(04 Mar 2016, 6:20 pm)Michael wrote It is, its quite annoying that they give out wrong info for services they don't even run.
Go North East does operate service 37 - just not that journey.
I don't think Go North East's Customer Services department has intentionally accepted praise of a bus driver from another bus company. It's probably quite an easy mistake to make, given that the company does operate morning and evening journeys on service 37, and the customer has written to Go North East to praise the driver...