(14 Sep 2015, 8:05 pm)Jimmi wrote Think there is other reasons why the X21/X22 hasn't grown so much, from other forum members posts on this forum the service has not been the most reliable service in the world, the other Sapphire services seem to have attracted a fair amount of growth since they joined the brand, the 7 has even grown to the point that Arriva felt additional capacity was needed for some journeys with 5 Enviro 400's being ordered. Don't know exactly why the X21/X22 hasn't been the same but I don't think it's down to the rear screens showing numbers on different sides, if that was the case no-one would get the 22 as some of the rear screens on the StreetLite's don't work.
Just looking on the Arriva Website from 10am onwards there are 21 Buses Per Hour between Haymarket and Regent Centre, 25 if you care to add the Q3 to the following services: 46/X9/X10/X11/X14/X15/X16/X18/X21 & X22, I would therefore argue Arriva out doing themselves by trying to make the X21/X22 grow by simply having so Buses travelling via the exact same route, could quite easily have a few Services go via the A167 (Cowgate)/A1 coming in/out of Haymarket and miss out Gosforth/Regent Centre entirely, and continuing on along the usual routes from North Brunton.