(02 Oct 2013, 5:25 pm)Adam wrote Exactly. The majority of passengers on that particular service would have been commuters and shoppers, and the X25 may be the only service that will transport them to/from Newcastle and Gateshead. So passengers living in places such as Portobello, Waldridge, and Langley Park will use that service to avoid the inconvenience of changing buses at, for example Chester-le-St, so they will want to use the X25 for that reason, but may have a long time standing if doing so.
As well as those who could get a 21, but choose not to...