(13 Aug 2016, 8:13 pm)Ambassador wrote Had the absolute displeasure of speaking with one of GNE customer care advisors today.
Not for the first time, utterly appalled at the attitude. Can see why the Facebook is so hopeless.
No idea who runs the customer service operation but I'd love their email. It's an awful awful service they provide. A driver would be disciplined for the lack of care they give
Had to speak to one not so long ago. Would've been easier discussing my ticket issue with a brick wall