(05 Jan 2016, 2:06 pm)Adrian wrote What about good old fashioned communication? Someone at main interchanges to explain the closures. I travelled on the 27 between Heworth and Gateshead yesterday, and we ended up with a queue of folk waiting to get off at Jackson Street. Until the driver pointed out about the closure.
Why can't Nexus or the operators have staff present to actually tell passengers about it? Nothing works better than face to face communication.
Face to face communication is great, but where will these people be based?
I reckon it will be impossible to base a member of staff on each bus (we are often given the excuses about drivers not being able to enter conversation about late buses on the social media pages).
Impossible to have a member of staff at each stop.
The more methods used - the better.