(20 Jan 2016, 10:47 am)Stuartphin1639 wrote Rumour has it there is only 1 ticket/revenue inspector in each area now,
1 has Northumberland area (Newcastle to berwick)
1 has North East area (Newcastle to Scarborough) could be wrong though so don't quote me on that
This is one area where Arriva fails, and quite badly in my opinion. The lack of inspection/revenue staff operating in their areas must be at least threefold ? Managing services out there on the route, dealing with customers and maximising revenue. I though the last mentioned would be some sort of priority; just how much fraudulant travel is out there/goes on ? The drivers have got enough to do without scrutinising every pass and ticket. As a point here, since the scanners were introduced for the concessionary passes how many of these are used by otjher than the person they were issued to ?