(03 Jul 2015, 11:04 am)Cock Robin wrote Exactly. They were one of the first depots to be totally low floor. Some people just like a whinge.

Not at all.

I'd suggest that a depot being completely low-floor is more or less expected of large operators these days, and this is why it's not ideal when those operators with high-floor vehicles remaining in their fleets allocate them to public services if they are not scheduled to do so.

I think that the customer expectation is moving on from low-floor vehicles to vehicles which feature 'new' on-board bus technology; such as free Wi-Fi, power sockets and Next Stop Announcements, as well as more comfortable seating. This is typical of new builds only, though some operators do refurbish existing vehicles within their fleets to this upgraded specification.