All these 'ten minute' departures seem attractive, but, as far as I have observed (at Hexham), buses occasionally get delayed when loading a queue of waiting passengers (agreed that these buses from Hexham are at best every 30 minutes and some hourly).
Even when the bus arrives ahead of the departure time it can be difficult to leave on time (and when other services arrive off-schedule the resulting traffic congestion can prevent vehicles leaving - or getting onto their stand).
Admittedly Hexham is going to get a new bus station (and at times the present bus station is 'impossible' with buses queuing on Priestpopple waiting to get in), but I still foresee delays despite the promised linear layout of the new stands being planned.
With departures every ten minutes, it only takes a few minutes delay arriving to back-up the departures.
Do passengers have to move from stand to stand to catch different services to the same destination?