(08 May 2015, 5:39 pm)Michael wrote A post on the GNE Facebook page has attracted 313 likes.
Here is the post:
Hi there, I am on the X1 from Hetton to Newcastle which left approx 1220 or just after. There was a blind man on the bus and when he got off just before the burn the his bus driver not only helped him off the bus but helped him cross the busy road. I thought this was above anything I've seen from a bus driver in a long time and he needs to be recognised for this. There is still some good people around
Doubled in likes in the last hour.
Excellent customer service and it's great that it was reported on Social Media as it appears to have "gone viral", so to speak! Can only imagine if other drivers see how many likes the post has attracted, it would motivate them to provide similar good customer service if the opportunity ever arose.