(04 Jul 2016, 1:29 pm)Dan wrote Not the wrong thread as such, but I'd suggest that faults would be better off reported to me directly via Private Message or to Go North East, via Customer Services, as there's probably a large number of members of this forum who couldn't give a hoot about Next Stop Announcements not working properly!
Announcements were not programmed for service 17A due to the planned changes, at the time when the programme was initially built. The screen should show some generic messages, but due to a software issue, this sometimes does not happen on the indiGo North Tyne minibuses. If the screen does not update to show a generic message, it will instead show the route number and terminus for the last journey it operated.
Hanover have released a new version of software which fixes this issue and this will be uploaded to buses in line with the 24th July service changes. Generic messages will be shown at all times when the bus is allocated to a route which does not have Next Stop Announcements programmed.
You due at the depot sometime to re-do all the announcements and destys?