(12 Aug 2016, 11:45 am)South Tyne Lad wrote Had a miserable Chester-Le-Street soul driving a President on the 21 2 days ago refusing to let me on his 21 due to it being " A Metro Ticket " Even though It was a CAT Ticket which can be bought from either the Metro or Bus and is valid on both aswell as the Ferry and Rail.
His second excuse was that it had " A, B and C on the ticket " Which is printed on all CAT Tickets issued on the Metro, Common Sense is that A,B and C is all Zones on a Metro ticket...
He said he'd let me on just this once but if he seen me again he wouldn't let me on.
Are Drivers seriously this undertrained on Tickets? The CAT is used by nearly every child in Tyne and Wear.
You should put a complaint in. There is no excuse for not accepting these tickets when the drivers are operating in Tyne and Wear day in and day out.
http://www.simplygo.com/contact-us/