(04 Dec 2015, 4:24 pm)S813 FVK wrote The attitude of the driver on the 825 this morning was disgusting.
The bus didn't come at 8:09, as scheduled and it is quite common for it to be slightly late to which I don't have a problem with. However, as it got later and later, I started to question what had happened to it (ie. had it broken down or gone down early) as it was very unusual for it to be 15 minutes late. When it did finally come down the bank, I recognised the driver instantly - one that I had a previous encounter with in the past. Rather than asking us where we are going - he just stared at us and it eventually came clear that it had incurred this 15 minute delay because nobody had a clue what he was staring at us for (bearing in mind that we all had our school uniforms on and it was a school bus) as he wasn't asking us where we are going. Its fine if he wants to know where we were going but for him to stare at us and make the service late is, in my opinion, pretty disgusting.
I am not going to complain to Go North East - mainly because we did the last time and, regardless of whether the depot spoke to him or not, he hasn't changed his ways. On the other hand though, if i dont report it, they wont know anything to be able to do anything about it.
I think you should submit a complaint, if the driver is not disciplined and his attitude fails to change, despite this, then it would appear that either something isn't right with the system used to discipline staff, or he is just a bit of a prat. If you are still unsatisfied, contact Bus Users.