When I was on it yesterday, I overheard passengers saying that the "gold bus" was much nicer than this one. There's only 18 seats, 19 if you include a flappy one. The bus was already 3/4 full when I left Washington Galleries.
The driver wasn't professional either, once a passenger rang the bell (on the ceiling, pretty ironic for a bus designed for the more disabled) the bus sped past the bus stop and once the passenger said "I want that stop!", he slammed the brakes on very hardly.
I was texting my mam at the time, about how bad the service was and all the dangerous manoeuvres that he was doing and narrowly missing cars. He even missed out Wrekenton High Street, at Birtley Crematorium, he stopped for a few minutes to have a fag, and we arrived on Birtley High Street, five minutes late!
How would I complain about the service? Would I have to email Nexus or Central Taxis?
RE: Gateshead Central Taxis