(06 Jun 2016, 7:49 pm)Malarkey wrote I fell victim to this on thursday evening with a delay of 25 Minutes on my Train which was due depart Edinburgh at 19:35pm, instead it left at 8pm with a mad scramble to Platform 19 by some 600+ Passengers I would say, over half of which were not supposed be on that train, VTEC rather kindly scrapped all reservations for this journey which meant I lost my seat which paid £17 for, furthermore I spent 2 and a half hours almost standing all the way back to Newcastle, safe to say I will logging a complaint to VTEC when I have the time to do so as it was absolute utter chaos.
You may have missed out on the delay repay by a few minutes, but have a look at the scheme they have for cancelled seat reservations. Not too familiar with it unfortunately.