(28 Jul 2015, 7:50 am)LeeCalder wrote There certainly has to be an error there. Not on your part, but the NEXUS side of things. Can I just refer you to the passenger copy of the 23 timetable which states that the 23 terminates at Barley Mow Estate. Neither Lansbury Drive or Vigo Bridge. Although the shorter journey's do terminate at Lansbury Driver / Birtley Crematorium.
23 - Washington - Birtley - Barley Mow
I'm only trying to help, because over the last five years or so, the blind has always said "Washington Galleries", "Barley Mow Est" or "Birtley Crematorium" and these sudden changes might confuse a few, considering almost all of the passengers apart from me are nearly 90!
I am delighted that JH Coaches have brought back the Vigo Bridge destination to the 23 and I'm sure that the senior passengers that you refer to will remember the old Vigo Bridge destination and have no issue with it.
As JH Coaches have correctly said this route is a through service at the Barley Mow end not a terminating point hence the reason Dorset Avenue (North) appears twice on the Barley Mow section of the running board.
I don't subscribe to the view of not changing something because it has been like that for 5 years as that would prevent continuous improvement.
While supporting the JH Coaches destination display I do have concerns on passenger confusion if the two operators on the 23 have different destinations on display. Perhaps Nexus could decide which of the two destinations is most appropriate and standardise accordingly.