(21 Oct 2015, 12:58 pm)JP6004 wrote Same could be said for 309/310, 58 & 56 at market Street, the Q1 & 58 at gateshead. Personally I don't see how people get confused as it's not as if they are even the same type of bus. Think people should look at the route number if in doubt, it is clear enough....
When the 921 stopped at the same stand at heworth as the X10, people still got on the 921 expecting to go to Middlesbrough. Needless to say they weren't happy when they were told they couldn't get off until Rainton
Just as some people get mixed up with similar letters, like b or d - they can get mixed up between a 2 & 5.
Just the way the mind works I suppose.
When the destination is the same and they're getting mixed up with a 2 & 5, I can see where some confusion might arise.
Although the DDA can't cover everything, I am surprised their isn't some scope for recognised learning difficulties, such as dyslexia or duscalculia (http://www.bdadyslexia.org.uk/dyslexic/dyscalculia)
I have mentioned the colours used previously and how some process information, when the colours contrast. Black and white, being one of the worst combinations for those with dyslexia for example.
For those without it, it is arguably the clearest combination.