Customer Service thread
#15
RE: Customer Service thread
Speaking of Arriva Customer Services, I'm still waiting for my reply from them with the complaint I made last Saturday. Quick enough to respond to a question about a bus fare, but it comes to a complaint and you're lucky to get a response.

Granted, it's only been four working days and they say they aim to reply within ten working days if it's a complaint... But y'know.



Messages In This Thread
Customer Service thread - by Adrian - 16 Apr 2014, 9:15 pm
RE: Customer Service thread - by tyresmoke - 16 Apr 2014, 9:39 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:47 pm
RE: Customer Service thread - by Adrian - 18 Apr 2014, 10:06 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 10:10 pm
RE: Customer Service thread - by Adrian - 18 Apr 2014, 10:14 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 10:15 pm
RE: Customer Service thread - by Adrian - 18 Apr 2014, 10:22 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 10:27 pm
RE: Customer Service thread - by Roland Pratt - 19 Apr 2014, 2:49 pm
RE: Customer Service thread - by R852 PRG - 19 Apr 2014, 6:29 pm
RE: Customer Service thread - by Davey Bowyer - 18 Apr 2014, 10:54 pm
RE: Customer Service thread - by Adrian - 01 May 2014, 7:05 pm
RE: Customer Service thread - by Dan - 01 May 2014, 7:13 pm
RE: Customer Service thread - by Adrian - 01 May 2014, 7:37 pm
RE: Customer Service thread - by Dan - 15 May 2014, 11:35 am
RE: Customer Service thread - by Andreos1 - 01 May 2014, 10:33 pm
Re: RE: Customer Service thread - by Adrian - 15 May 2014, 3:38 pm
RE: Customer Service thread - by robisdave15 - 15 May 2014, 7:13 pm
RE: Customer Service thread - by R852 PRG - 15 May 2014, 7:15 pm
RE: Customer Service thread - by R852 PRG - 15 May 2014, 7:32 pm
RE: Customer Service thread - by Adrian - 15 May 2014, 8:17 pm
RE: Customer Service thread - by R852 PRG - 23 May 2014, 11:51 am
RE: Customer Service thread - by northern156 - 10 Jun 2014, 12:01 pm
RE: Customer Service thread - by RM2186 - 10 Jun 2014, 2:32 pm
RE: Customer Service thread - by northern156 - 10 Jun 2014, 2:48 pm
RE: Customer Service thread - by RM2186 - 11 Jun 2014, 2:59 pm
RE: Customer Service thread - by northern156 - 10 Jun 2014, 3:05 pm
RE: Customer Service thread - by R852 PRG - 10 Jun 2014, 4:05 pm
RE: Customer Service thread - by Adrian - 10 Jun 2014, 4:24 pm
RE: Customer Service thread - by Jimmi - 10 Jun 2014, 5:31 pm
RE: Customer Service thread - by BJ10VUS - 10 Jun 2014, 10:27 pm
RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 4:39 pm
RE: Customer Service thread - by Adrian - 11 Jun 2014, 7:12 pm
RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 7:28 pm
RE: Customer Service thread - by BJ10VUS - 25 Jul 2014, 7:30 pm
RE: Customer Service thread - by Adrian - 13 Jul 2014, 10:13 pm
RE: Customer Service thread - by Michael - 13 Jul 2014, 10:19 pm
RE: Customer Service thread - by Adrian - 13 Jul 2014, 10:24 pm
RE: Customer Service thread - by Tom - 13 Jul 2014, 10:27 pm
RE: Customer Service thread - by Adrian - 13 Jul 2014, 10:29 pm
RE: Customer Service thread - by mb134 - 13 Jul 2014, 10:20 pm
RE: Customer Service thread - by Dan - 13 Jul 2014, 10:22 pm
RE: Customer Service thread - by idiot - 14 Jul 2014, 9:18 am
RE: Customer Service thread - by cbma06 - 14 Jul 2014, 10:01 am
RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 10:44 am
RE: Customer Service thread - by Dan - 14 Jul 2014, 10:47 am
RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 10:57 am
Re: RE: Customer Service thread - by Dan - 14 Jul 2014, 11:08 am
RE: Customer Service thread - by tyresmoke - 14 Jul 2014, 11:25 am
RE: Customer Service thread - by Dan - 14 Jul 2014, 11:57 am
RE: Customer Service thread - by Adrian - 25 Jul 2014, 3:23 pm
RE: Customer Service thread - by Roland Pratt - 25 Jul 2014, 3:37 pm
RE: Customer Service thread - by Adrian - 25 Jul 2014, 4:02 pm
RE: Customer Service thread - by Tom - 25 Jul 2014, 4:02 pm
RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 4:19 pm
RE: Customer Service thread - by VolvoMarkII - 25 Jul 2014, 6:26 pm
RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 7:45 pm
RE: Customer Service thread - by mb134 - 25 Jul 2014, 9:14 pm
RE: Customer Service thread - by Adrian - 25 Jul 2014, 10:49 pm
RE: Customer Service thread - by mb134 - 25 Jul 2014, 10:56 pm
RE: Customer Service thread - by Adrian - 25 Jul 2014, 10:48 pm
RE: Customer Service thread - by R852 PRG - 26 Jul 2014, 12:21 am
RE: Customer Service thread - by Tom - 26 Jul 2014, 8:23 am
RE: Customer Service thread - by mb134 - 26 Jul 2014, 8:44 am
RE: Customer Service thread - by tyresmoke - 26 Jul 2014, 8:53 am
RE: Customer Service thread - by Dan - 26 Jul 2014, 9:02 am
RE: Customer Service thread - by L469 YVK - 01 Aug 2014, 5:33 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 5:40 pm
RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 9:35 am
RE: Customer Service thread - by Dan - 26 Jul 2014, 9:39 am
RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 9:33 am
RE: Customer Service thread - by Adrian - 26 Jul 2014, 10:13 am
RE: Customer Service thread - by Dan - 01 Aug 2014, 12:33 pm
RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 1:24 pm
RE: Customer Service thread - by Dan - 01 Aug 2014, 1:26 pm
RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 3:39 pm
RE: Customer Service thread - by Dan - 01 Aug 2014, 3:50 pm
RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 4:23 pm
RE: Customer Service thread - by Andreos1 - 01 Aug 2014, 5:44 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 5:52 pm
RE: Customer Service thread - by Andreos1 - 02 Aug 2014, 10:14 am
RE: Customer Service thread - by Drifter60 - 01 Aug 2014, 3:08 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 2:42 pm
RE: Customer Service thread - by R852 PRG - 01 Aug 2014, 3:05 pm
Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 3:09 pm
Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 4:26 pm
RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 4:32 pm
Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 4:47 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 5:29 pm
RE: Customer Service thread - by citaro5284 - 01 Aug 2014, 6:41 pm
RE: Customer Service thread - by Tom - 02 Aug 2014, 6:21 pm
Customer Service thread - by R852 PRG - 02 Aug 2014, 7:03 pm
RE: Customer Service thread - by Tom - 02 Aug 2014, 7:05 pm
RE: Customer Service thread - by BJ10VUS - 02 Aug 2014, 9:03 pm
RE: Customer Service thread - by Dan - 02 Aug 2014, 9:05 pm
RE: Customer Service thread - by Jimmi - 02 Aug 2014, 9:10 pm
RE: Customer Service thread - by tyresmoke - 02 Aug 2014, 9:14 pm
RE: Customer Service thread - by Roland Pratt - 03 Aug 2014, 9:36 am
RE: Customer Service thread - by Tom - 07 Sep 2014, 9:15 pm
RE: Customer Service thread - by L469 YVK - 07 Sep 2014, 10:11 pm
RE: Customer Service thread - by Adrian - 07 Sep 2014, 10:18 pm
RE: Customer Service thread - by S813 FVK - 07 Sep 2014, 10:22 pm
RE: Customer Service thread - by Andreos1 - 09 Sep 2014, 11:26 am
Re: RE: Customer Service thread - by Dan - 09 Sep 2014, 11:39 am
RE: Customer Service thread - by gtom - 09 Sep 2014, 8:54 pm
Re: RE: Customer Service thread - by Adrian - 09 Sep 2014, 9:08 pm
RE: Customer Service thread - by gtom - 09 Sep 2014, 11:40 pm
RE: Customer Service thread - by Adrian - 23 Sep 2014, 6:21 pm
RE: Customer Service thread - by Dan - 07 Oct 2014, 5:08 pm
RE: Customer Service thread - by Michael - 07 Oct 2014, 7:27 pm
RE: Customer Service thread - by Adrian - 07 Oct 2014, 8:22 pm
RE: Customer Service thread - by Dan - 07 Oct 2014, 8:25 pm
RE: Customer Service thread - by Adrian - 07 Oct 2014, 8:30 pm
Customer Service thread - by R852 PRG - 07 Oct 2014, 7:13 pm
RE: Customer Service thread - by Dan - 07 Oct 2014, 7:22 pm
RE: Customer Service thread - by Andreos1 - 13 Oct 2014, 6:16 pm
RE: Customer Service thread - by Andreos1 - 07 Nov 2014, 11:34 pm
RE: Customer Service thread - by Dan - 09 Nov 2014, 7:00 pm
RE: Customer Service thread - by Adrian - 09 Nov 2014, 8:47 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 7:45 pm
RE: Customer Service thread - by Adrian - 12 Nov 2014, 9:17 pm
RE: Customer Service thread - by Dan - 12 Nov 2014, 9:47 pm
RE: Customer Service thread - by Adrian - 12 Nov 2014, 9:59 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:13 pm
RE: Customer Service thread - by mb134 - 12 Nov 2014, 10:28 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:38 pm
RE: Customer Service thread - by mb134 - 12 Nov 2014, 10:50 pm
RE: Customer Service thread - by Dan - 17 Nov 2014, 3:42 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 11:17 pm
RE: Customer Service thread - by mb134 - 12 Nov 2014, 11:29 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 11:41 pm
RE: Customer Service thread - by Adrian - 13 Nov 2014, 6:50 pm
RE: Customer Service thread - by Dan - 13 Nov 2014, 7:09 pm
RE: Customer Service thread - by Adrian - 13 Nov 2014, 7:14 pm
RE: Customer Service thread - by citaro5284 - 15 Nov 2014, 9:41 am
RE: Customer Service thread - by eezypeazy - 15 Nov 2014, 10:24 am
Re: RE: Customer Service thread - by Adrian - 15 Nov 2014, 10:29 am
RE: Customer Service thread - by Andreos1 - 29 Nov 2014, 6:32 pm
RE: Customer Service thread - by Dan - 01 Dec 2014, 6:35 pm
RE: Customer Service thread - by Adrian - 08 Dec 2014, 9:48 pm
RE: Customer Service thread - by Dan - 08 Dec 2014, 9:51 pm
RE: Customer Service thread - by mb134 - 08 Dec 2014, 10:15 pm
RE: Customer Service thread - by cbma06 - 12 Dec 2014, 7:59 pm
RE: Customer Service thread - by cbma06 - 12 Dec 2014, 8:08 pm
RE: Customer Service thread - by Jimmi - 12 Dec 2014, 9:50 pm
RE: Customer Service thread - by Tom - 12 Dec 2014, 9:51 pm
RE: Customer Service thread - by Adrian - 13 Dec 2014, 12:10 am
RE: Customer Service thread - by Jimmi - 12 Dec 2014, 10:09 pm
RE: Customer Service thread - by Andreos1 - 13 Dec 2014, 10:15 am
RE: Customer Service thread - by mb134 - 30 Dec 2014, 4:51 pm
RE: Customer Service thread - by Dan - 30 Dec 2014, 4:57 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 5:05 pm
RE: Customer Service thread - by Adrian - 30 Dec 2014, 5:28 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 5:39 pm
RE: Customer Service thread - by tyresmoke - 30 Dec 2014, 10:56 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 11:07 pm
RE: Customer Service thread - by tyresmoke - 31 Dec 2014, 8:35 am
RE: Customer Service thread - by mb134 - 31 Dec 2014, 10:39 am
RE: Customer Service thread - by Adrian - 30 Dec 2014, 5:31 pm
RE: Customer Service thread - by Andreos1 - 30 Dec 2014, 10:19 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 10:24 pm
RE: Customer Service thread - by Adrian - 30 Dec 2014, 11:02 pm
Customer Service thread - by R852 PRG - 22 Feb 2015, 4:33 pm
RE: Customer Service thread - by Dan - 22 Feb 2015, 4:35 pm
Customer Service thread - by R852 PRG - 22 Feb 2015, 4:37 pm
RE: Customer Service thread - by Dan - 22 Feb 2015, 4:39 pm
RE: Customer Service thread - by R852 PRG - 20 Mar 2015, 7:09 pm
RE: Customer Service thread - by Michael - 31 Mar 2015, 9:41 pm
RE: Customer Service thread - by Andreos1 - 26 May 2015, 1:38 pm
Customer Service thread - by Adrian - 28 May 2015, 10:48 pm
RE: Customer Service thread - by Malarkey - 28 May 2015, 10:54 pm
RE: Customer Service thread - by S813 FVK - 28 May 2015, 11:15 pm
RE: Customer Service thread - by Davie - 28 May 2015, 11:30 pm
RE: Customer Service thread - by Jimmi - 02 Jun 2015, 9:34 pm
RE: Customer Service thread - by Andreos1 - 02 Jun 2015, 9:37 pm
RE: Customer Service thread - by Dan - 03 Jun 2015, 10:25 am
Customer Service thread - by Jimmi - 16 Jun 2015, 12:08 pm
RE: Customer Service thread - by Adrian - 19 Jun 2015, 7:24 pm
RE: Customer Service thread - by Jimmi - 19 Jun 2015, 7:43 pm
Customer Service thread - by Adrian - 31 Jul 2015, 5:41 pm
RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 7:51 pm
RE: Customer Service thread - by citaro5284 - 11 Aug 2015, 7:53 pm
RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 7:54 pm
RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 7:59 pm
RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 7:57 pm
RE: Customer Service thread - by Adrian - 11 Aug 2015, 8:00 pm
RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 8:14 pm
RE: Customer Service thread - by Adrian - 11 Aug 2015, 8:17 pm
RE: Customer Service thread - by omnicity4659 - 13 Aug 2015, 2:09 pm
RE: Customer Service thread - by Adrian - 07 Sep 2015, 7:10 pm
RE: Customer Service thread - by Andreos1 - 07 Sep 2015, 8:55 pm
RE: Customer Service thread - by R852 PRG - 07 Sep 2015, 9:01 pm
RE: Customer Service thread - by northern156 - 07 Sep 2015, 10:04 pm
RE: Customer Service thread - by citaro5284 - 08 Sep 2015, 5:06 pm
RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 4:32 pm
RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 4:56 pm
RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 5:01 pm
RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 5:09 pm
RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 5:30 pm
RE: Customer Service thread - by Tom - 23 Dec 2016, 6:49 pm
RE: Customer Service thread - by Andreos1 - 23 Dec 2016, 8:27 pm
RE: Customer Service thread - by Tom - 23 Dec 2016, 9:34 pm
RE: Customer Service thread - by Andreos1 - 24 Dec 2016, 12:16 am
RE: Customer Service thread - by Ambassador - 23 Dec 2016, 11:23 pm
RE: Customer Service thread - by Adrian - 24 Dec 2016, 12:23 pm
RE: Customer Service thread - by Michael - 23 Dec 2016, 11:27 pm
RE: Customer Service thread - by Dan - 09 Apr 2017, 8:09 am
RE: Customer Service thread - by Andreos1 - 09 Apr 2017, 9:15 am
RE: Customer Service thread - by markydh - 09 Apr 2017, 1:19 pm
RE: Customer Service thread - by Adrian - 09 Apr 2017, 1:25 pm
RE: Customer Service thread - by James101 - 09 Apr 2017, 7:14 pm
RE: Customer Service thread - by Adrian - 09 Apr 2017, 8:52 pm
RE: Customer Service thread - by James101 - 09 Apr 2017, 8:56 pm
RE: Customer Service thread - by Adrian - 09 Apr 2017, 8:58 pm
RE: Customer Service thread - by Ambassador - 10 Apr 2017, 12:17 am
RE: Customer Service thread - by LeeCalder - 10 Apr 2017, 7:19 am
RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 9:55 am
RE: Customer Service thread - by Adrian - 10 Apr 2017, 10:32 am
RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 10:40 am
RE: Customer Service thread - by markydh - 10 Apr 2017, 11:42 am
RE: Customer Service thread - by Andreos1 - 07 Dec 2017, 7:50 pm
RE: Customer Service thread - by Andreos1 - 28 Mar 2018, 6:45 pm
RE: Customer Service thread - by Chris 1 - 29 Mar 2018, 12:16 pm
RE: Customer Service thread - by Andreos1 - 30 Mar 2018, 10:32 am
RE: Customer Service thread - by James101 - 30 Mar 2018, 10:39 pm
RE: Customer Service thread - by Andreos1 - 31 Mar 2018, 2:17 pm
RE: Customer Service thread - by Chris 1 - 04 Apr 2018, 1:16 pm
RE: Customer Service thread - by Andreos1 - 04 Apr 2018, 1:54 pm
RE: Customer Service thread - by Andreos1 - 12 Jul 2019, 6:36 pm
RE: Customer Service thread - by James101 - 24 Jul 2019, 10:30 pm
RE: Customer Service thread - by deanmachine - 24 Jul 2019, 11:41 pm
RE: Customer Service thread - by James101 - 25 Jul 2019, 12:02 am
RE: Customer Service thread - by Adrian - 25 Jul 2019, 9:00 pm
RE: Customer Service thread - by Adrian - 16 Aug 2019, 7:46 pm
RE: Customer Service thread - by Andreos1 - 16 Aug 2019, 10:16 pm
RE: Customer Service thread - by Adrian - 24 Aug 2019, 9:59 pm
RE: Customer Service thread - by Tyne_Traveller - 25 Aug 2019, 9:38 am
RE: Customer Service thread - by Adrian - 25 Aug 2019, 4:26 pm
RE: Customer Service thread - by tyresmoke - 26 Aug 2019, 12:04 pm
RE: Customer Service thread - by Andreos1 - 26 Aug 2019, 4:03 pm
RE: Complaint Stories - by Adrian - 18 Apr 2014, 9:23 pm