RE: Arriva North East - Latest
Is the Gemini deliberate in this or does it just happen to be on here, wasn't sure if it was related to the ones due to enter service
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(07 Feb 2014, 6:28 pm)aureolin wrote I haven't got a direct bus to my local hospital. Best get a petition in to Durham Council... The link won't last 12 months unless Nexus are going to continue to plow money into it. Like the 27X, the link would have been there if it was used.
(12 Feb 2014, 9:53 am)northtynelinks2 wrote Looking at the Arriva fleet list and noticed this:
http://northeastbuses.co.uk/fleet/anefle...very=&year=
It shows this 61 reg as been new in 2009 which is impossible as the 61 reg came out in 2011.
It also looks to be like that for all of the NK61 EB- examples.
(12 Feb 2014, 9:53 am)northtynelinks2 wrote Looking at the Arriva fleet list and noticed this:
http://northeastbuses.co.uk/fleet/anefle...very=&year=
It shows this 61 reg as been new in 2009 which is impossible as the 61 reg came out in 2011.
It also looks to be like that for all of the NK61 EB- examples.
(12 Feb 2014, 7:01 pm)Dan wrote Fixed this.
- 7505-13 also fixed - regs were Dxx originally, have amended these to read Gxx.
- Updated to add a few of the Belmont Pulsars which have "A Captain's Tale" branding which I seemed to have missed out previously.
- 2801 added - not sure why it wasn't on the fleet list before!
- A few other minor updates which I'm still doing now.
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Service Manager, Coatham Connect
(12 Feb 2014, 7:05 pm)tyresmoke wrote Latest Pulsar to be de-branded at Stockton is 1450. Was out on service 27/27A today. Only 3 to go, 1447/48/49.
(14 Feb 2014, 8:05 am)Dan wrote Nexus dude on the 23 (Solo 2817) this morning - standing at the front assisting with ticketing.
Have my complaints finally been listened to?!
(14 Feb 2014, 9:56 am)CatsFast101 wrote Why you complain for? We talking the Arriva 23, Hartlepool-Sunderland?
(14 Feb 2014, 10:17 am)Dan wrote Yes we are.
I'm surprised you haven't seen my many complaints on this forum regarding very few Belmont drivers being aware of Tyne and Wear ticketing options (namely the Nexus CAT in my case). Each and every time an Arriva driver refuses me travel, I bang in a complaint to both Arriva and Nexus.
(14 Feb 2014, 11:04 am)palatine3833 wrote It seems to be the case that not many drivers from Belmont know about any ticketing options in Tyne and Wear simply because we don't sell that many. I think there are about 10/11 drivers out of the entire depot that understand the tickets through doing the M2/3s
(14 Feb 2014, 11:18 am)andreos1 wrote Doesn't that tell you that something needs doing though?
Whether it is the drivers on the m2/m3, x2 or 23 - there is no excuse for regular drivers on those routes being unaware of the ticketing options.
(14 Feb 2014, 11:21 am)Dan wrote Indeed I believe GNE drivers have to carry a copy of all tickets, zonal structures etc...
Shouldn't have to be passengers explaining what tickets can be used.
(14 Feb 2014, 11:26 am)andreos1 wrote Even if ANE drivers don't get the info to lug around with them nor given info on a noticeboard from management - using their initiative and spending 5mins on the Nexus/Network Ticketing website before a shift, isn't asking much.
(14 Feb 2014, 11:30 am)Dan wrote A kid this morning got on the 23 and said, "Do you go to Southmoor school?"
The driver responded, "I don't know."
The kid explained how it was just before Grangetown, and the driver still had no idea - the Nexus dude stepped in and said, "Yes you can get on this bus."
Assuming there are rotas of sorts whereby drivers are usually found on the same group of services, I really think not knowing ticketing options or places served en-route is ridiculous.
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Service Manager, Coatham Connect
(14 Feb 2014, 2:43 pm)tyresmoke wrote That's the problem, we don't generally have service specific rotas at Arriva as far as I know, for example my rota at Stockton has 56 drivers on it and the only service we don't touch is the X2. We do everything else that the depot does, but ask me for a place around Peterlee or Wingate etc and I wouldn't have a clue... I know my route (ie the 21A) and that's it... Somebody asked me if I went past St Bedes School earlier, which was met with a 'Where's that?' lol
I have a hard time keeping up with the Durham tickets never mind T&W and the passengers will know best what they want. For example I've still never sold a East Durham Triple ticket (day or week yet) - I just know they're valid as far as Wingate.
In other news, Pulsar 1449 has been debranded leaving just two to do - 1447 and 1448