(18 Jun 2016, 11:10 am)palatine3833 wrote That was my exact point. No-one can give precise figures on passenger journeys. 'The service carries 12 people over a day' can be measured because that's registered on the machine, but you can't accurately claim that '3 people over the whole day traveled between Newcastle and Bensham' if the service continues through to Stanley.
Plus it's a business park, so it would be a reasonable assumpton that people to have multi journey tickets.
I made the same points when the southern half of the X12 was turned into limited stop, and the same arguments were given back to me. Although no one has been able to tell me how alighting can be as accurately measured as boarding.