Storx
06 Oct 2020, 11:37 pm #11

(06 Oct 2020, 8:58 pm)mb134 Yes? Of course hospitals are regularly cleaned. Deep cleaning absolutely is effective - or at least it's far more effective than doing sod all. 

Clearly there has been a failure though. A further 3 trips have been cancelled since the earlier post, so I'm assuming that's at least another driver off. I appreciate that drivers get ill, and that they have to take responsibility, but I don't see how some of the things mentioned in that article are anything but management's fault? At the moment they should be ensuring that drivers are always in a safe environment - yet they haven't bothered enforcing cleaning the two areas where they spend 99% of their shift (the bus and break room)? 

Then the point you make about them all being adults. By that logic leadership teams are completely redundant then? They are there to set examples and make the workplace safe. By not informing drivers that they need to self isolate, they've also destroyed any trust between the drivers and the management team - if you had been exposed to someone who'd tested positive for a potentially fatal disease then I'm sure you'd want to know.


Yep - a further three trips have been cancelled tonight since my earlier post (including a last trip of the day).

Seems that they're going for the approach of "let's get the money in the morning, sod anyone wanting to get home".

Cleaning is a funny one as in principle it should help but it can be counter productive at the same time as it gives a false hope and can make people become less cautious. Unless you are cleaning something every hour or so then it does very little to help overall as say if some driver has Coronavirus and he goes into the break room whether the place was cleaned 2 month ago or 2 hours ago it doesn't make too much difference and by the time it's probably going to be cleaned again the virus will have died anyway on any surfaces (s)he has touched. That said though it's not an excuse to not clean however.

That said people not being aware of the coronavirus so they can self isolate isn't acceptable but blame the government here as it's the guidelines as this is where track and trace should come into play and you should continue to go to work unless a family member shows symptoms or if track and trace contact you then that's when you should isolate.

You should help your employees self-isolate if they:
  • have coronavirus symptoms and are waiting for a test result
  • have tested positive for coronavirus
  • are a member of the same household as someone who has symptoms or has tested positive for coronavirus
  • have been in close recent contact with someone who has tested positive and received a notification to self-isolate from NHS Test and Trace, either from a contact tracer or via the NHS COVID-19 app
You should not share the identity of a worker who has tested positive with other workers.

That's the official guidelines and the bit in red is why they're not telling people to self isolate - https://www.gov.uk/guidance/nhs-test-and...e-guidance

Arriva legally haven't done anything wrong and are just following guidelines there's nothing there about you need to police stuff (that's an adults job to make up their mind) and the self isolating is upto the track and trace team which is something for the politics thread. Whether that's right or wrong in reality is a different matter but I wouldn't say killing morale by shouting at people every 30 seconds while drivers are having their breaks is the best approach either and creating a managers / supervisors vs drivers split within the depot (mind that might happen anyway) and they simply can't disclose that a worker has the virus.

I'm not defending Arriva here but I wouldn't be surprised if it's a similar case at most depots or even any staff canteens and it's more that Darlington has been unlucky rather than they're worse than everywhere else but that is speculation I admit.

06 Oct 2020, 11:45 pm #12
"You should not share the identity of a worker who has tested positive with other workers"

Great. So said worker goes on the sick but any colleagues who were in close contact with them just before that are not to be informed of their identity and are expected to carry on as normal, therefore leaving them in a position whereby they can have unknowingly contracted it and then pass it on to others. Tremendous.

Total bollocks but the buses have to keep rolling no matter what.........
Driver9***
06 Oct 2020, 11:45 pm #12

"You should not share the identity of a worker who has tested positive with other workers"

Great. So said worker goes on the sick but any colleagues who were in close contact with them just before that are not to be informed of their identity and are expected to carry on as normal, therefore leaving them in a position whereby they can have unknowingly contracted it and then pass it on to others. Tremendous.

Total bollocks but the buses have to keep rolling no matter what.........

Storx



4,570
06 Oct 2020, 11:59 pm #13
(06 Oct 2020, 11:45 pm)Driver9*** "You should not share the identity of a worker who has tested positive with other workers"

Great. So said worker goes on the sick but any colleagues who were in close contact with them just before that are not to be informed of their identity and are expected to carry on as normal, therefore leaving them in a position whereby they can have unknowingly contracted it and then pass it on to others. Tremendous.

Total bollocks but the buses have to keep rolling no matter what.........

It's where track and trace 'should' come in. So they should get in contact with the worker who had it and then it's upto them to name everyone they've been in close contact including those at work. Track and trace is crap though and an absolute shambles though lets be blunt so it wouldn't happen but still. Could've happened at Darlington tbf and if he's named half the depot it would explain the shortages can't imagine every one having the virus though there's barely been any cases down in Darlington compared to other areas.

Can't imagine many drivers taking the work off without being told by a contract tracer though as they couldn't afford 2 weeks unpaid work.
Storx
06 Oct 2020, 11:59 pm #13

(06 Oct 2020, 11:45 pm)Driver9*** "You should not share the identity of a worker who has tested positive with other workers"

Great. So said worker goes on the sick but any colleagues who were in close contact with them just before that are not to be informed of their identity and are expected to carry on as normal, therefore leaving them in a position whereby they can have unknowingly contracted it and then pass it on to others. Tremendous.

Total bollocks but the buses have to keep rolling no matter what.........

It's where track and trace 'should' come in. So they should get in contact with the worker who had it and then it's upto them to name everyone they've been in close contact including those at work. Track and trace is crap though and an absolute shambles though lets be blunt so it wouldn't happen but still. Could've happened at Darlington tbf and if he's named half the depot it would explain the shortages can't imagine every one having the virus though there's barely been any cases down in Darlington compared to other areas.

Can't imagine many drivers taking the work off without being told by a contract tracer though as they couldn't afford 2 weeks unpaid work.

07 Oct 2020, 12:07 am #14
(06 Oct 2020, 11:45 pm)Driver9*** "You should not share the identity of a worker who has tested positive with other workers"

Great. So said worker goes on the sick but any colleagues who were in close contact with them just before that are not to be informed of their identity and are expected to carry on as normal, therefore leaving them in a position whereby they can have unknowingly contracted it and then pass it on to others. Tremendous.

Total bollocks but the buses have to keep rolling no matter what.........

Yep, same thing at a friend's work.

They've had a case of COVID (one colleague goes to Northumbria University so we assume it's them as they're off sick) and were initially told to tell staff who were working with them to self isolate.
But because company policy is that staff are supposed to respect social distancing they /shouldn't/ have been in contact and therefore don't have to isolate.

They then sent out an email to all staff saying something along the lines of "If you think you've broken the social distancing rules while at work and think you may need to isolate, please speak to your manager". As if anyone is going to come forward and risk losing their job, or at the very least not get paid for the time they have to isolate.

My brother's school had a case of COVID, but they wouldn't say if it was a teacher or a student, or even what year group bubble they were in.
streetdeckfan
07 Oct 2020, 12:07 am #14

(06 Oct 2020, 11:45 pm)Driver9*** "You should not share the identity of a worker who has tested positive with other workers"

Great. So said worker goes on the sick but any colleagues who were in close contact with them just before that are not to be informed of their identity and are expected to carry on as normal, therefore leaving them in a position whereby they can have unknowingly contracted it and then pass it on to others. Tremendous.

Total bollocks but the buses have to keep rolling no matter what.........

Yep, same thing at a friend's work.

They've had a case of COVID (one colleague goes to Northumbria University so we assume it's them as they're off sick) and were initially told to tell staff who were working with them to self isolate.
But because company policy is that staff are supposed to respect social distancing they /shouldn't/ have been in contact and therefore don't have to isolate.

They then sent out an email to all staff saying something along the lines of "If you think you've broken the social distancing rules while at work and think you may need to isolate, please speak to your manager". As if anyone is going to come forward and risk losing their job, or at the very least not get paid for the time they have to isolate.

My brother's school had a case of COVID, but they wouldn't say if it was a teacher or a student, or even what year group bubble they were in.

07 Oct 2020, 12:10 am #15
(06 Oct 2020, 11:59 pm)Storx It's where track and trace 'should' come in. So they should get in contact with the worker who had it and then it's upto them to name everyone they've been in close contact including those at work. Track and trace is crap though and an absolute shambles though lets be blunt so it wouldn't happen but still. Could've happened at Darlington tbf and if he's named half the depot it would explain the shortages can't imagine every one having the virus though there's barely been any cases down in Darlington compared to other areas.

Can't imagine many drivers taking the work off without being told by a contract tracer though as they couldn't afford 2 weeks unpaid work.
It's a potential disaster for Arriva. If they were to inform everyone of the individual(s) involved, all who think they have been in contact with them will go and get a test and if found to be positive they would be entitled to full sick pay.
Driver9***
07 Oct 2020, 12:10 am #15

(06 Oct 2020, 11:59 pm)Storx It's where track and trace 'should' come in. So they should get in contact with the worker who had it and then it's upto them to name everyone they've been in close contact including those at work. Track and trace is crap though and an absolute shambles though lets be blunt so it wouldn't happen but still. Could've happened at Darlington tbf and if he's named half the depot it would explain the shortages can't imagine every one having the virus though there's barely been any cases down in Darlington compared to other areas.

Can't imagine many drivers taking the work off without being told by a contract tracer though as they couldn't afford 2 weeks unpaid work.
It's a potential disaster for Arriva. If they were to inform everyone of the individual(s) involved, all who think they have been in contact with them will go and get a test and if found to be positive they would be entitled to full sick pay.

07 Oct 2020, 12:10 am #16
(06 Oct 2020, 11:59 pm)Storx Can't imagine many drivers taking the work off without being told by a contract tracer though as they couldn't afford 2 weeks unpaid work.

That's the thing, the rules they put in place to stop people taking the piss and basically having unlimited holidays are actually causing the virus to spread even more as people are afraid of taking time off to isolate, even if they know they could be carrying it.
streetdeckfan
07 Oct 2020, 12:10 am #16

(06 Oct 2020, 11:59 pm)Storx Can't imagine many drivers taking the work off without being told by a contract tracer though as they couldn't afford 2 weeks unpaid work.

That's the thing, the rules they put in place to stop people taking the piss and basically having unlimited holidays are actually causing the virus to spread even more as people are afraid of taking time off to isolate, even if they know they could be carrying it.

mb134



4,145
07 Oct 2020, 12:30 am #17
I've possibly been a tad harsh on the Darlington management reading that government guideline. I'd been basing it on the assumption that they were actually implementing track and trace within the workplace. I've talked to a few friends in the hospitality industry, where there's similar exposure to the public, and by all accounts social distancing procedures and other general hygiene/cleanliness procedures being religiously adhered to for the most part by staff, and only one said that someone from their work had tested positive.

Still though, not cleaning the bait room or the buses (regardless of how effective people think it is!) is just asking for trouble. It's a pandemic, at the very least you need to be making it look like you're caring about your employees wellbeing by keeping the workplace clean.

Ultimately had these services been dropped without the news report as well as comments on the ANE Facebook page, then it'd just be put down to being one of those things. As has been mentioned, it was bound to happen at one point at some depot. However the news report, with driver reports of what's going on, definitely makes it sound like this was to an extent controllable had basic steps been taken earlier by the local management.
mb134
07 Oct 2020, 12:30 am #17

I've possibly been a tad harsh on the Darlington management reading that government guideline. I'd been basing it on the assumption that they were actually implementing track and trace within the workplace. I've talked to a few friends in the hospitality industry, where there's similar exposure to the public, and by all accounts social distancing procedures and other general hygiene/cleanliness procedures being religiously adhered to for the most part by staff, and only one said that someone from their work had tested positive.

Still though, not cleaning the bait room or the buses (regardless of how effective people think it is!) is just asking for trouble. It's a pandemic, at the very least you need to be making it look like you're caring about your employees wellbeing by keeping the workplace clean.

Ultimately had these services been dropped without the news report as well as comments on the ANE Facebook page, then it'd just be put down to being one of those things. As has been mentioned, it was bound to happen at one point at some depot. However the news report, with driver reports of what's going on, definitely makes it sound like this was to an extent controllable had basic steps been taken earlier by the local management.

Adrian



9,583
07 Oct 2020, 12:38 am #18
(06 Oct 2020, 11:37 pm)Storx Cleaning is a funny one as in principle it should help but it can be counter productive at the same time as it gives a false hope and can make people become less cautious. Unless you are cleaning something every hour or so then it does very little to help overall as say if some driver has Coronavirus and he goes into the break room whether the place was cleaned 2 month ago or 2 hours ago it doesn't make too much difference and by the time it's probably going to be cleaned again the virus will have died anyway on any surfaces (s)he has touched. That said though it's not an excuse to not clean however.

Cleaning can never be counter productive to safety, but its only one measure. Personal hygiene (handwashing/sanitising) is just as important. There is a wealth of difference between something cleaned two months ago and two hours ago. There's plenty of material that you can read online about that.

Keeping the workplace clean is one of the Covid secure objectives. The risk assessment should outline exactly what, where and how frequently. In places like staff canteens, where you have fridge doors, kettles, taps, etc, I'd expect a risk assessment to require cleaning every hour or so during core operational hours, as they're all points that are touched frequently. Same goes for things like door handles/push pads.

The risk assessments that I've been reviewing are around 40 pages long per site and cover just about everything you can think of. Every Arriva site should have similar, and the employees should have been consulted on it.

(06 Oct 2020, 11:37 pm)Storx You should help your employees self-isolate if they:
  • have coronavirus symptoms and are waiting for a test result
  • have tested positive for coronavirus
  • are a member of the same household as someone who has symptoms or has tested positive for coronavirus
  • have been in close recent contact with someone who has tested positive and received a notification to self-isolate from NHS Test and Trace, either from a contact tracer or via the NHS COVID-19 app
You should not share the identity of a worker who has tested positive with other workers.

That's the official guidelines and the bit in red is why they're not telling people to self isolate - https://www.gov.uk/guidance/nhs-test-and...e-guidance

That is a bizarre interpretation of the guidance and not one that I've heard of any employer knowingly use. Whilst you cannot tell workers that "you need to self-isolate or book a test because Joe Bloggs brought Covid into the workplace", you must of course still alert workers likely to have been in contact. There should be a specific plan in the risk assessment in case of a Covid outbreak in a workplace, and even with a single case, the employer needs to report it to the local PHE health protection team.

Given the stage which Arriva Darlington appear to be at present, I would imagine that the local PHE team are in 'crisis management' - part of that will be identifying contacts, communication, etc.

(06 Oct 2020, 11:37 pm)Storx Arriva legally haven't done anything wrong and are just following guidelines there's nothing there about you need to police stuff (that's an adults job to make up their mind) and the self isolating is upto the track and trace team which is something for the politics thread. Whether that's right or wrong in reality is a different matter but I wouldn't say killing morale by shouting at people every 30 seconds while drivers are having their breaks is the best approach either and creating a managers / supervisors vs drivers split within the depot (mind that might happen anyway) and they simply can't disclose that a worker has the virus.

I'm not defending Arriva here but I wouldn't be surprised if it's a similar case at most depots or even any staff canteens and it's more that Darlington has been unlucky rather than they're worse than everywhere else but that is speculation I admit.

You've suggested a couple of times now that Arriva management should just shrug their shoulders at this. I wouldn't speculate as to what has or hasn't happened here, but the fact remains that employers have a *legal* responsibility to protect workers and others from risk to their health and safety. There's no ifs or buts about that - see: Health and Safety at Work etc. Act 1974. Morale doesn't come into it, but I would say that if workers are being 'shouted at' as you suggest, then this clearly is an inappropriate way to train, explain and manage health and safety in the workplace. Workers of course have a duty to comply.

I don't think that referring to a whistle-blower as a 'snitch' is particularly helpful either mind.

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Adrian
07 Oct 2020, 12:38 am #18

(06 Oct 2020, 11:37 pm)Storx Cleaning is a funny one as in principle it should help but it can be counter productive at the same time as it gives a false hope and can make people become less cautious. Unless you are cleaning something every hour or so then it does very little to help overall as say if some driver has Coronavirus and he goes into the break room whether the place was cleaned 2 month ago or 2 hours ago it doesn't make too much difference and by the time it's probably going to be cleaned again the virus will have died anyway on any surfaces (s)he has touched. That said though it's not an excuse to not clean however.

Cleaning can never be counter productive to safety, but its only one measure. Personal hygiene (handwashing/sanitising) is just as important. There is a wealth of difference between something cleaned two months ago and two hours ago. There's plenty of material that you can read online about that.

Keeping the workplace clean is one of the Covid secure objectives. The risk assessment should outline exactly what, where and how frequently. In places like staff canteens, where you have fridge doors, kettles, taps, etc, I'd expect a risk assessment to require cleaning every hour or so during core operational hours, as they're all points that are touched frequently. Same goes for things like door handles/push pads.

The risk assessments that I've been reviewing are around 40 pages long per site and cover just about everything you can think of. Every Arriva site should have similar, and the employees should have been consulted on it.

(06 Oct 2020, 11:37 pm)Storx You should help your employees self-isolate if they:
  • have coronavirus symptoms and are waiting for a test result
  • have tested positive for coronavirus
  • are a member of the same household as someone who has symptoms or has tested positive for coronavirus
  • have been in close recent contact with someone who has tested positive and received a notification to self-isolate from NHS Test and Trace, either from a contact tracer or via the NHS COVID-19 app
You should not share the identity of a worker who has tested positive with other workers.

That's the official guidelines and the bit in red is why they're not telling people to self isolate - https://www.gov.uk/guidance/nhs-test-and...e-guidance

That is a bizarre interpretation of the guidance and not one that I've heard of any employer knowingly use. Whilst you cannot tell workers that "you need to self-isolate or book a test because Joe Bloggs brought Covid into the workplace", you must of course still alert workers likely to have been in contact. There should be a specific plan in the risk assessment in case of a Covid outbreak in a workplace, and even with a single case, the employer needs to report it to the local PHE health protection team.

Given the stage which Arriva Darlington appear to be at present, I would imagine that the local PHE team are in 'crisis management' - part of that will be identifying contacts, communication, etc.

(06 Oct 2020, 11:37 pm)Storx Arriva legally haven't done anything wrong and are just following guidelines there's nothing there about you need to police stuff (that's an adults job to make up their mind) and the self isolating is upto the track and trace team which is something for the politics thread. Whether that's right or wrong in reality is a different matter but I wouldn't say killing morale by shouting at people every 30 seconds while drivers are having their breaks is the best approach either and creating a managers / supervisors vs drivers split within the depot (mind that might happen anyway) and they simply can't disclose that a worker has the virus.

I'm not defending Arriva here but I wouldn't be surprised if it's a similar case at most depots or even any staff canteens and it's more that Darlington has been unlucky rather than they're worse than everywhere else but that is speculation I admit.

You've suggested a couple of times now that Arriva management should just shrug their shoulders at this. I wouldn't speculate as to what has or hasn't happened here, but the fact remains that employers have a *legal* responsibility to protect workers and others from risk to their health and safety. There's no ifs or buts about that - see: Health and Safety at Work etc. Act 1974. Morale doesn't come into it, but I would say that if workers are being 'shouted at' as you suggest, then this clearly is an inappropriate way to train, explain and manage health and safety in the workplace. Workers of course have a duty to comply.

I don't think that referring to a whistle-blower as a 'snitch' is particularly helpful either mind.


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Storx



4,570
07 Oct 2020, 7:44 am #19
(07 Oct 2020, 12:38 am)Adrian Cleaning can never be counter productive to safety, but its only one measure. Personal hygiene (handwashing/sanitising) is just as important. There is a wealth of difference between something cleaned two months ago and two hours ago. There's plenty of material that you can read online about that.

Keeping the workplace clean is one of the Covid secure objectives. The risk assessment should outline exactly what, where and how frequently. In places like staff canteens, where you have fridge doors, kettles, taps, etc, I'd expect a risk assessment to require cleaning every hour or so during core operational hours, as they're all points that are touched frequently. Same goes for things like door handles/push pads.

The risk assessments that I've been reviewing are around 40 pages long per site and cover just about everything you can think of. Every Arriva site should have similar, and the employees should have been consulted on it.

Yeah can't dispute the cleaning it was more of a reply to someone who pretty much gave the opinion that it was the reason why it happened, we can't really comment though as it's just one bus drivers comments so we don't really know what's happening internally.


(07 Oct 2020, 12:38 am)Adrian That is a bizarre interpretation of the guidance and not one that I've heard of any employer knowingly use. Whilst you cannot tell workers that "you need to self-isolate or book a test because Joe Bloggs brought Covid into the workplace", you must of course still alert workers likely to have been in contact. There should be a specific plan in the risk assessment in case of a Covid outbreak in a workplace, and even with a single case, the employer needs to report it to the local PHE health protection team.

Given the stage which Arriva Darlington appear to be at present, I would imagine that the local PHE team are in 'crisis management' - part of that will be identifying contacts, communication, etc.


If you read https://www.thenorthernecho.co.uk/news/1...ive-covid/ then there's some quotes which says that this has happened.

"None of us were told anything after the driver tested positive, the information has been vague, but people in that canteen were stood less than 2 metres from that person.
"They're saying they can't do anything because of GDPR rules - if one or two of us goes on the sick, then a bus has to be taken off the road.
“There is lot contempt for Arriva because of this,"


That being the main bit so it seems like they have been alerted that they could have been in close contact and it seems that they want more information in particular who the driver is which obviously they can't due to GDPR as they've said.


(07 Oct 2020, 12:38 am)Adrian You've suggested a couple of times now that Arriva management should just shrug their shoulders at this. I wouldn't speculate as to what has or hasn't happened here, but the fact remains that employers have a *legal* responsibility to protect workers and others from risk to their health and safety. There's no ifs or buts about that - see: Health and Safety at Work etc. Act 1974. Morale doesn't come into it, but I would say that if workers are being 'shouted at' as you suggest, then this clearly is an inappropriate way to train, explain and manage health and safety in the workplace. Workers of course have a duty to comply.

I don't think that referring to a whistle-blower as a 'snitch' is particularly helpful either mind.


It's not really shrugging their shoulders it just more the integrity of the article. Reading through the lines it's drivers ignorance (and not in a nasty way) rather than Arriva not caring.

"We have been told that only a limited number of people can stay in the canteen but it is not monitored by anyone – there's only one entrance for the whole place even though there is a fire escape which could be used"

That being the main point in the article that says that they've been told what they should do and there are systems are in place so the procedures are all there but the drivers don't care and are just going in there even known they've been told not too and need someone to actually tell them to follow the rules.

Then there's:
"Drivers feel scared to ask people because there has been instances where they have asked a passenger, then the passenger has refused and then gone to the company, and they have got disciplined for it.
"They don't have your back – and with this sort of thing going on, the Covid case was inevitable. We are all scared to say or report anything."

which just kills the integrity of the whole article as is it just a bus driver who has a major gripe because of he's been disiplined over face masks? Makes you have to have a bit of caution on what you believe. Mind that said reading through the lines there's a noticeable divide between drivers and management at Darlington (which I believe has been mentioned before on here hence shortage of drivers often) that really needs sorting Covid or not.

The fact though that the union hasn't got involved, drivers are now self isolating and Arriva are reluctant to send drivers in from other depots shows that there is some level of control and it's not all down to bad management and the calling for the sacking of the management team as the initial post said is a bit harsh given the information we have.

I couldn't think of the word at the time, whistleblower is what I was thinking of though, agreed on the snitch comment tbf.
Storx
07 Oct 2020, 7:44 am #19

(07 Oct 2020, 12:38 am)Adrian Cleaning can never be counter productive to safety, but its only one measure. Personal hygiene (handwashing/sanitising) is just as important. There is a wealth of difference between something cleaned two months ago and two hours ago. There's plenty of material that you can read online about that.

Keeping the workplace clean is one of the Covid secure objectives. The risk assessment should outline exactly what, where and how frequently. In places like staff canteens, where you have fridge doors, kettles, taps, etc, I'd expect a risk assessment to require cleaning every hour or so during core operational hours, as they're all points that are touched frequently. Same goes for things like door handles/push pads.

The risk assessments that I've been reviewing are around 40 pages long per site and cover just about everything you can think of. Every Arriva site should have similar, and the employees should have been consulted on it.

Yeah can't dispute the cleaning it was more of a reply to someone who pretty much gave the opinion that it was the reason why it happened, we can't really comment though as it's just one bus drivers comments so we don't really know what's happening internally.


(07 Oct 2020, 12:38 am)Adrian That is a bizarre interpretation of the guidance and not one that I've heard of any employer knowingly use. Whilst you cannot tell workers that "you need to self-isolate or book a test because Joe Bloggs brought Covid into the workplace", you must of course still alert workers likely to have been in contact. There should be a specific plan in the risk assessment in case of a Covid outbreak in a workplace, and even with a single case, the employer needs to report it to the local PHE health protection team.

Given the stage which Arriva Darlington appear to be at present, I would imagine that the local PHE team are in 'crisis management' - part of that will be identifying contacts, communication, etc.


If you read https://www.thenorthernecho.co.uk/news/1...ive-covid/ then there's some quotes which says that this has happened.

"None of us were told anything after the driver tested positive, the information has been vague, but people in that canteen were stood less than 2 metres from that person.
"They're saying they can't do anything because of GDPR rules - if one or two of us goes on the sick, then a bus has to be taken off the road.
“There is lot contempt for Arriva because of this,"


That being the main bit so it seems like they have been alerted that they could have been in close contact and it seems that they want more information in particular who the driver is which obviously they can't due to GDPR as they've said.


(07 Oct 2020, 12:38 am)Adrian You've suggested a couple of times now that Arriva management should just shrug their shoulders at this. I wouldn't speculate as to what has or hasn't happened here, but the fact remains that employers have a *legal* responsibility to protect workers and others from risk to their health and safety. There's no ifs or buts about that - see: Health and Safety at Work etc. Act 1974. Morale doesn't come into it, but I would say that if workers are being 'shouted at' as you suggest, then this clearly is an inappropriate way to train, explain and manage health and safety in the workplace. Workers of course have a duty to comply.

I don't think that referring to a whistle-blower as a 'snitch' is particularly helpful either mind.


It's not really shrugging their shoulders it just more the integrity of the article. Reading through the lines it's drivers ignorance (and not in a nasty way) rather than Arriva not caring.

"We have been told that only a limited number of people can stay in the canteen but it is not monitored by anyone – there's only one entrance for the whole place even though there is a fire escape which could be used"

That being the main point in the article that says that they've been told what they should do and there are systems are in place so the procedures are all there but the drivers don't care and are just going in there even known they've been told not too and need someone to actually tell them to follow the rules.

Then there's:
"Drivers feel scared to ask people because there has been instances where they have asked a passenger, then the passenger has refused and then gone to the company, and they have got disciplined for it.
"They don't have your back – and with this sort of thing going on, the Covid case was inevitable. We are all scared to say or report anything."

which just kills the integrity of the whole article as is it just a bus driver who has a major gripe because of he's been disiplined over face masks? Makes you have to have a bit of caution on what you believe. Mind that said reading through the lines there's a noticeable divide between drivers and management at Darlington (which I believe has been mentioned before on here hence shortage of drivers often) that really needs sorting Covid or not.

The fact though that the union hasn't got involved, drivers are now self isolating and Arriva are reluctant to send drivers in from other depots shows that there is some level of control and it's not all down to bad management and the calling for the sacking of the management team as the initial post said is a bit harsh given the information we have.

I couldn't think of the word at the time, whistleblower is what I was thinking of though, agreed on the snitch comment tbf.

08 Oct 2020, 11:22 am #20
(07 Oct 2020, 12:10 am)streetdeckfan That's the thing, the rules they put in place to stop people taking the piss and basically having unlimited holidays are actually causing the virus to spread even more as people are afraid of taking time off to isolate, even if they know they could be carrying it.
The canteens are cleaned on a daily basis as are the touch points on the buses.  The problem you have is trying to get the canteen clear of drivers to clean it with replies of 'I'm on my break, I'm not going outside'.  A lot of finger pointing at the management with regards to health and safety, yet it all comes down to the main problem with the entire pandemic.  We shouldn't have to live by rules, since it should be common sense.

It is physically impossible to cover this amount of work at such short notice.  Buses are being used from other depots to cover the last services on a night, where permitted around that other depot's work.  It's really disheartening to read threads like this where no matter what is done, it's never good enough (this isn't a personal attack at you, but a lot of the comments throughout both this thread and social media)
palatine3833
08 Oct 2020, 11:22 am #20

(07 Oct 2020, 12:10 am)streetdeckfan That's the thing, the rules they put in place to stop people taking the piss and basically having unlimited holidays are actually causing the virus to spread even more as people are afraid of taking time off to isolate, even if they know they could be carrying it.
The canteens are cleaned on a daily basis as are the touch points on the buses.  The problem you have is trying to get the canteen clear of drivers to clean it with replies of 'I'm on my break, I'm not going outside'.  A lot of finger pointing at the management with regards to health and safety, yet it all comes down to the main problem with the entire pandemic.  We shouldn't have to live by rules, since it should be common sense.

It is physically impossible to cover this amount of work at such short notice.  Buses are being used from other depots to cover the last services on a night, where permitted around that other depot's work.  It's really disheartening to read threads like this where no matter what is done, it's never good enough (this isn't a personal attack at you, but a lot of the comments throughout both this thread and social media)

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