(15 Oct 2014, 5:47 pm)Dan wrote Tyne and Wear Metro
Just now ·
There are no trains running between St James and Monument in both directions, this is due to a fire alarm activation. We will update you once we have more information.

Tickets not being accepted on buses..?

(15 Oct 2014, 9:23 pm)Bus_User wrote Why? Its a short 5 min walk between the stations, would seem unnecessary and pointless waiting and boarding a bus for such a quick journey.  

(15 Oct 2014, 9:24 pm)Dan wrote Plenty of customers still use the Metro between these two stations - so why, if they have paid to use the Metro, should they have to walk?!

(15 Oct 2014, 9:28 pm)Bus_User wrote Because the inconvenience is very minor to say the very least and the distance between the stations is just ridiculously short to accept Metro tickets. 

Although I could be wrong, I very much doubt the suspension would of lasted very long and by the time Nexus contacted bus operators to accept tickets, the suspension would of been lifted? 

(15 Oct 2014, 9:28 pm)Bus_User wrote Although I could be wrong, I very much doubt the suspension would of lasted very long and by the time Nexus contacted bus operators to accept tickets, the suspension would of been lifted? 

(15 Oct 2014, 9:31 pm)citaro5284 wrote Normally its one phone call from Nexus to the Bus Operator, followed by a radio message to the buses, can be arranged within a couple of minutes to be honest.

(15 Oct 2014, 9:31 pm)Dan wrote Let's say I'm recovering from a broken toe and have purchased an all zones day saver ticket...
I purchased a ticket which allows me to use the Metro to any station in the network - yet I'm left at Monument with no service and I'm forced to walk instead?

Bet they made a saving by not getting the bus operators to give a helping hand...

(15 Oct 2014, 9:42 pm)Bus_User wrote Although I could be wrong then in that situation, It will be down to Nexus to offer an alternative arrangement of travel for yourself, most likely a taxi.

I do feel your making more of this than there actually is, if the suspension was between St James' and Manors and there was no bus replacement then your complaint would be more justified. 

For 99.9% of passengers however, its a simple 5 min walk to Monument/Haymarket and just looked at the FB page the disruption was around 20 mins.  

(18 Oct 2014, 1:56 pm)Dan wrote What's the story in Balamory today then?

(18 Oct 2014, 2:07 pm)NEBCD Malarkey wrote Im at Percy Main Metro for 15 Minutes now and theres been no trains towards Newcastle yet there been 4 towards the Coast.

(18 Oct 2014, 1:56 pm)Dan wrote What's the story in Balamory today then?

(15 Oct 2014, 9:28 pm)Bus_User wrote Because the inconvenience is very minor to say the very least and the distance between the stations is just ridiculously short to accept Metro tickets. 

Although I could be wrong, I very much doubt the suspension would of lasted very long and by the time Nexus contacted bus operators to accept tickets, the suspension would of been lifted? 

(15 Oct 2014, 9:31 pm)Dan wrote Let's say I'm recovering from a broken toe and have purchased an all zones day saver ticket...
I purchased a ticket which allows me to use the Metro to any station in the network - yet I'm left at Monument with no service and I'm forced to walk instead?

Bet they made a saving by not getting the bus operators to give a helping hand...

(15 Oct 2014, 9:31 pm)citaro5284 wrote Normally its one phone call from Nexus to the Bus Operator, followed by a radio message to the buses, can be arranged within a couple of minutes to be honest.

(18 Oct 2014, 4:41 pm)aureolin wrote I'm a bit puzzled why Nexus would make the call. If DB Tyne and Wear are contracted for running the system, I'd have thought they'd be the ones responsible to invoke a continuity plan?

(18 Oct 2014, 5:05 pm)citaro5284 wrote Nexus, DB Regio who cares, it is the guys and girls in South Gosforth Control Room, whoever they work for.

(18 Oct 2014, 5:22 pm)Dan wrote More disruption... A yellow line train has been withdrawn from service. Was an announcement at Gateshead about it.

(18 Oct 2014, 5:23 pm)Tom wrote What a joke. They need to sort themselves out. 

(18 Oct 2014, 8:03 pm)citaro5284 wrote http://www.chroniclelive.co.uk/news/north-east-news/travellers-forced-wait-trains-metro-7957733

(18 Oct 2014, 8:16 pm)aureolin wrote "A spokesperson from Nexus said: “We apologise to all passengers for the delays. It has been a really busy day with the home game on at Newcastle. The We will address these technical problems as soon as possible.”"

Oh come on. Using a football match as an excuse for the time taken to resolve technical faults. There's at least 19 home games every football season. They're published in advance and don't come as a last minute shock to Metro.

(19 Oct 2014, 10:48 am)Dan wrote Refurbished Metrocar 4052 struggling just after Fellgate... Doesn't look like there would be any leaves on the line, but this one isn't coping particularly well when accelerating.

(19 Oct 2014, 9:14 pm)tyresmoke wrote Pretty standard this time of year on any train not just Metro, 142s struggle badly

(20 Oct 2014, 6:10 pm)Michael wrote Tyne and Wear Metro
5 mins ·
We are running a frequent service with trains running to all destinations but not to the usual timetable. This is due to low rail adhesion.

(18 Oct 2014, 8:16 pm)aureolin wrote "A spokesperson from Nexus said: “We apologise to all passengers for the delays. It has been a really busy day with the home game on at Newcastle. The We will address these technical problems as soon as possible.”"

Oh come on. Using a football match as an excuse for the time taken to resolve technical faults. There's at least 19 home games every football season. They're published in advance and don't come as a last minute shock to Metro.