(05 May 2015, 6:55 pm)mb134 wrote I understand that, however I recall when I used to get that particular run (and the one earlier), and it carried more than 3 passengers. If I remember correctly, the lower deck always used to be at least half full, and there were always passengers upstairs as well (when the service was Olympian operated in 2012)
Perhaps the one in front was late and got the majority of the passengers, then? I obviously don't know - just providing suggestions.
It's unlikely that converting the service to "Sapphire" specification has actually seen a decrease in passenger numbers.
