(13 Apr 2016, 10:43 am)Ambassador wrote It's all relative. I mainly travel with Arriva and GNE and on core routes.

I've got issues with the Angel but we know that's not solely the fault of GNE, aside Sunday timetabling. I find the Facebook team incredibly condescending and somewhat unhelpful. Twitter on the other hand is managed well, whether they have more freedom but I've had some good craic with GNE via Twitter.

When I delve off core routes and end up on the Wagggonway, my view changes, older buses, poorly maintained, unreliable, I realise that route can't be commercially exciting and it's a business but still, it's a lack of decent service.

I have to say I agree, looking at the Facebook pages of other companies nationwide they have a laugh and try to resolve issues in a humorous way, but GNE's Facebook team are very serious in responses etc, and sometimes sarcastic.