Was on open line today and got a few answers

Michael:
Hi, first of all Happy New Year, I was wondering if you are planning to do any more Customer Consultation's, if so which locations would be up for changes?

Hi Michael, happy new year to you too. We always aim to conduct service changes in areas where we a planning any significant changes to routes. However, some passengers complained that they were unable to access the online consultations we've previously used (if for example they don't have a computer), therefore we are trying different methods to increase the accessibility to our consultations, including door to door surveys. We are currently consulting on some plans to change services in Prudhoe & Western Gateshead, with leaflets posted to all households in the areas affected by the change and staff on board buses.

Wonder what services/changes these will involve?
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are you planning on ordering new buses this year expect for the ones for the TEN routes?

We have a number of proposals for new vehicles in the pipeline, though unfortunately I'm unable to provide exact details of these at the current time.
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a friend asks, are u planning on buying any of the buses which were on demo last year at Deptford depot, such as the E200,Wright Streetlite etc?
We're still evaluating whether these vehicles would be better suited to our services. Each time we decide to buy new vehicles, all of the vehicle types available on the market at that time will be considered before we make a decision