(18 Aug 2015, 9:44 pm)northern156 wrote And just hours later (after reporting the same story this morning) Sky report this:
http://news.sky.com/story/1537669/rail-r...wo-minutes
And we wonder why...!
(18 Aug 2015, 9:53 pm)aureolin wrote Typical Government. Capping something that's already too high. Restricting it to inflation isn't going to correct all those years of inflation busting price hikes.
On the point of refunds. Two minutes is ridiculous in my opinion. I'd say anything over 30 mins maybe? That shouldn't stop operators from issuing discretionary refunds, say if someones journey is constantly 10 mins late.
http://m.huffpost.com/uk/entry/8003970?1439910687
Small fry compared to some of the profits being made by 'British' companies - but shows up the system for what it is.