(09 Jan 2016, 10:13 am)scania driver wrote All to do with saving money and resources. Arriva have a team someplace whose role must be dedicated to this under the banner heading of "Service Improvements". They want to get out in the real world and listen to the customers. And as I've said before, why no direct (and fast) service/connection between two major connurbations? Namely Darlington and Hartlepool. All to do with politics between operators, nothing to do with providing a service that the customers want.
You could say the same about Arriva's lack of connections between Sunderland and Newcastle. They can only extend so far and still be profitable, though. The only one that does perplex me is their lack of link between Newcastle and the Metrocentre for passengers travelling from Northumberland, even if it's just a Saturday service like the x24