(06 Oct 2013, 11:07 am)gtomlinson wrote Likely. I know we were having problems with our corporate key cards on a daily basis. No joy at all from GNE so our Head Office contacted Go Ahead Group HO and within 2 hours the problem was resolved
Should never have to do that. In contrast, I wrote to Peter Huntley once and within a couple of days I received a personal response, along with an offer to come in and talk to him about it.