(07 Dec 2015, 11:38 pm)GX03 SVC wrote The only way how Arriva haven't lost that many passengers is due to the lack of competition. There is nobody to lose passengers to, other than taxis and cars.
Until some competition comes, I can see most of......
My argument exactly for donkeys years now about Redcar/East Cleveland. No competition so a free license to do as one pleases!!
Very much a like it or lump it, take it or leave it attitude for years.
Things do seem to have improved a lot though, especially with investment in things like Sapphire X3/X4.