(12 Aug 2016, 3:42 pm)citaro5284 wrote You should put a complaint in. There is no excuse for not accepting these tickets when the drivers are operating in Tyne and Wear day in and day out.
http://www.simplygo.com/contact-us/
I will, Not the best experience I had, Was very surprised when he refused it, Considering the CAT is one of the most used tickets in Tyne and Wear.
(12 Aug 2016, 1:27 pm)R852 PRG wrote To be completely honest, it'll have likely have been confusion more than anything. Drivers generally expect to see a bus ticket rather than a Metro ticket if you're showing a previously bought ticket to travel. I've had it before on Northern Rail between Newcastle and Sunderland, where the guard has been a bit funny about it because it was an Explorer purchased on an Arriva bus.
As I'm acquainted with a good number of staff at Chester-le-Street, I can assure you the miserable drivers are few and far between. Vast majority of them are very nice people. Regarding the third line; the amount of passengers that drivers carry on a daily basis, I wouldn't worry about him refusing you travel in the future, as most drivers see more faces in a day than they can remember.
While I understand where your coming from, This driver seemed Adamant that my ticket was not valid.
I agree on the drivers though, Only had one or two miserable ones from there in a long time.
