(26 Aug 2016, 4:07 pm)Dan wrote I find it's down to the driver, rather than the company. I've experienced many 'overly cautious' drivers who work for Arriva, at Belmont Depot. From the outside looking in, it seems to be a bit of a culture issue.
Even on the Durham Road corridor, you'll find a lot of Arriva drivers on the X12 will happily sit back and get later and later, taking their time and letting the Angel pick up all of the passengers. It's bizarre.
I've heard training drivers tell route learners on the X12 to stay behind the 21. I tend to catch the X12 that gets into Newcastle around 7.30am, they get a break on arrival and tend to floor it to get in.