(06 Oct 2013, 4:12 pm)CatsFast101 wrote Yes they can, but still I know a friend who had an annual pass and was forced to pay 90p, £1.35 and £2.20 on three seperate journeys when I was with her this summer.
And not often Ciatro5284 but a three times too many. And in these case you have a valid pass don't carry change for the bus then get told you need to pay or get off. Isn't good at all.

Why was she forced to pay, could she not have put her card on the ETM?
Lets be honest everything at some stage breaks down or becomes faulty (it is as guaranteed like taxes and death), your friend may have been unlucky, but I still think 3 times in 3 months is not often (and how many journeys were made successfully?), but what would you suggest in this case? You cannot just give 'everyone' free rides as how does the driver know the card is valid in the first place and you cannot take a bus out of service either.